Customer Service Representative - 2320
DXP Enterprises, Beaumont, TX, United States
Customer Service Representative - 2320
USA:TX:Beaumont | Customer Service | Full-Time Description
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of the Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to: 2 years of MRO, Industrial Sales, Bearing & Power Transmission sales or related experience Working knowledge of Microsoft Excel and Word Required Excellent communication skills Should be enthusiastic and able to work independently Keen attention to detail Prior inside sales/customer service experience preferred but not required Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Additional Information: Physical Demand: N/A Working Conditions: Office Environment Training/Certifications: N/A Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00 am - 5:00 pm Travel: N/A Education: Some college preferred but not required. Working knowledge of Excel and Word is a must Location: USA:TX:Beaumont Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V
USA:TX:Beaumont | Customer Service | Full-Time Description
Summary: Under the direction of the Customer Service Manager, the Customer Service Representative will respond to customer inquiries regarding company products and services, process customer phone orders, check availability of stock and shipping dates, quote prices, fill orders to customer specifications, process sales data via computer, and assist the outside sales team by preparing price quotes and sourcing products. Responsibilities of the Customer Service Representative include, but are not limited to: Responding to customer inquiries regarding company products and services Processing customer phone orders Checking availability of stock and shipping dates Quoting prices, filling orders to customer specifications and processing sales data via computer Assisting the outside sales team by preparing price quotes and sourcing products Qualifications of the Customer Service Representative include, but are not limited to: 2 years of MRO, Industrial Sales, Bearing & Power Transmission sales or related experience Working knowledge of Microsoft Excel and Word Required Excellent communication skills Should be enthusiastic and able to work independently Keen attention to detail Prior inside sales/customer service experience preferred but not required Data entry skills, organization, multi-tasking and customer focus is required Regular in-person attendance required Additional Information: Physical Demand: N/A Working Conditions: Office Environment Training/Certifications: N/A Shift Time/Overtime: Normal in-person business hours Monday-Friday, 8:00 am - 5:00 pm Travel: N/A Education: Some college preferred but not required. Working knowledge of Excel and Word is a must Location: USA:TX:Beaumont Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V