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Enterprise Support Specialist - Growth Path to CSM

HireScope Boston, New York, NY, United States


A rapidly scaling tech company is looking for an Enterprise Support Associate to be the frontline representative for customers. This role requires 1–3 years of experience in SaaS support or customer service and involves troubleshooting issues, guiding users, and documenting solutions. Ideal candidates will possess strong communication skills and a knack for problem-solving. Join a dynamic environment with opportunities to advance in Customer Success or Product roles. Metaforms covers 100% of employee healthcare premiums. #J-18808-Ljbffr