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PARTS COUNTER SALES

Flint Equipment Company, Sycamore, GA, United States


Flint Equipment Company is a leading John Deere equipment dealer of the southeastern United States. Flint is committed to providing customers with unparalleled equipment service and solutions.

We have an opening for a Parts Counter Sales position in Sycamore, GA. This position will be responsible for selling, receiving, and delivery of parts and accessories. In addition performs in-store customer service, overall organizational promotion, and stocking duties.

Position Specifics Department:

Parts

Reports to:

Parts Lead, Parts Manager

Dealer Profile Administration (DPA) Code:

Parts & Service Sales Rep

Purpose This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered.

Responsibilities

Providing excellent customer service to service department, counter & phone customers

Provides recommendation for sales of additional related or needed parts or accessories

Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status

Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise

Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor

Assists with preparing and maintaining professional showroom image and merchandise displays

Assists in keeping parts department clean and orderly

Routinely lifts items weighing up to 50 lbs

Experience, Education, Skills And Knowledge

High School diploma or equivalent experience

Experience connecting with customers, maintain professional image, establish rapport

Demonstrated basic understanding of the selling processes

Demonstrated ability to manage multiple projects simultaneously with a degree of independence

Experience using standard desktop load applications such as Microsoft Office and internet applications

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