
Air & Ocean Import coordinator
Freight Appointments, Chicago, IL, United States
Industry:
Freight Forwarding / International Logistics
About the Company Freight Appointments is working on behalf of a well-established international freight forwarding client in Chicago seeking an experienced
Ocean & Air Import Coordinator
to join their growing operations team. This is an excellent opportunity to join a dynamic organization offering long-term career growth within global logistics.
Position Overview The Ocean & Air Import Coordinator will be responsible for managing end-to-end import shipments (both ocean and air) from origin through final delivery, ensuring compliance, accuracy, and exceptional customer service.
Key Responsibilities
Handle full-cycle
Ocean and Air Import shipments
Coordinate with overseas agents, carriers, truckers, and customs brokers
Prepare and process import documentation (ISF, Arrival Notices, Delivery Orders, etc.)
Monitor shipment milestones and ensure timely delivery
Provide accurate billing, cost control, and file profitability review
Maintain strong communication with customers and internal teams
Ensure compliance with U.S. Customs regulations and company SOPs
Resolve shipment discrepancies, delays, or claims efficiently
Requirements
2+ years of experience in Ocean and/or Air Import within freight forwarding
Strong understanding of U.S. import regulations and documentation
Experience working with CFS, airlines, steamship lines, and trucking providers
Proficiency in freight forwarding software (CargoWise preferred)
Strong organizational and problem-solving skills
Competitive base salary (commensurate with experience)
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Freight Forwarding / International Logistics
About the Company Freight Appointments is working on behalf of a well-established international freight forwarding client in Chicago seeking an experienced
Ocean & Air Import Coordinator
to join their growing operations team. This is an excellent opportunity to join a dynamic organization offering long-term career growth within global logistics.
Position Overview The Ocean & Air Import Coordinator will be responsible for managing end-to-end import shipments (both ocean and air) from origin through final delivery, ensuring compliance, accuracy, and exceptional customer service.
Key Responsibilities
Handle full-cycle
Ocean and Air Import shipments
Coordinate with overseas agents, carriers, truckers, and customs brokers
Prepare and process import documentation (ISF, Arrival Notices, Delivery Orders, etc.)
Monitor shipment milestones and ensure timely delivery
Provide accurate billing, cost control, and file profitability review
Maintain strong communication with customers and internal teams
Ensure compliance with U.S. Customs regulations and company SOPs
Resolve shipment discrepancies, delays, or claims efficiently
Requirements
2+ years of experience in Ocean and/or Air Import within freight forwarding
Strong understanding of U.S. import regulations and documentation
Experience working with CFS, airlines, steamship lines, and trucking providers
Proficiency in freight forwarding software (CargoWise preferred)
Strong organizational and problem-solving skills
Competitive base salary (commensurate with experience)
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