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Chief Lending Officer

CUES TRAINING FACILITY, Chester, VA, United States


Chief Lending Officer

Argent Credit Union 1862 Donner Ave Chester, VA 23831 USA Position Description Are We the Place for You? Argent Credit Union, a $550 million community credit union headquartered in the greater Richmond, Virginia area, has partnered with Humanidei to find its next Chief Lending Officer (CLO). Founded in 1956 originally to serve the employees of the DuPont Spruance facility, Argent Credit Union has a rich history of helping our member‑owners get to a better state of financial well‑being. For 70 years, our mission has remained centered on being our members' trusted financial partner for life. Argent Credit Union is committed to attracting and retaining top talent by cultivating a supportive workplace culture, establishing clear expectations, and promoting work‑life balance. Strategically, we are focused on leveraging technology to improve operational efficiencies, enhance business intelligence, and deliver exceptional member experiences. Cross‑departmental collaboration is at the core of our approach, ensuring strategies are effectively integrated across the organization to drive continued growth. Emphasis is placed on enhancing an organizational culture that rewards member‑centric service. With a solid financial foundation, Argent Credit Union prioritizes smart, sustainable growth. As a member of the senior leadership team, the CLO is responsible for directing Argent Credit Union’s entire lending program, including strategy, lending portfolio growth and profitability, credit risk management, and compliance for consumer, mortgage, and business loans across varied delivery channels, including direct, indirect dealer finance, and digital solutions. As a purpose‑driven leader, the CLO serves as a center of influence for mid‑management, fostering collaboration across departments and mentoring the lending team to enhance performance. A champion of member‑centric lending, this individual ensures policies align with members’ financial needs, advocates for responsible lending, and supports financial education initiatives. Additionally, the CLO will leverage technology and innovation by implementing modern lending solutions, automating processes, and enhancing user experience to improve efficiency and accessibility. With a keen focus on credit risk management and regulatory compliance, the CLO will monitor economic trends, leverage data insight, adapt lending strategies, and ensure sustainable loan growth while safeguarding the credit union’s financial health. This position reports directly to the President and CEO and provides executive leadership across the entire lending lifecycle, from application and underwriting through servicing, including collections. Key Responsibilities

Loan Portfolio Management – Provide strategic oversight of the entire lending portfolio, including consumer, direct auto, indirect auto, real estate lending, first mortgage, and commercial loans. Drive sustainable growth while maintaining a prudent balance between yield and risk. Conduct ongoing portfolio analysis, asset quality monitoring, and strategic adjustments to align with the credit union’s financial objectives. Risk Management and Compliance – Ensure full adherence to all regulatory requirements (NCUA, CFPB, BSA/AML) and internal lending policies. Establish and maintain sound underwriting standards, monitor credit quality and delinquency trends, and implement proactive risk mitigation strategies. Member Experience and Service Excellence – Deliver member‑centric lending solutions. Ensure loan products are responsive to member needs and that application, underwriting, and servicing processes are efficient, transparent, and seamless. Continually improve digital lending platforms and service delivery. Strategic Growth and Innovation – Lead the development and execution of growth strategies across all lending channels. Expand product offerings, identify emerging market opportunities, and leverage technology to modernize lending operations. Embrace digital applications, automated underwriting, and technology solutions that enhance efficiency and member experience. Desired Qualifications

Minimum of ten years of progressive leadership experience, including a demonstrated track record in senior‑level roles such as Vice President or Senior Vice President of Lending. Strong background in consumer lending, particularly dealer finance, with experience in mortgage or business lending highly valued. Proven ability to lead large teams, drive strategic initiatives, and deliver measurable portfolio growth and performance results. Bachelor’s degree in accounting, finance, or business required; master’s degree strongly preferred. Prior credit union experience highly desirable. Apply

Link to apply: https://bit.ly/3OIFiH9 Job Position Type: Executive. Application Deadline: May 5, 2026.

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