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Beer, Wine & Spirits Coordinator, Woodlake Market - Kohler - (req70752)

Sterling Kohler, Madison, WI, United States


Beer, Wine & Spirits Coordinator, Woodlake Market - Kohler Work Mode: Onsite

Location:

Kohler, WI

The Beer, Wine & Spirits Coordinator supports the Market Retail Supervisor by overseeing daily operations and curating the guest experience within the beer, wine and spirits department, ensuring premium product presentation, efficient stocking, and exceptional customer service. This role acts as a team leader, setting the tone for excellence and helping maintain the store’s upscale standards. The Beer, Wine & Spirits Coordinator also acts as the second‑shift store MOD and is responsible for overseeing store operations during assigned shifts, ensuring seamless and elevated customer experience. This role supports team members across all departments, resolves issues in real time, and upholds the store’s standards for service, safety, and presentation. The MOD acts as the primary point of contact for both guests and staff when senior management is not present.

Specific Responsibilities Team Leadership and Development

Guide and support retail associates during daily tasks and delegate responsibilities and ensure timely completion of stocking, facing, and cleaning

Train new team members on store standards, products, and customer service

Supervise daily operations across all departments to ensure efficiency and consistency

Provide guidance and support to all associates, helping resolve questions, concerns, and workflow challenges

Merchandise and Presentation

Ensure shelves are fully stocked, front‑faced, and visually appealing

Maintain planograms and promotional displays according to brand guidelines

Monitor product rotation and freshness, especially for premium and specialty items

Work with vendors to ensure popular, trending, and new products are available

Collaborate with other Kohler entities on Kohler beverage strategies for special events and cross‑promotions

Customer Engagement

Must be able to independently lead and support tastings, product education sessions, and guest‑facing activations with confidence and professionalism

Assist customers with product inquiries, recommendations, and locating items

Provide knowledgeable service on beer, wine, and spirits, food pairings and cocktail recipes

Act as a visible and approachable leader on the sales floor, engaging with guests and resolving escalated service issues

Ensure that all customer interactions reflect the store’s commitment to hospitality and excellence

Inventory and Operations

Monitor inventory levels and communicate restocking needs with vendors to ensure timely delivery of products

Assist with receiving deliveries and verifying product quality and accuracy

Ensure pricing accuracy and promotional signage is up to date

Communicating effectively with department leads to ensure staffing coverage and task completion

Identify local/trending beverage opportunities that include spirits, wines and beer, and non‑alcoholic beverages and mocktails

Store Standards and Cleanliness

Assist with closing procedures, including cash handling, security checks, and shift reporting

Monitor store cleanliness, merchandising standards, and safety protocols

Support store‑wide initiatives and seasonal resets

Problem Solving and Decision Making

Respond to emergencies, equipment issues, or unexpected challenges with calm and decisive action

Document incidents and communicate follow‑up needs to store leadership

Will complete all duties and requests as assigned by management.

This is a full‑time position, working weekdays & weekends. Shifts vary between 6:00am - 9:00pm.

Skills / Requirements

Highschool diploma or equivalency required

Must be at least 18 years old

2+ years of retail, grocery, or beer, wine, spirits experience, with at least 1 year in a supervisory or leadership role

Strong communication, organizational, and decision‑making skills

Ability to lead by example and foster a positive team environment while motivating team members

Familiarity with merchandising standards, POS systems, store operations, and basic cash handling procedures

Basic computer skills and familiarity with computer software (e.g., Word, Excel, Outlook)

Ability to lift up to 50 lbs and stand or walk for extended periods of time

Flexible availability, including nights, weekends, and holidays

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $20.25 - $26.75. The specific hourly rate offered to a candidate may be influenced by a variety of factors including candidate's education and work location.

Why Work at Kohler Co.? Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer.

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.

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