Order Management Analyst
Eastridge Workforce Solutions, San Francisco, CA, United States
Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking an Order Management Analyst to support our client, a leading AI company.
Job Title:
Order Management Analyst
Location:
Remote, USA
Shift:
M-F
Pay Range:
$80-$80/hour
Employment Type:
Temporary Contract (~6 months)
Responsibilities
Core Operations & Financial Management Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics Develop and track operational metrics to support strategic decision-making Support global business operations and international customer requirements
Strategic Partnerships & Collaboration Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems
Process & System Optimization Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration
Compliance, Controls & Documentation Establish and maintain robust controls and segregation of duties within order management and billing operations Support audit requirements by preparing documentation and addressing inquiries Develop and maintain documentation for team processes and procedures
You may be a good fit if you have:
Bachelor's degree in Accounting, Finance, or related field 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 3+ years in a reviewer role Working knowledge of ASC 606 revenue recognition principles Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora) Proven track record leading large-scale strategic initiatives end-to-end Outstanding communication and interpersonal skills Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority Strong candidates may also have:
Exceptional organizational skills with meticulous attention to detail Proactive problem-solver who can identify opportunities for process optimization Adaptability to thrive in fast-paced, ambiguous environments Data-driven approach to business process development; SQL and database experience a plus Experience with third-party marketplace integrations Proven ability to provide guidance, mentorship, and project leadership to team members and contractors
Benefits : Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge's temporary employees. From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
#LI-JH1
#LI-Remote
Job Title:
Order Management Analyst
Location:
Remote, USA
Shift:
M-F
Pay Range:
$80-$80/hour
Employment Type:
Temporary Contract (~6 months)
Responsibilities
Core Operations & Financial Management Drive aspects of order management and billing operations, ensuring accuracy, completeness, and timeliness Independently resolve complex billing scenarios, including contract modifications, usage disputes, and non-standard pricing structures Lead comprehensive User Acceptance Testing (UAT) for new product launches and influence product introduction processes by providing expert guidance on billing and order management implications Support monthly accounting close activities, including contract review, usage validation, invoice verification, journal entries, and analytics Develop and track operational metrics to support strategic decision-making Support global business operations and international customer requirements
Strategic Partnerships & Collaboration Collaborate closely with other pillars of the Revenue Accounting and Operations Team, including Revenue Accounting, Technical Revenue Accounting, and AR & Collections Cultivate strategic partnerships with cross-functional teams across the Quote-to-Cash ecosystem, including GTM, Legal, Tax, Billing Engineering, and Finance Systems
Process & System Optimization Identify and implement process improvements to enhance efficiency, scalability, and overall customer experience Partner with vendors to optimize billing systems, evaluate new features, and implement innovative solutions Independently own the end-to-end RFP process and implementation of new systems in the order management domain, from initial requirements gathering through selection, deployment, and integration
Compliance, Controls & Documentation Establish and maintain robust controls and segregation of duties within order management and billing operations Support audit requirements by preparing documentation and addressing inquiries Develop and maintain documentation for team processes and procedures
You may be a good fit if you have:
Bachelor's degree in Accounting, Finance, or related field 7+ years of progressive experience in Billing/Order Management within high-growth SaaS/technology companies, including 3+ years in a reviewer role Working knowledge of ASC 606 revenue recognition principles Expert understanding of Quote-to-Cash processes for SaaS, covering both subscription and consumption-based business models across B2B and B2C products Extensive experience with contracting systems, billing platforms, payment processors, and ERP systems (e.g., Salesforce, Stripe, NetSuite, Oracle, Workday Financial, Zuora) Proven track record leading large-scale strategic initiatives end-to-end Outstanding communication and interpersonal skills Demonstrated ability to build relationships with diverse stakeholders and influence without direct authority Strong candidates may also have:
Exceptional organizational skills with meticulous attention to detail Proactive problem-solver who can identify opportunities for process optimization Adaptability to thrive in fast-paced, ambiguous environments Data-driven approach to business process development; SQL and database experience a plus Experience with third-party marketplace integrations Proven ability to provide guidance, mentorship, and project leadership to team members and contractors
Benefits : Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge's temporary employees. From time to time Eastridge's clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.
Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.
Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
#LI-JH1
#LI-Remote