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Every career with Hearst Television is like a story. How it develops, where it takes you, the milestones you reach along the way – you’ve got a lot to look forward to as your unique career story unfolds. Hearst Television, a subsidiary of Hearst, owns and operates local television and radio stations serving nearly three dozen U.S. cities, reaching 24 million U.S. television households. Through its partnership with nearly all major networks, Hearst Television distributes national content across more than 120 video channels, including programming from ABC, NBC, CBS, CW, MY Net, MeTV, This TV, Estrella, and more. Hearst Television is recognized as one of the industry's premier companies. It has been honored with numerous awards for distinguished journalism and industry innovation, including the Walter Cronkite Award for political journalism, the national Edward R. Murrow Award, the DuPont-Columbia Award, and the George Foster Peabody Award.

","New York, NY","coloredLogo","logoAttachment","Hearst.png","thumbnail","thumbnailAttachment","Hearst_TV_Careers.png","hexCode","#2D75B9","headline","National multimedia company reaching 24 million households","https://production-rails-default.s3.amazonaws.com/uploads/company/logo_attachment/1072/Hearst.png","/companies/hearst-television","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/1072/Hearst_TV_Careers.png","hasJobSubmission","isSavedJob","similarJobs",[523,534,545,553,564],{"_435":434,"_439":524,"_470":471,"_462":463,"_248":525,"_446":526,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":530,"_473":474,"_436":129,"_487":531,"_478":532,"_489":527,"_490":484,"_492":493,"_494":495,"_496":533},["D",1773338400000],"Outbound Collections Customer Service Representative\nJoin to apply for the

Outbound Collections Customer Service Representative

role at

Alorica

Location:

10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249

Employment Type:

Full-time

Supporting:

Agent Sales/Collections

About Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here’s What The Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make An Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service

Listen actively to understand the root of the issue and provide clear, effective solutions

Record detailed call information for auditing, reporting, and follow-up purposes

Maintain and update customer records to ensure accurate and current information

Identify opportunities to introduce customers to new or enhanced services that meet their needs

Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

What'll Set You Up For Success\nRequired

High school diploma or GED

6+ months of customer service or sales experience preferred

For Internal Candidates

Must not be on any corrective action or performance plans

Must have held your current position for 6+ months

Must have relevant industry/program experience

Location Note:

We're currently hiring for this position in Tucson, Arizona.

Why Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE\nis our connection group built around real conversations, shared experiences, and genuine belonging.

MLBA (Making Lives Better at Alorica)\nis our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer

Health, dental, and vision coverage with HSA options

Paid time off

Flexible pay options: daily or weekly pay

401(k) retirement plan

Leadership development programs that really grow your career

Open access courses through Alorica Academy

Paid training and tuition reimbursement

Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more

Employee assistance program for personal and professional support

Additional voluntary benefits to meet your individual needs

Our Values

Bold

– We challenge conventions and take smart risks

Relentless

– We deliver results, no matter what it takes

Connected

– We work as One Alorica because we're stronger together

True

– We show up as our authentic selves, every single day

Ready to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

Apply Today!

Equal Opportunity Employer – Veterans/Disabled\nDISCLAIMER:\nThe above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#J-18808-Ljbffr\n","Outbound Collections Customer Service Representative\nJoin to apply for the

Outbound Collections Customer Service Representative

r...","Outbound Collections Customer Service Representative Onsite",[529],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2861519112"],"10 days ago","/jobs/2861519112-outbound-collections-customer-service-representative-onsite","/jobs?keyword=Outbound+Collections+Customer+Service+Representative+Onsite",{"_435":434,"_439":535,"_470":471,"_462":463,"_248":536,"_446":537,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":538,"_431":542,"_473":474,"_436":129,"_487":543,"_478":544,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1774058400000],"Customer Service Representative Onsite

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249\nEmployment Type: Full-time Supporting: Financial Services\nAbout Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challengesand we do it better than anyone else.\nAs a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.\nHere's What the Job Really Looks Like

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.\nHow You'll Make an Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service\nListen actively to understand the root of the issue and provide clear, effective solutions\nRecord detailed call information for auditing, reporting, and follow-up purposes\nMaintain and update customer records to ensure accurate and current information\nIdentify opportunities to introduce customers to new or enhanced services that meet their needs\nProvide recommendations and guidance in a way that adds value and enhances the overall customer experience\nWhat'll Set You Up for Success

Required:\nHigh school diploma or GED\n6+ months of customer service or sales experience preferred\nFor Internal Candidates:\nMust not be on any corrective action or performance plans\nMust have held your current position for 6+ months\nMust have relevant industry/program experience\nLocation Note: We're currently hiring for this position in San Antonio, Texas.\nWhy Alorica?

Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.\nTIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culturewe build it, live it, and keep making lives better every day.\nWhat We Offer:

Health, dental, and vision coverage with HSA options\nPaid time off\nFlexible pay options: daily or weekly pay\n401(k) retirement plan\nLeadership development programs that really grow your career\nOpen access courses through Alorica Academy\nPaid training and tuition reimbursement\nEmployee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more\nEmployee assistance program for personal and professional support\nAdditional voluntary benefits to meet your individual needs\nOur Values

Bold

We challenge conventions and take smart risks\nRelentless

We deliver results, no matter what it takes\nConnected

We work as One Alorica because we're stronger together\nTrue

We show up as our authentic selves, every single day\nReady to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.\nApply Today!\nEqual Opportunity Employer

Veterans/Disabled

","Customer Service Representative Onsite

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249\nEmployment Type: Full...",[539],{"_458":459,"_454":455,"_452":540,"_456":457,"_460":541},"San Antonio, TX, United States, 78288","78288",["B","2954530340"],"2 days ago","/jobs/2954530340-customer-service-representative-onsite",{"_435":434,"_439":546,"_470":471,"_462":463,"_248":547,"_446":548,"_433":434,"_113":527,"_437":199,"_438":199,"_472":471,"_448":199,"_449":549,"_431":551,"_473":474,"_436":129,"_487":543,"_478":552,"_489":527,"_490":484,"_492":493,"_494":495,"_496":533},["D",1774058400000],"Outbound Collections Customer Service Representative

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249\nEmployment Type: Full-time\nSupporting: Agent Sales/Collections\nAbout Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challengesand we do it better than anyone else.\nAs a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.\nHere's What the Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.\nHow You'll Make an Impact\nGuide customers through questions, concerns, or challenges they encounter while using the product or service\nListen actively to understand the root of the issue and provide clear, effective solutions\nRecord detailed call information for auditing, reporting, and follow-up purposes\nMaintain and update customer records to ensure accurate and current information\nIdentify opportunities to introduce customers to new or enhanced services that meet their needs\nProvide recommendations and guidance in a way that adds value and enhances the overall customer experience\nWhat'll Set You Up for Success\nRequired:\nHigh school diploma or GED\n6+ months of customer service or sales experience preferred\nFor Internal Candidates:\nMust not be on any corrective action or performance plans\nMust have held your current position for 6+ months\nMust have relevant industry/program experience\nLocation Note: We're currently hiring for this position in San Antonio, Texas.\nWhy Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.\nTIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culturewe build it, live it, and keep making lives better every day.\nWhat We Offer:\nHealth, dental, and vision coverage with HSA options\nPaid time off\nFlexible pay options: daily or weekly pay\n401(k) retirement plan\nLeadership development programs that really grow your career\nOpen access courses through Alorica Academy\nPaid training and tuition reimbursement\nEmployee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more\nEmployee assistance program for personal and professional support\nAdditional voluntary benefits to meet your individual needs\nOur Values\nBold

We challenge conventions and take smart risks\nRelentless

We deliver results, no matter what it takes\nConnected

We work as One Alorica because we're stronger together\nTrue

We show up as our authentic selves, every single day\nReady to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.\nApply Today!\nEqual Opportunity Employer

Veterans/Disabled

","Outbound Collections Customer Service Representative

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX 78249\nEmploym...",[550],{"_458":459,"_454":455,"_452":540,"_456":457,"_460":541},["B","2954561754"],"/jobs/2954561754-outbound-collections-customer-service-representative-onsite",{"_435":434,"_439":554,"_470":471,"_462":463,"_248":555,"_446":556,"_433":434,"_113":557,"_437":199,"_438":199,"_472":471,"_448":199,"_449":558,"_431":560,"_473":474,"_436":129,"_487":561,"_478":562,"_489":557,"_490":484,"_492":493,"_494":495,"_496":563},["D",1773054000000],"Customer Service Representative- Sales\nLocation: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249

Employment Type: Full-time

Supporting: Sales

About Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. **

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make an Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service

Listen actively to understand the root of the issue and provide clear, effective solutions

Record detailed call information for auditing, reporting, and follow-up purposes

Maintain and update customer records to ensure accurate and current information

Identify opportunities to introduce customers to new or enhanced services that meet their needs

Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

What'll Set You Up for Success\nRequired

High school diploma or GED

6+ months of customer service or sales experience preferred

For Internal Candidates

Must not be on any corrective action or performance plans

Must have held your current position for 6+ months

Must have relevant industry/program experience

Location Note: We're currently hiring for this position in

San Antonio, Texas

Why Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE

is our connection group built around real conversations, shared experiences, and genuine belonging.

MLBA (Making Lives Better at Alorica)

is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.

What We Offer

Health, dental, and vision coverage with HSA options

Paid time off

Flexible pay options: daily or weekly pay

401(k) retirement plan

Leadership development programs that really grow your career

Open access courses through Alorica Academy

Paid training and tuition reimbursement

Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more

Employee assistance program for personal and professional support

Additional voluntary benefits to meet your individual needs

Our Values\nBold

– We challenge conventions and take smart risks

Relentless

– We deliver results, no matter what it takes

Connected

– We work as One Alorica because we're stronger together

True

– We show up as our authentic selves, every single day

Ready to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.

Apply Today!

Equal Opportunity Employer – Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

#AloricaJobs #CallCenter #CustomerServiceJobs

#J-18808-Ljbffr\n","Customer Service Representative- Sales\nLocation: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249

Employment Type: Ful...","Customer Service Representative Onsite - Sales",[559],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2830956416"],"13 days ago","/jobs/2830956416-customer-service-representative-onsite-sales","/jobs?keyword=Customer+Service+Representative+Onsite+-+Sales",{"_435":434,"_439":565,"_470":471,"_462":463,"_248":566,"_446":567,"_433":434,"_113":557,"_437":199,"_438":199,"_472":471,"_448":199,"_449":568,"_431":572,"_473":474,"_436":129,"_487":573,"_478":574,"_489":557,"_490":484,"_492":493,"_494":495,"_496":563},["D",1772859600000],"Customer Service Representative - Sales

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249\nEmployment Type: Full-time Supporting: Sales\nAbout Us\nWe're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challengesand we do it better than anyone else.\nAs a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.\nHere's What the Job Really Looks Like\nYou're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.\nHow You'll Make an Impact\nGuide customers through questions, concerns, or challenges they encounter while using the product or service\nListen actively to understand the root of the issue and provide clear, effective solutions\nRecord detailed call information for auditing, reporting, and follow-up purposes\nMaintain and update customer records to ensure accurate and current information\nIdentify opportunities to introduce customers to new or enhanced services that meet their needs\nProvide recommendations and guidance in a way that adds value and enhances the overall customer experience\nWhat'll Set You Up for Success\nRequired:\nHigh school diploma or GED\n6+ months of customer service or sales experience preferred\nFor Internal Candidates:\nMust not be on any corrective action or performance plans\nMust have held your current position for 6+ months\nMust have relevant industry/program experience\nLocation Note: We're currently hiring for this position in San Antonio, Texas\nWhy Alorica?\nOur culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.\nTIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culturewe build it, live it, and keep making lives better every day.\nWhat We Offer:\nHealth, dental, and vision coverage with HSA options\nPaid time off\nFlexible pay options: daily or weekly pay\n401(k) retirement plan\nLeadership development programs that really grow your career\nOpen access courses through Alorica Academy\nPaid training and tuition reimbursement\nEmployee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more\nEmployee assistance program for personal and professional support\nAdditional voluntary benefits to meet your individual needs\nOur Values\nBold

We challenge conventions and take smart risks\nRelentless

We deliver results, no matter what it takes\nConnected

We work as One Alorica because we're stronger together\nTrue

We show up as our authentic selves, every single day\nReady to Join Us?\nIf you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk.\nApply Today!\nEqual Opportunity Employer

Veterans/Disabled\nDISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

","Customer Service Representative - Sales

Location: 10940 Laureate Dr, Building 1000, Suite 1900, San Antonio, TX, 78249\nEmployment Type: Fu...",[569],{"_458":459,"_454":455,"_452":570,"_456":457,"_460":571},"San Antonio, TX, United States, 78201","78201",["B","2806448546"],"15 days ago","/jobs/2806448546-customer-service-representative-onsite-sales","actionData","errors"]