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Customer Experience Consultant (Remote)

Travel With Lani, Lexington, SC, United States


We are seeking outgoing individuals for our Customer Experience Consultant (Remote) positions.

As a Customer Experience Consultant (Remote), you will work from home coordinating vacation and corporate travel arrangements for clients nationwide and internationally.

This opportunity is ideal for individuals who enjoy helping others plan meaningful experiences and are interested in building something flexible around their schedule.

Roles & Responsibilities

Research, create, and coordinate customized itineraries for clients

Review client preferences and budgets to design tailored travel plans

Arrange travel needs including airlines, hotels, car rentals, cruises, tours, and events

Communicate with clients before and after travel to ensure satisfaction

Assist with issues that may arise before, during, or after travel

Complete ongoing training and certifications within the industry

Attend webinars and supplier trainings to stay current on destinations and products

Remain informed on changes within the travel and tourism industry

Position Requirements

Strong communication skills

Reliable internet access and a computer (recommended) or smartphone

Hospitality, customer service, or sales experience is helpful but not required

Personal travel experience is a plus

Benefits

Full training provided

Flexible schedule (full-time or part-time options)

Work from home

Access to travel industry discounts

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