Design Sales Specialist/Home Stylist, Full Time, San Ramon - Pottery Barn
Pottery Barn, San Ramon, CA, United States
We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview Of The Design Studio Specialist Role You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
Utilize design expertise to assist clients in one‑on‑one consultations in the store and in‑home regarding the design of their living spaces to drive store sales.
Conduct productive in‑home consultations, accurately measuring and assessing the client's living space.
Create and present design plans based on client needs, style, preferences, and living space.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services (gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, furniture orders) while maintaining exemplary service standards.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Criteria
Strong communication, clienteling, and customer follow‑up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience working with the elements of design preferred.
Proven ability to prioritize and handle multiple tasks simultaneously.
1‑2 years of customer service and retail sales experience (specialty retail preferred, but not required).
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques.
Full‑time associates are expected to have open availability to meet the needs of the business.
Part‑time flex associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday, or Sunday) and two weekday shifts (Monday‑Thursday). For an associate scheduled 20 or more hours weekly, greater availability beyond the minimum may be required.
Benefits Just For You This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including but not limited to education, work experience, certifications, and geographic location. The anticipated pay range for this role will be: $17.00‑$20.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports physical, financial, and emotional health.
Paid vacations and holidays (full‑time).
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand‑specific resources and WSI University.
Leadership development opportunities.
Immigration & Relocation WSI will not now or in the future commence an immigration case or sponsor an individual for this position (e.g., H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
Equal Opportunity Statement Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
About Us Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully‑designed, stylish, and functional products for every area of the home—from kitchen, living room, bedroom, and home office to closet, laundry room, and outdoor spaces. We are a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing, and we always look for new energy and ideas.
#J-18808-Ljbffr
About The Team Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.
Overview Of The Design Studio Specialist Role You will inspire customers to express themselves in their home. You will bring the shopping experience to a seamless close as you assist customers and complete sales at the cash wrap. You will promote continued customer engagement and give customers a reason to stay connected with our Brand.
Responsibilities
Utilize design expertise to assist clients in one‑on‑one consultations in the store and in‑home regarding the design of their living spaces to drive store sales.
Conduct productive in‑home consultations, accurately measuring and assessing the client's living space.
Create and present design plans based on client needs, style, preferences, and living space.
Maintain knowledge of current sales and promotions to achieve and exceed established sales and productivity goals.
Assist customers with special services (gift wrap, gift registry, locating merchandise, catalog/internet orders, special orders, back orders, charge sends, courier deliveries, furniture orders) while maintaining exemplary service standards.
Demonstrate superior product knowledge, including features and benefits of the entire design studio assortment.
Criteria
Strong communication, clienteling, and customer follow‑up skills.
Ability to complete and coordinate complex large orders within a variety of sales channels.
Experience working with the elements of design preferred.
Proven ability to prioritize and handle multiple tasks simultaneously.
1‑2 years of customer service and retail sales experience (specialty retail preferred, but not required).
Physical Requirements
Must be mobile on the sales floor for extended periods of time.
Must be able to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques.
Full‑time associates are expected to have open availability to meet the needs of the business.
Part‑time flex associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday, or Sunday) and two weekday shifts (Monday‑Thursday). For an associate scheduled 20 or more hours weekly, greater availability beyond the minimum may be required.
Benefits Just For You This role offers a competitive compensation package, including pay and benefits. Pay is based on several factors, including but not limited to education, work experience, certifications, and geographic location. The anticipated pay range for this role will be: $17.00‑$20.00 per hour.
A generous discount on all Williams‑Sonoma, Inc. brands.
A 401(k) plan and other investment opportunities.
A wellness program that supports physical, financial, and emotional health.
Paid vacations and holidays (full‑time).
Health benefits, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).
Your Journey in Continued Learning
Individual development plans and career pathing conversations.
Annual performance appraisals.
Cross‑brand and cross‑functional career opportunities.
Online learning opportunities through brand‑specific resources and WSI University.
Leadership development opportunities.
Immigration & Relocation WSI will not now or in the future commence an immigration case or sponsor an individual for this position (e.g., H‑1B or other employment‑based immigration). This role is not eligible for relocation assistance.
Equal Opportunity Statement Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances. Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
About Us Founded in 1956, Williams‑Sonoma, Inc. is the premier specialty retailer of high‑quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully‑designed, stylish, and functional products for every area of the home—from kitchen, living room, bedroom, and home office to closet, laundry room, and outdoor spaces. We are a multi‑brand, multi‑channel, global enterprise supported by state‑of‑the‑art technology and some of the most talented teams in retailing, and we always look for new energy and ideas.
#J-18808-Ljbffr