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Mortgage Loan Consultant

CapCenter, Glen Allen, VA, United States


At CapCenter, our mission is to simplify the homebuying experience—and to do it better than anyone else. We believe great outcomes come from accountability, expertise, and an unwavering commitment to the client.

Our Zero Closing Cost model isn’t just a differentiator—it’s a promise. When clients work with CapCenter, they should pay less and receive more value than they would anywhere else. That belief shapes how we serve clients and who we hire.

We’re looking for competitive, driven professionals who want to win the right way: by delivering exceptional service, earning client trust, and building a long-term career with a company that rewards performance and growth.

Your Impact as a Loan Consultant As a Loan Consultant, you will own the client relationship from first conversation through commitment to move forward. You’ll act as a trusted advisor—analyzing loan options, explaining tradeoffs, and guiding clients to the best solution for their financial goals.

This is a consultative, high-impact role where winning means helping clients make confident decisions and ensuring they receive the full value of CapCenter’s Zero Closing Cost offering. When clients choose CapCenter, it’s because you delivered clarity, urgency, and expertise.

You’ll also take on initial underwriting responsibilities, collecting and reviewing documentation upfront to ensure compliance with Fannie Mae, Freddie Mac, FHA, and VA guidelines. This exposure builds a strong technical foundation and sets you up for accelerated career growth.

The CapCenter Winning Philosophy We believe winning means doing what’s best for the client—every time. If a client applies for a loan and goes elsewhere, we’ve failed to fully serve them—because our Zero Closing Cost model is designed to save them money and deliver unmatched value.

Winning isn’t about pressure or volume. It’s about preparation, responsiveness, trust, and execution. When we win for the client, we win for CapCenter—and we win for ourselves by building lasting relationships and meaningful careers.

CapCenter is a place to build—not plateau.

You’ll start with a comprehensive, performance-driven training program designed to deepen your expertise in mortgage lending and consumer finance. As you grow, you’ll gain exposure to CapCenter’s integrated real estate and insurance model, allowing you to solve more problems for clients and expand your impact.

You’ll work with leadership to develop a personalized career progression plan. High performers are given opportunities to grow into advanced consulting roles, leadership positions, or specialized paths across the organization. We promote from within and invest in people who want to keep raising the bar.

What Success Looks Like in This Role Successful Loan Consultants at CapCenter consistently:

Compete to win by delivering superior value, responsiveness, and client experience

Combine strong analytical and communication skills to convert opportunity into outcomes

Take ownership of the client journey and follow through with urgency and accountability

Thrive in a fast-paced, high-expectation environment

Seek feedback, refine their craft, and continuously improve performance

Think long-term—about clients, their careers, and the business

Who This Role Is For This role is for professionals who:

Are motivated by winning through service, not shortcuts

Take pride in helping clients make smart financial decisions

Want to build expertise, credibility, and a long-term career

Are competitive, disciplined, and accountable to results

Thrive in an environment where performance and growth are recognized

Qualifications

Bachelor’s degree in Finance, Business, Economics, Mathematics, or a related field from an accredited college or university preferred

Excellent communication, time management, and interpersonal skills

Strong attention to detail with the ability to manage multiple priorities

Collaborative mindset with a client-first approach

Results-driven, growth-oriented mentality

Active NMLS license required

We offer a competitive compensation package to include base salary, annual bonus, medical, dental and life insurance benefits, 401K, profit sharing, and paid vacation. We do not discriminate against applicants/employees on any protected basis and are an Equal Opportunity Employer: Veteran/Disability

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