Director of Customer Care & Homeowner Experience

A leading home builder is seeking a Director of Customer Care to elevate the post-purchase homeowner journey. The role involves strategic leadership of home office operations and oversight of Customer Care audits. Candidates should have a 4-year degree with relevant experience or a decade in the industry. Exceptional communication and leadership skills are essential. Competitive benefits comprise customizable health packages, 401(k) programs, paid parental leave, and wellness initiatives. The position demands a data-driven mindset and a commitment to customer satisfaction. #J-18808-Ljbffr