Salesforce Reporting Analyst (Pharma)
AssistRx, Inc., Florida, NY, United States
About AssistRx
AssistRx is a leader in healthcare technology that improves how patients access and stay on life‑saving specialty medications. Our platform connects pharmaceutical manufacturers, healthcare providers, and patients through innovative technology and data‑driven solutions that streamline the therapy initiation process.
By partnering with life sciences organizations, AssistRx helps remove barriers to therapy access, enabling patients to start and stay on treatment faster.
Position Overview AssistRx is seeking a
Reporting Business Analyst
to support the development of operational and client‑facing reporting across our patient support and therapy access platforms.
This role serves as the
bridge between business stakeholders and development teams , translating reporting and analytics needs into clear technical requirements. The analyst will gather reporting requirements, document detailed user stories, create JIRA tickets, and work closely with developers to ensure reports are built accurately.
The ideal candidate understands
Salesforce data structures , is comfortable working with
reporting and operational data , and has experience supporting
patient access programs, pharmaceutical hubs, or drug manufacturer reporting environments .
Key Responsibilities Requirements Gathering & Documentation
Partner with internal teams and external pharmaceutical clients to gather and document reporting requirements.
Translate business needs into
clear user stories, technical requirements, and acceptance criteria .
Create and manage
JIRA tickets for development teams
to build reports and dashboards.
Salesforce Reporting Support
Work with stakeholders to define reporting needs using
Salesforce data and operational program data .
Maintain familiarity with Salesforce objects, fields, and relationships to ensure accurate reporting requirements.
Collaborate with developers to clarify requirements and answer data‑related questions during report development.
Report Validation & Data Quality
Validate report outputs to ensure
accuracy, consistency, and alignment with stakeholder expectations .
Investigate discrepancies when stakeholders report incorrect or unexpected numbers.
Support
User Acceptance Testing (UAT)
and confirm reports meet requirements prior to release.
Stakeholder Collaboration
Serve as a liaison between
operations, client services, product teams, and development teams .
Facilitate meetings to clarify reporting requirements and communicate priorities.
Provide documentation, walkthroughs, and training for newly developed reports.
Reporting Operations
Manage multiple reporting requests in an
Agile development environment .
Ensure documentation and requirements remain organized and accessible.
Support ongoing improvements to reporting processes and documentation standards.
Required Qualifications
Bachelor’s degree in
Business, Analytics, Information Systems, Healthcare Administration, or related field , or equivalent experience.
3+ years of experience in a
Business Analyst, Reporting Analyst, or Data Analyst role .
Experience writing
requirements, user stories, and JIRA tickets for development teams .
Strong analytical and problem‑solving skills.
Ability to translate business needs into structured reporting requirements.
Strong communication and stakeholder management skills.
Preferred Qualifications
Experience working with
Salesforce reporting or Salesforce data models .
Experience in
patient access programs, specialty pharmacy, pharmaceutical hubs, or drug manufacturer support services .
Familiarity with
healthcare data, patient journey workflows, or therapy initiation programs .
Experience working in
Agile environments with JIRA .
Exposure to
SQL, Tableau, Power BI, or similar reporting tools .
Ideal Candidate Profile The strongest candidates will have experience in environments such as:
Patient Support Programs (PSPs)
Pharmaceutical hub services
Specialty pharmacy technology platforms
Healthcare SaaS companies
Salesforce‑based healthcare systems
They will be comfortable translating operational questions into
structured reporting requirements that developers can build from.
Supportive, progressive, fast‑paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short‑term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non‑merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre‑employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
#J-18808-Ljbffr
By partnering with life sciences organizations, AssistRx helps remove barriers to therapy access, enabling patients to start and stay on treatment faster.
Position Overview AssistRx is seeking a
Reporting Business Analyst
to support the development of operational and client‑facing reporting across our patient support and therapy access platforms.
This role serves as the
bridge between business stakeholders and development teams , translating reporting and analytics needs into clear technical requirements. The analyst will gather reporting requirements, document detailed user stories, create JIRA tickets, and work closely with developers to ensure reports are built accurately.
The ideal candidate understands
Salesforce data structures , is comfortable working with
reporting and operational data , and has experience supporting
patient access programs, pharmaceutical hubs, or drug manufacturer reporting environments .
Key Responsibilities Requirements Gathering & Documentation
Partner with internal teams and external pharmaceutical clients to gather and document reporting requirements.
Translate business needs into
clear user stories, technical requirements, and acceptance criteria .
Create and manage
JIRA tickets for development teams
to build reports and dashboards.
Salesforce Reporting Support
Work with stakeholders to define reporting needs using
Salesforce data and operational program data .
Maintain familiarity with Salesforce objects, fields, and relationships to ensure accurate reporting requirements.
Collaborate with developers to clarify requirements and answer data‑related questions during report development.
Report Validation & Data Quality
Validate report outputs to ensure
accuracy, consistency, and alignment with stakeholder expectations .
Investigate discrepancies when stakeholders report incorrect or unexpected numbers.
Support
User Acceptance Testing (UAT)
and confirm reports meet requirements prior to release.
Stakeholder Collaboration
Serve as a liaison between
operations, client services, product teams, and development teams .
Facilitate meetings to clarify reporting requirements and communicate priorities.
Provide documentation, walkthroughs, and training for newly developed reports.
Reporting Operations
Manage multiple reporting requests in an
Agile development environment .
Ensure documentation and requirements remain organized and accessible.
Support ongoing improvements to reporting processes and documentation standards.
Required Qualifications
Bachelor’s degree in
Business, Analytics, Information Systems, Healthcare Administration, or related field , or equivalent experience.
3+ years of experience in a
Business Analyst, Reporting Analyst, or Data Analyst role .
Experience writing
requirements, user stories, and JIRA tickets for development teams .
Strong analytical and problem‑solving skills.
Ability to translate business needs into structured reporting requirements.
Strong communication and stakeholder management skills.
Preferred Qualifications
Experience working with
Salesforce reporting or Salesforce data models .
Experience in
patient access programs, specialty pharmacy, pharmaceutical hubs, or drug manufacturer support services .
Familiarity with
healthcare data, patient journey workflows, or therapy initiation programs .
Experience working in
Agile environments with JIRA .
Exposure to
SQL, Tableau, Power BI, or similar reporting tools .
Ideal Candidate Profile The strongest candidates will have experience in environments such as:
Patient Support Programs (PSPs)
Pharmaceutical hub services
Specialty pharmacy technology platforms
Healthcare SaaS companies
Salesforce‑based healthcare systems
They will be comfortable translating operational questions into
structured reporting requirements that developers can build from.
Supportive, progressive, fast‑paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short‑term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non‑merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre‑employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
#J-18808-Ljbffr