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SaaS Customer Success Lead: Onboarding & Retention

TechCollect, Rochester, MI, United States


A high-growth tech startup is seeking a Customer Success Lead to ensure customers have seamless onboarding and derive maximum value from the platform. The role requires someone with over 5 years of experience in SaaS, an entrepreneurial mindset, and strong interpersonal skills. Responsibilities include managing customer relationships, guiding new users through onboarding, and providing exceptional support while collaborating cross-functionally. Join us to thrive in a dynamic environment and make a significant impact! #J-18808-Ljbffr