Director of Student Accounts
University of Texas at Arlington, Arlington, TX, United States
Special Instructions
Applicants must include in their online resume the following information: 1) Employment history: name of company, period employed (from month/year to month/year), job title, summary of job duties and 2) Education: school name, degree type, and major.
Position Information Posting Number: S06595P
Department: Business Services
Location: Arlington
Position Status: Full-time
Work Schedule: Monday – Friday; 8:00am – 5:00pm
Travel: May be required to travel.
Salary: Salary is commensurate based on qualifications and relevant experience.
Pay Basis: Monthly
Job Summary The Director of Student Accounts provides strategic leadership and operational oversight for the University’s student accounts and payment systems at a public research university. This role ensures the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions while delivering high‑quality service to students, families, and campus partners.
The Director plays a vital role in supporting the University’s administrative, academic, and student service missions through the timely and accurate billing, collection, reconciliation, and reporting of student accounts, including third‑party sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access, success, and institutional fiscal stewardship.
Essential Duties and Responsibilities
Strategic Leadership & Management
Provide vision, leadership, and strategic direction for student accounts and cashiering operations in alignment with institutional goals.
Develop, implement, and continuously improve policies, procedures, and internal controls related to billing, collections, sponsored students, refunds, and receivables. Lead, mentor, and evaluate professional and support staff, fostering a culture of accountability, service excellence, and continuous improvement.
Participate in cross‑functional collaborations related to enrollment, financial aid, registration, and student success initiatives.
Student Accounts & Billing Operations
Oversee the accurate and timely assessment, billing, and collection of tuition, fees, housing, and other student charges.
Ensure proper reconciliation of student accounts, cashiering activity, and related general ledger entries.
Oversee third‑party sponsored student billing, including government agencies, research sponsors, employer reimbursement programs, and external partners.
Oversee accounts receivable functions, including payment plans, collections, refunds, and write‑offs in accordance with public sector policies and best practices.
Ensure compliance with applicable federal, state, and institutional regulations, policies, and audit requirements.
Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity.
Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions.
Support institutional reporting requirements and public disclosures related to student financial activity.
Systems, Reporting & Process Improvement
Oversee the effective use of student information systems and financial systems related to student accounts and cashiering.
Collaborate with Information Technology and other stakeholders on system enhancements, testing, and implementations.
Analyze operational and financial data to identify trends, assess risk, and inform policy and process improvements.
Advance automation, efficiency, and modernization efforts to enhance accuracy and the student experience at scale.
Ensure delivery of responsive, accurate, and student‑centered service to a diverse population of students, families, faculty, and staff.
Collaborate closely with Financial Aid, Registrar, Enrollment Management, Housing, and Accounting to support seamless student service delivery.
Support equity and access initiatives by ensuring transparent, fair, and consistent application of billing and collection practices.
Minimum Qualifications
Bachelor’s degree in accounting, finance, business administration, or a related field.
Significant progressive experience in student accounts, bursar, accounting, or financial operations, preferably in higher education.
Demonstrated experience managing staff, budgets, and complex operational workflows.
Strong knowledge and experience of accounting principles, internal controls, and financial systems.
Preferred Qualifications
Master’s degree in a related field.
Experience with enterprise student information systems and cashiering platforms.
Experience with third‑party sponsored billing and complex receivables environments.
Knowledge and experience in higher education regulatory and compliance requirements.
Knowledge, Skills and Abilities
Strong leadership, organizational, and problem‑solving skills.
High attention to detail with the ability to manage multiple priorities and deadlines.
Excellent communication and interpersonal skills with a commitment to customer service.
Ability to analyze data, interpret trends, and make informed recommendations.
Demonstrated commitment to ethical practices, confidentiality, and financial integrity.
Benefits We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and
if you have access to critical infrastructure , you authorize the University to conduct routine background checks.
EEO Statement It is the policy of The University of Texas at Arlington ( UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally‑protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
ADA Accommodations The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email
ADADocs@uta.edu .
Documents Needed To Apply Required Documents
Resume or CV
Cover/Interest Letter
Optional Documents
#J-18808-Ljbffr
Position Information Posting Number: S06595P
Department: Business Services
Location: Arlington
Position Status: Full-time
Work Schedule: Monday – Friday; 8:00am – 5:00pm
Travel: May be required to travel.
Salary: Salary is commensurate based on qualifications and relevant experience.
Pay Basis: Monthly
Job Summary The Director of Student Accounts provides strategic leadership and operational oversight for the University’s student accounts and payment systems at a public research university. This role ensures the accuracy, integrity, and efficiency of all tuition, fee, and related financial transactions while delivering high‑quality service to students, families, and campus partners.
The Director plays a vital role in supporting the University’s administrative, academic, and student service missions through the timely and accurate billing, collection, reconciliation, and reporting of student accounts, including third‑party sponsored student billing. This role operates within a highly regulated public environment and collaborates extensively with campus partners to support student access, success, and institutional fiscal stewardship.
Essential Duties and Responsibilities
Strategic Leadership & Management
Provide vision, leadership, and strategic direction for student accounts and cashiering operations in alignment with institutional goals.
Develop, implement, and continuously improve policies, procedures, and internal controls related to billing, collections, sponsored students, refunds, and receivables. Lead, mentor, and evaluate professional and support staff, fostering a culture of accountability, service excellence, and continuous improvement.
Participate in cross‑functional collaborations related to enrollment, financial aid, registration, and student success initiatives.
Student Accounts & Billing Operations
Oversee the accurate and timely assessment, billing, and collection of tuition, fees, housing, and other student charges.
Ensure proper reconciliation of student accounts, cashiering activity, and related general ledger entries.
Oversee third‑party sponsored student billing, including government agencies, research sponsors, employer reimbursement programs, and external partners.
Oversee accounts receivable functions, including payment plans, collections, refunds, and write‑offs in accordance with public sector policies and best practices.
Ensure compliance with applicable federal, state, and institutional regulations, policies, and audit requirements.
Maintain strong internal controls to safeguard institutional assets and ensure financial accuracy and integrity.
Serve as a key point of contact for internal and external audits related to student accounts and cashiering functions.
Support institutional reporting requirements and public disclosures related to student financial activity.
Systems, Reporting & Process Improvement
Oversee the effective use of student information systems and financial systems related to student accounts and cashiering.
Collaborate with Information Technology and other stakeholders on system enhancements, testing, and implementations.
Analyze operational and financial data to identify trends, assess risk, and inform policy and process improvements.
Advance automation, efficiency, and modernization efforts to enhance accuracy and the student experience at scale.
Ensure delivery of responsive, accurate, and student‑centered service to a diverse population of students, families, faculty, and staff.
Collaborate closely with Financial Aid, Registrar, Enrollment Management, Housing, and Accounting to support seamless student service delivery.
Support equity and access initiatives by ensuring transparent, fair, and consistent application of billing and collection practices.
Minimum Qualifications
Bachelor’s degree in accounting, finance, business administration, or a related field.
Significant progressive experience in student accounts, bursar, accounting, or financial operations, preferably in higher education.
Demonstrated experience managing staff, budgets, and complex operational workflows.
Strong knowledge and experience of accounting principles, internal controls, and financial systems.
Preferred Qualifications
Master’s degree in a related field.
Experience with enterprise student information systems and cashiering platforms.
Experience with third‑party sponsored billing and complex receivables environments.
Knowledge and experience in higher education regulatory and compliance requirements.
Knowledge, Skills and Abilities
Strong leadership, organizational, and problem‑solving skills.
High attention to detail with the ability to manage multiple priorities and deadlines.
Excellent communication and interpersonal skills with a commitment to customer service.
Ability to analyze data, interpret trends, and make informed recommendations.
Demonstrated commitment to ethical practices, confidentiality, and financial integrity.
Benefits We are proud to offer a comprehensive benefits package to all our employees at the University.
https://www.uta.edu/hr/employee-benefits
To understand the full value of these benefits, we have created a tool that calculates the total worth of your compensation package. This tool takes into account all of the benefits that you are eligible for, including health insurance, retirement plans, and paid time off. To access this tool and learn more about the total value of your benefits, please click on the following link:
https://resources.uta.edu/hr/services/records/compensation-tools.php
CBC Requirement It is the policy of The University of Texas at Arlington to conduct a criminal background check on any applicant who is under final consideration for employment with the University.
This position may have access to critical infrastructure as defined by Section 113.001(2) of the Texas Business and Commerce Code. If so, to be hired for and continue to be employed in this position you must maintain the security or integrity of the infrastructure as set forth in Texas Executive Order GA-48. By assuming this position, and
if you have access to critical infrastructure , you authorize the University to conduct routine background checks.
EEO Statement It is the policy of The University of Texas at Arlington ( UTA or The University) to provide an educational and working environment that provides equal opportunity to all members of the University community. In accordance with federal and state law, the University prohibits unlawful discrimination, including harassment, on the basis of race, color, national origin, religion, age, sex, sexual orientation, pregnancy, disability, genetic information, and/or veteran status. The University also prohibits discrimination on the basis of gender identity, and gender expression. Retaliation against persons who oppose a discriminatory practice, file a charge of discrimination, or testify for, assist in, or participate in an investigative proceeding relating to discrimination is prohibited. Constitutionally‑protected expression will not be considered discrimination or harassment under this policy. It is the responsibility of all departments, employees, and students to ensure the University’s compliance with this policy.
ADA Accommodations The University of Texas at Arlington is committed to providing reasonable accommodation to individuals with disabilities. If you require reasonable accommodation in completing this application, interviewing or otherwise participating in the employee selection process, please direct your inquiries to 817-272-5554 or email
ADADocs@uta.edu .
Documents Needed To Apply Required Documents
Resume or CV
Cover/Interest Letter
Optional Documents
#J-18808-Ljbffr