REMOTE Senior Instructional Designer
CapeTalent, Indian Harbour Beach, FL, United States
REMOTE Senior Instructional Designer
CapeTalent isn’t your average staffing agency. We connect AI-forward Learning & Development professionals with Fortune 100 companies who are shaping the future.
1099 or C2C Contract Details (No W2)
6-month contract (strong likelihood of extension)
100% Remote (U.S. or Canadian candidates only)
Start date: March 2026
40 hours per week
$55-$65/hour (C2C or 1099), based on experience
Standard U.S. business hours (EST/CST/MST/PST)
Heavy Slack collaboration
Laptop provided Portfolio REQUIRED
We are seeking a Senior Instructional Designer to design and develop performance-driven training for a complex FinTech / SaaS financial services product supporting customer-facing agents. This is a senior-level individual contributor role focused on building high-impact eLearning, system simulations, and blended learning solutions in a fast-paced, enterprise environment. If you have deep experience with Articulate Storyline, storyboard development, scenario-based training, and FinTech or SaaS product training, this role is for you.
Key Responsibilities
Instructional Design & Curriculum Development
Design and develop end-to-end learning journeys for FinTech and SaaS product training
Conduct needs analysis and translate business requirements into instructional design strategies
Build and create detailed storyboards, scripts, and design documentation
Develop domain-rich curriculum aligned to agent performance metrics
Translate complex financial systems, software workflows, compliance requirements, and product functionality into clear, learner-centered content
Design scenario-based training that mirrors real-world customer support and call center interactions
Support compliance training and regulatory-driven learning initiatives
Strong collaboration with SMEs, product managers, and cross‑functional stakeholders
eLearning, Software Training & Simulation Development
Develop advanced system simulations using Articulate Storyline (complex triggers, variables, branching logic required)
Build interactive eLearning modules using Articulate 360 (Storyline & Rise)
Create microlearning and reinforcement assets for product releases and feature updates
Design interactive video learning experiences using Synthesia
Develop assessments, knowledge checks, and performance support tools
Review and modernize existing software training content to improve engagement and learning effectiveness
AI-Enabled Instructional Design
Use AI tools (ChatGPT, Gemini, NotebookLM) to accelerate storyboard drafting, script writing, and content development
Generate realistic agent scenarios and branching customer conversations
Prototype interactive learning assets
Analyze learner data and recommend performance optimization strategies
Required Qualifications
7–10+ years of experience as an Instructional Designer
Advanced proficiency in Articulate Storyline (enterprise-level simulations required)
Demonstrated experience building and creating detailed instructional design storyboards
Experience designing FinTech, SaaS, financial services, or enterprise software product training
Experience developing training for customer support agents or call center teams
Strong background in adult learning theory and performance-based learning design
Ability to manage multiple instructional design projects in a fully remote environment
Why This Role?
High-impact FinTech / SaaS enterprise product training
Modern simulation-focused learning environment
AI-forward culture and tools
Strong potential for extension
If you are a Senior Instructional Designer who excels at building advanced Storyline simulations, creating detailed storyboards, and translating complex financial software systems into engaging learning experiences, we would love to connect.
#J-18808-Ljbffr
1099 or C2C Contract Details (No W2)
6-month contract (strong likelihood of extension)
100% Remote (U.S. or Canadian candidates only)
Start date: March 2026
40 hours per week
$55-$65/hour (C2C or 1099), based on experience
Standard U.S. business hours (EST/CST/MST/PST)
Heavy Slack collaboration
Laptop provided Portfolio REQUIRED
We are seeking a Senior Instructional Designer to design and develop performance-driven training for a complex FinTech / SaaS financial services product supporting customer-facing agents. This is a senior-level individual contributor role focused on building high-impact eLearning, system simulations, and blended learning solutions in a fast-paced, enterprise environment. If you have deep experience with Articulate Storyline, storyboard development, scenario-based training, and FinTech or SaaS product training, this role is for you.
Key Responsibilities
Instructional Design & Curriculum Development
Design and develop end-to-end learning journeys for FinTech and SaaS product training
Conduct needs analysis and translate business requirements into instructional design strategies
Build and create detailed storyboards, scripts, and design documentation
Develop domain-rich curriculum aligned to agent performance metrics
Translate complex financial systems, software workflows, compliance requirements, and product functionality into clear, learner-centered content
Design scenario-based training that mirrors real-world customer support and call center interactions
Support compliance training and regulatory-driven learning initiatives
Strong collaboration with SMEs, product managers, and cross‑functional stakeholders
eLearning, Software Training & Simulation Development
Develop advanced system simulations using Articulate Storyline (complex triggers, variables, branching logic required)
Build interactive eLearning modules using Articulate 360 (Storyline & Rise)
Create microlearning and reinforcement assets for product releases and feature updates
Design interactive video learning experiences using Synthesia
Develop assessments, knowledge checks, and performance support tools
Review and modernize existing software training content to improve engagement and learning effectiveness
AI-Enabled Instructional Design
Use AI tools (ChatGPT, Gemini, NotebookLM) to accelerate storyboard drafting, script writing, and content development
Generate realistic agent scenarios and branching customer conversations
Prototype interactive learning assets
Analyze learner data and recommend performance optimization strategies
Required Qualifications
7–10+ years of experience as an Instructional Designer
Advanced proficiency in Articulate Storyline (enterprise-level simulations required)
Demonstrated experience building and creating detailed instructional design storyboards
Experience designing FinTech, SaaS, financial services, or enterprise software product training
Experience developing training for customer support agents or call center teams
Strong background in adult learning theory and performance-based learning design
Ability to manage multiple instructional design projects in a fully remote environment
Why This Role?
High-impact FinTech / SaaS enterprise product training
Modern simulation-focused learning environment
AI-forward culture and tools
Strong potential for extension
If you are a Senior Instructional Designer who excels at building advanced Storyline simulations, creating detailed storyboards, and translating complex financial software systems into engaging learning experiences, we would love to connect.
#J-18808-Ljbffr