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Air & Ocean Import coordinator

Freight Appointments, Chicago, IL, United States


Industry:

Freight Forwarding / International Logistics

About the Company Freight Appointments is working on behalf of a well-established international freight forwarding client in Chicago seeking an experienced

Ocean & Air Import Coordinator

to join their growing operations team. This is an excellent opportunity to join a dynamic organization offering long-term career growth within global logistics.

Position Overview The Ocean & Air Import Coordinator will be responsible for managing end-to-end import shipments (both ocean and air) from origin through final delivery, ensuring compliance, accuracy, and exceptional customer service.

Key Responsibilities

Handle full-cycle

Ocean and Air Import shipments

Coordinate with overseas agents, carriers, truckers, and customs brokers

Prepare and process import documentation (ISF, Arrival Notices, Delivery Orders, etc.)

Monitor shipment milestones and ensure timely delivery

Provide accurate billing, cost control, and file profitability review

Maintain strong communication with customers and internal teams

Ensure compliance with U.S. Customs regulations and company SOPs

Resolve shipment discrepancies, delays, or claims efficiently

Requirements

2+ years of experience in Ocean and/or Air Import within freight forwarding

Strong understanding of U.S. import regulations and documentation

Experience working with CFS, airlines, steamship lines, and trucking providers

Proficiency in freight forwarding software (CargoWise preferred)

Strong organizational and problem-solving skills

Competitive base salary (commensurate with experience)

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