DoD Skillbridge Internship - Hardware Documentation Specialist
InCharge Energy, Chesterfield Court House, VA, United States
The Opportunity
Hardware Documentation Specialist
plays a critical role in supporting the lifecycle of electric vehicle (EV) charging systems. This hands‑on role is well‑suited for individuals with a background in electrical, mechanical, or communications systems—whether gained through military service or technical training. You'll apply your experience with diagnostics, troubleshooting, and hardware support to ensure product reliability through lab testing, documentation, and collaboration with engineering teams.
As part of InCharge's Technology Department, you'll work alongside our Hardware Product Development and QA teams to drive innovation, reliability, and operational readiness across our EV charging infrastructure. This role is part of our SkillBridge training pathway and is ideal for transitioning service members looking to apply their skills in a fast‑growing clean energy industry.
What You’ll Do Parts Support & Testing
Perform functional and diagnostic testing on EV charger components in lab and field environments
Assist in evaluating new parts and validating replacements for service inventory
Maintain organized records of tested parts, results, and recommendations
Record Hardware Issues
Document hardware failures and anomalies during field service calls and lab evaluations
Use service management tools to log issues with detailed descriptions, photos, and resolution steps
Collaborate with engineering to escalate recurring or critical faults
Charger Service Documentation
Review and update charger service manuals, troubleshooting guides, and repair procedures
Validate accuracy of technical documentation against real‑world service findings
Provide feedback to technical writers and product teams for continuous improvement
Engineering Support
Act as a liaison between the service team and hardware engineering to resolve complex issues
Participate in root cause analysis and corrective action planning
Support pilot testing of new hardware releases and firmware updates
Your Experience & Capabilities
Military experience in electrical, mechanical, IT/networking, or other technical fields is highly applicable
2+ years of hands‑on experience in system troubleshooting, preventative maintenance, hardware support, or field service is a plus
Ability to read and interpret technical manuals, wiring diagrams, or schematics
Comfortable using test equipment such as multimeters, power tools, and hand tools
Strong written and verbal communication skills
Familiarity with safety protocols, PPE usage, and working in high‑voltage or mission‑critical environments
Associate or bachelor's degree in a technical field (e.g., Electrical Engineering, Electronics Technology, or similar) is preferred but not required
Important Note During the DoD SkillBridge program, service members continue to receive their military pay and benefits. They are not paid by the civilian employer during the internship, in accordance with guidance from the U.S. Department of the Interior (doi.gov).
US Hourly Range (Post‑SkillBridge Opportunity) $28 – $38 USD. Upon successful completion, participants may be eligible for full‑time employment at the stated range.
What We Offer Full‑time employees enjoy a competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement (for most positions), generous vacation and paid sick leave, office meals and snacks, team building events and activities throughout the year.
Equal Opportunity Employer Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA
disclosure notice here.
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plays a critical role in supporting the lifecycle of electric vehicle (EV) charging systems. This hands‑on role is well‑suited for individuals with a background in electrical, mechanical, or communications systems—whether gained through military service or technical training. You'll apply your experience with diagnostics, troubleshooting, and hardware support to ensure product reliability through lab testing, documentation, and collaboration with engineering teams.
As part of InCharge's Technology Department, you'll work alongside our Hardware Product Development and QA teams to drive innovation, reliability, and operational readiness across our EV charging infrastructure. This role is part of our SkillBridge training pathway and is ideal for transitioning service members looking to apply their skills in a fast‑growing clean energy industry.
What You’ll Do Parts Support & Testing
Perform functional and diagnostic testing on EV charger components in lab and field environments
Assist in evaluating new parts and validating replacements for service inventory
Maintain organized records of tested parts, results, and recommendations
Record Hardware Issues
Document hardware failures and anomalies during field service calls and lab evaluations
Use service management tools to log issues with detailed descriptions, photos, and resolution steps
Collaborate with engineering to escalate recurring or critical faults
Charger Service Documentation
Review and update charger service manuals, troubleshooting guides, and repair procedures
Validate accuracy of technical documentation against real‑world service findings
Provide feedback to technical writers and product teams for continuous improvement
Engineering Support
Act as a liaison between the service team and hardware engineering to resolve complex issues
Participate in root cause analysis and corrective action planning
Support pilot testing of new hardware releases and firmware updates
Your Experience & Capabilities
Military experience in electrical, mechanical, IT/networking, or other technical fields is highly applicable
2+ years of hands‑on experience in system troubleshooting, preventative maintenance, hardware support, or field service is a plus
Ability to read and interpret technical manuals, wiring diagrams, or schematics
Comfortable using test equipment such as multimeters, power tools, and hand tools
Strong written and verbal communication skills
Familiarity with safety protocols, PPE usage, and working in high‑voltage or mission‑critical environments
Associate or bachelor's degree in a technical field (e.g., Electrical Engineering, Electronics Technology, or similar) is preferred but not required
Important Note During the DoD SkillBridge program, service members continue to receive their military pay and benefits. They are not paid by the civilian employer during the internship, in accordance with guidance from the U.S. Department of the Interior (doi.gov).
US Hourly Range (Post‑SkillBridge Opportunity) $28 – $38 USD. Upon successful completion, participants may be eligible for full‑time employment at the stated range.
What We Offer Full‑time employees enjoy a competitive compensation and benefits package including 401(k) matching contribution, health, dental, and vision, cell phone reimbursement (for most positions), generous vacation and paid sick leave, office meals and snacks, team building events and activities throughout the year.
Equal Opportunity Employer Employment at InCharge Energy is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, color, religion, veteran status, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
CCPA
disclosure notice here.
#J-18808-Ljbffr