Leasing Manager

Are you a strategic leader who thrives on delivering exceptional customer experiences and motivating high-performing teams? If so, The Donaldson Group, a trusted name in multifamily property management, is looking for a dynamic Leasing Manager to lead leasing operations at (The Berkshire), a 757-unit apartment community in (Washington DC). At Donaldson, our goal is to provide Peace of Mind in every interaction—for residents, partners, and our team members. We manage a diverse portfolio of communities across the Mid-Atlantic and are proud to create places people love to call home Responsibilities: Lead and support the leasing team, fostering a customer-first, results-driven environment Oversee the entire leasing process—from marketing and prospecting to lease execution and move-in Develop and execute outreach strategies to drive traffic, maximize occupancy, and reduce vacancy loss Ensure all resident interactions reflect our company’s values and service standards Manage resident retention and renewal initiatives with a strong focus on satisfaction and engagement Analyze leasing reports, traffic trends, and market data to inform decisions Maintain accurate and organized lease records using Yardi software Partner with the property manager on operational and strategic goals Requirements: Minimum of 2 years of experience in multifamily leasing or residential property management Strong written and verbal communication skills Professional attire Experience with Yardi Voyager/Rent Café or similar software preferred. Experience overseeing or mentoring leasing staff strongly preferred. Experience working in a large community (500+ units) required Knowledge of Fair Housing regulations required. Proven ability to meet leasing and occupancy goals Previous supervisory or team lead experience strongly preferred Strong leadership, communication, and organizational skills Bilingual in English and Spanish is a plus Proficiency in Microsoft Office (Word, Excel, Outlook) required Customer-service mindset with the ability to multitask and stay composed under pressure Must work two weekends per month (Saturday & Sunday) during summer season and Saturdays during off-season. Flexible schedule based on operational needs. Why Donaldson? We know our success starts with our people. At Donaldson, we foster a supportive, value-driven culture where you can grow your career while making a meaningful impact. Benefits Include: Competitive hourly pay + performance opportunities 20% employee housing discount Medical, Dental & Vision Insurance Short-Term & Long-Term Disability Life Insurance & AD&D 401(k) Retirement Plan Paid Time Off (PTO) Membership in Access Perks Paid Volunteer Days & Community Service Programs Pet Discount Plans Recognized as a Top 20 Values-Driven Employer in the Greater Washington Region by GoodSeeker, we are committed to integrity, innovation, and community. Join us in building strong, service-oriented communities and shaping the future of residential living. Apply now and become part of a team where people, performance, and purpose thrive. Explore Careers at Donaldson The Donaldson Group is an Equal Opportunity Employer.