Production Lead, Digital Print (Smartpress)
The Bernard Group, Inc., Chanhassen, MN, United States
Do you want to work for a company where your co-workers are co-owners? Smartpress, the sister company of The Bernard Group, is a 100% employee-owned, fast-growing online printing service, disrupting the traditional printing industry one innovation at a time... and doing it all in sweet, sweet air conditioning! Our customers love us (seriously, google Smartpress reviews) and we love them right back, providing an easy online experience, high-quality printed products and world-class customer service. Not to mention our commitment to eco-friendly practices and sustainable materials (“smart” is in our name, after all).
The Production Lead, Digital Print plays a key role in ensuring work moves efficiently through the press area so projects are completed accurately and on time for Smartpress customers. In this working lead role, you will coordinate the routing of jobs to and from the digital presses while actively operating equipment and completing production work tied to job tickets.
This position serves as a subject matter expert on digital print equipment and processes. You will be among the first to learn new equipment and technologies, then train and guide team members on best practices for machine set-up, maintenance, and workflow efficiency. While this role does not have formal management responsibilities such as hiring or performance reviews, you will provide valuable feedback to leadership on team training progress and skill development. You will also be responsible for ensuring quality and production standards are met, performing quality checks prior to shipment, coordinating closely with Customer Service Representatives and managers, and helping troubleshoot issues. This includes entering rework tickets when needed and supporting root cause analysis efforts to continuously improve processes and reduce future rework.
If you enjoy leading by example, improving production processes, and mentoring teammates while staying hands‑on in a fast‑paced print environment, this role offers the opportunity to make a meaningful impact on quality, efficiency, and team success.
Shift available: Thursday
- Saturday 6:00 am - 6:00 pm (36-hour work week- Three 12-hour shifts with a rotating schedule every 4 months. Overtime Eligible.)
A variety of these traits will help land you this job if you:
are able to successfully collaborate with people across several functions within the organization to achieve results, including senior leadership, Sales, Prepress, Cutting, Kitting, Shipping, and other departments.
have the ability to conform to shifting priorities, demands and timelines through analytical and problem‑solving capabilities.
can react to project adjustments and alterations promptly and effectively.
are able to make proactive design decisions and move forward with projects based on available information; able to think analytically and make a decision from many alternatives.
have basic reading, writing, and arithmetic skills.
experience in supervising/leading a team.
In this position, you will:
work closely with manager, and other shift leadership in prioritizing and directing department work flow.
support safe environment, driving towards 0 OSHA recordables & maintain high quality standards.
ensure assembly integrity through continuous monitoring of departmental processes.
maintain appropriate levels of supplies to meet production requirements.
monitor issues and receipts for work orders.
establish open lines of communication with the production floor.
represent corporate policy and communicate to employees as required.
ensure training and skills matrix are in compliance with training policy & work to further develop team’s skill.
work toward continuous improvement by monitoring efficiency & productivity & implement improvements.
drive improvements in material flow, including cell design and material delivery Interact with other support departments as required driving out costs where possible.
complete and quality check each job according to ticket specifications, producing quality work.
learn existing equipment and train and learn on new equipment.
troubleshoot production problems to ensure productivity and quality standards are met.
put away stock on shelves, break down boxes and clean up after shift.
perform miscellaneous projects and complete various tasks as requested by management.
To get hired at The Bernard Group, you MUST be:
able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
willing to admit when you make a mistake (it happens to the best of us)
fiercely loyal to both our customers and team
trustworthy, reliable, and easy to get along with
enthusiastic and eager to take on new challenges
adaptable and willing to wear whatever hat gets the job done
TBG Overview:
We're a 900-person visual merchandising company
We are 100% employee-owned
We offer a generous paid time off benefit that increases with tenure
This is a full-time position in Chanhassen, MN
Compensation Range: $44,928 to $48,672 annually
*Range reflects our good‑faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.
Benefits Overview: The Bernard Group offers a competitive variety of benefits designed just for you:
Paid parental leave
Retirement Savings programs:
Employee Stock Ownership Plan-100% Employee-Owned
401k with a company match
Flexible Work Hours
Tuition Reimbursement
Employee Referral Program
Safe & Clean Manufacturing Environment
What, still want more? We have it.
A culture of freedom, trust and a passion for excellence!
Collaboration and teamwork
Talented, empowered and engaged co‑workers by your side
We have fun!
The Art of Teams at TBG: We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail.
It’s the difference between average and being a world class service provider.
If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.
#J-18808-Ljbffr
The Production Lead, Digital Print plays a key role in ensuring work moves efficiently through the press area so projects are completed accurately and on time for Smartpress customers. In this working lead role, you will coordinate the routing of jobs to and from the digital presses while actively operating equipment and completing production work tied to job tickets.
This position serves as a subject matter expert on digital print equipment and processes. You will be among the first to learn new equipment and technologies, then train and guide team members on best practices for machine set-up, maintenance, and workflow efficiency. While this role does not have formal management responsibilities such as hiring or performance reviews, you will provide valuable feedback to leadership on team training progress and skill development. You will also be responsible for ensuring quality and production standards are met, performing quality checks prior to shipment, coordinating closely with Customer Service Representatives and managers, and helping troubleshoot issues. This includes entering rework tickets when needed and supporting root cause analysis efforts to continuously improve processes and reduce future rework.
If you enjoy leading by example, improving production processes, and mentoring teammates while staying hands‑on in a fast‑paced print environment, this role offers the opportunity to make a meaningful impact on quality, efficiency, and team success.
Shift available: Thursday
- Saturday 6:00 am - 6:00 pm (36-hour work week- Three 12-hour shifts with a rotating schedule every 4 months. Overtime Eligible.)
A variety of these traits will help land you this job if you:
are able to successfully collaborate with people across several functions within the organization to achieve results, including senior leadership, Sales, Prepress, Cutting, Kitting, Shipping, and other departments.
have the ability to conform to shifting priorities, demands and timelines through analytical and problem‑solving capabilities.
can react to project adjustments and alterations promptly and effectively.
are able to make proactive design decisions and move forward with projects based on available information; able to think analytically and make a decision from many alternatives.
have basic reading, writing, and arithmetic skills.
experience in supervising/leading a team.
In this position, you will:
work closely with manager, and other shift leadership in prioritizing and directing department work flow.
support safe environment, driving towards 0 OSHA recordables & maintain high quality standards.
ensure assembly integrity through continuous monitoring of departmental processes.
maintain appropriate levels of supplies to meet production requirements.
monitor issues and receipts for work orders.
establish open lines of communication with the production floor.
represent corporate policy and communicate to employees as required.
ensure training and skills matrix are in compliance with training policy & work to further develop team’s skill.
work toward continuous improvement by monitoring efficiency & productivity & implement improvements.
drive improvements in material flow, including cell design and material delivery Interact with other support departments as required driving out costs where possible.
complete and quality check each job according to ticket specifications, producing quality work.
learn existing equipment and train and learn on new equipment.
troubleshoot production problems to ensure productivity and quality standards are met.
put away stock on shelves, break down boxes and clean up after shift.
perform miscellaneous projects and complete various tasks as requested by management.
To get hired at The Bernard Group, you MUST be:
able to effectively communicate, both verbally and in writing. Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
willing to admit when you make a mistake (it happens to the best of us)
fiercely loyal to both our customers and team
trustworthy, reliable, and easy to get along with
enthusiastic and eager to take on new challenges
adaptable and willing to wear whatever hat gets the job done
TBG Overview:
We're a 900-person visual merchandising company
We are 100% employee-owned
We offer a generous paid time off benefit that increases with tenure
This is a full-time position in Chanhassen, MN
Compensation Range: $44,928 to $48,672 annually
*Range reflects our good‑faith assessment of our hiring range for this role based on market conditions, experience level, and internal equity considerations.
Benefits Overview: The Bernard Group offers a competitive variety of benefits designed just for you:
Paid parental leave
Retirement Savings programs:
Employee Stock Ownership Plan-100% Employee-Owned
401k with a company match
Flexible Work Hours
Tuition Reimbursement
Employee Referral Program
Safe & Clean Manufacturing Environment
What, still want more? We have it.
A culture of freedom, trust and a passion for excellence!
Collaboration and teamwork
Talented, empowered and engaged co‑workers by your side
We have fun!
The Art of Teams at TBG: We came to understand how small teams of top talent with the right chemistry will consistently outperform a centralized production process. We put a great amount of energy into building individual teams in order to handle the speed and details of retail.
It’s the difference between average and being a world class service provider.
If you have the talent to do this job, a passion for excellence and are interested in joining the TBG team, please complete the form on this page.
#J-18808-Ljbffr