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Laboratory Director

MainStreet Family Urgent Care, Wake Forest, NC, United States


Lab Director – Wake Forest, NC

MainStreet Family Care operates over 60 fast‑growing urgent care clinics across Alabama, Florida, Georgia, and North Carolina. As we continue expanding access to high‑quality healthcare in rural communities throughout the southeastern U.S., our mission remains the same: quality care, close to home.

Due to continued growth, we are seeking a Laboratory Director to provide medical and regulatory oversight for our laboratory operations supporting clinics in the Wake Forest, NC area. This role ensures laboratory testing is performed in compliance with CLIA regulations and applicable quality standards while supporting the delivery of reliable diagnostic results that directly impact patient care.

The Laboratory Director provides strategic oversight, quality assurance leadership, and regulatory guidance for laboratory operations performing moderate‑ and high‑complexity testing, including real‑time PCR diagnostics. This role serves as the CLIA‑designated Laboratory Director and is responsible for ensuring the laboratory maintains regulatory compliance, quality testing standards, and appropriate oversight of testing procedures and personnel.

This position does not involve direct management of laboratory staff, hiring, scheduling or daily operational supervision. The Laboratory Director will provide periodic oversight and consultation and will conduct on‑site laboratory reviews approximately once every three months.

Key Responsibilities

Provide CLIA‑designated Laboratory Director oversight for laboratory testing operations

Ensure laboratory compliance with CLIA regulations and other applicable regulatory standards

Review and approve laboratory policies, procedures, and testing methodologies

Ensure appropriate systems are in place for pre‑analytic, analytic, and post‑analytic phases of testing

Provide oversight of quality assurance and quality control programs to ensure accuracy and reliability of laboratory results

Review proficiency testing results and ensure appropriate corrective actions are implemented when necessary

Provide consultation regarding laboratory test results and interpretation as needed

Ensure laboratory testing methodologies are appropriate for patient care and produce reliable results

Review and approve changes to laboratory procedures, policies, and testing protocols prior to implementation

Ensure proper documentation and retention of regulatory and proficiency testing records

Remain accessible to laboratory personnel for consultation by phone or electronic communication as needed

Conduct periodic on‑site laboratory reviews approximately once every three months to evaluate compliance, testing practices, and quality processes

Support continuous improvement of laboratory quality systems and diagnostic capabilities

The Opportunity

Provide high‑level clinical oversight for a growing healthcare organization

Help ensure the quality and reliability of advanced molecular diagnostic testing

Support improved access to healthcare in underserved communities

Flexible oversight role with limited on‑site time requirements

Minimum Qualifications

Must meet CLIA requirements to serve as a Laboratory Director for high‑complexity testing, including one of the following qualifications:

Licensed MD or DO with board certification in anatomic pathology, clinical pathology, or hematology

Doctoral degree (PhD, DSc, or equivalent) in a chemical, biological, clinical, or medical laboratory science and certification by an HHS‑approved board

Two (2) or more years of experience directing or supervising high‑complexity laboratory testing

Preferred Qualifications

Experience serving as a CLIA Laboratory Director

Experience with molecular diagnostic testing, including PCR‑based assays

Experience supporting laboratories in urgent care, outpatient, or high‑volume clinical environments

Familiarity with COLA or similar laboratory accreditation programs

Required Skills, Knowledge, and Abilities

Strong knowledge of CLIA regulations governing high‑complexity laboratory testing

Expertise in laboratory quality assurance and quality control systems

Ability to review and evaluate laboratory testing methodologies and validation procedures

Strong analytical and problem‑solving skills

Ability to interpret laboratory data and testing performance metrics

Effective written and verbal communication skills

Ability to provide guidance and oversight across multiple laboratory locations

Comfort working with diagnostic testing processes involving patient specimens

Schedule

Flexible oversight schedule

Periodic consultation availability by phone or electronic communication

On‑site laboratory visits approximately once every three months

Compensation & Benefits Compensation of $2500/month

Flexible schedule compatible with professional practice commitments

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