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Express Service Advisor

Don Hattan Ford, Augusta, KS, United States


7:30 am – 5:30 pm Monday‑Friday

No Evenings or Weekends Ever!

Fully Climate Controlled Shop

Don Hattan Ford is booked for repairs and looking to grow! We are looking for an experienced, friendly, motivated person to fill our Express Service Advisor Position. Primary duties include scheduling appointments, checking in vehicles, and recommending maintenance and repairs. This is an entry‑level Service Advisor position, and is best suited to someone who has previous customer service experience.

We offer an incredible work/life balance with paid holidays and no weekends. Our primary focus is providing exceptional customer care. You will be a front and center representative of our company.

Service Advisor Compensation and Benefits

Competitive, Performance-Based Pay

Bi-weekly Base-Pay Plus Commissions

Lots of Growth Opportunity! Mainline Advisors earn up to 100k per year!

Health Insurance, Dental & Vision, Gym Discounts, and more!

Vacation Pay, Sick Leave, and Paid Holidays

401(K) with matching contribution (Traditional and Roth)

Ongoing Training and Development

Service Advisor Responsibilities

Greet customers promptly

Obtain customer and vehicle information

Clearly report all vehicle symptoms as described by the customer

Determine and recommend maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Monitor the progress of each vehicle throughout the day, and update customers frequently

Verify that the final invoice reconciles with the work performed on the repair order

Explain all completed work and charges to customers

Service Advisor Requirements

Proven record of achieving exceptional customer satisfaction

Very energetic personality

A desire for a long-term career with a growing organization

Personal and professional integrity

Computer skills and willingness to learn new programs

Apply today and drive your career forward!

Don Hattan Ford is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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