Czech Customer Service Agent – Entry Level

Work Model Remote (position to be carried out from Greece)

Relocation Required – paid relocation package available

Employment Type Full-time

Languages Required Czech (fluent)

Role Summary Czech-speaking Customer Service Agents

for a remote customer support function. Entry-level candidates required to relocate to Greece before the start date.

Main Responsibilities

Support customers in Czech via phone, email, and online communication tools

Respond to inquiries related to services or products following defined processes

Resolve customer concerns in a timely and accurate manner

Record interactions and solutions in internal case management systems

Maintain service quality standards and operational guidelines

Escalate issues that require further review or specialized support

Candidate Requirements

Fluent written and spoken Czech

Good command of English (level B2)

No previous customer service experience required

Basic computer skills and ability to adapt to new systems

Clear communication skills and problem-solving ability

Capacity to work independently in a remote environment

Willingness to relocate and reside in Greece

Employment Details

Full-time employment contract

Paid onboarding and training

Remote working arrangement based in Greece

Paid relocation package

Employment benefits in line with local labor legislation

Equal Opportunity All applicants will be considered based on their qualifications and suitability for the role.

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