Property Manager (500+ Bed Experience Required)
GMH Communities, Tampa, FL, United States
GMH Communities, headquartered in Philadelphia, PA, is a dynamic real estate company specializing in the acquisition, development, and management of exceptional living communities throughout the United States. Our student living sector provides our residents with leading‑edge amenities, community spaces, and apartments to maximize their college experience.
Job Purpose The General Manager’s main responsibility is to be the team leader in customer service, resident retention, fiscal success, and daily operations. The General Manager will strive to create the best beginning‑to‑end‑living experience in the industry, ensuring that the highest standards of customer service are met while overseeing the daily operation, maintenance and curb appeal, and the management of the community.
Requirements
Student Housing experience, required
Experience discussing budgets and financials with ownership
Experience managing a bed‑count of 600+ beds
Responsibilities
Maintain positive resident relations through outstanding service
Supervise, guide, and lead the professional onsite team
Direct and participate in the daily operations of the property
Work with corporate marketing team to execute and create a marketing plan
Assist with leasing duties as needed and approve all new leases
Manage all on‑site staff, including: hiring, motivating, training, and performance development
Conduct weekly meetings, walkthroughs, and inspections
Participate in resident retention and leasing events
Maintain and monitor the systems and procedures for service requests and follow‑ups
Manage payroll and employee recordsDevelop and manage an annual budget
Have a strong knowledge of the resident database, accounts receivable, and accounts payable
Manage health, safety, and discipline procedures for students
Develop and maintain productive relationships with vendors and contractors
Ensure timely payments of invoices and delinquency policies are followed
Maintain ongoing communication and foster positive relationships with university officials
Characteristics And Qualifications
Bachelor’s degree or 4 years’ experience in the student housing industry, or equivalent combination of education and experience.
2-3 years’ experience in a management role with a proven track record of achievements
1-2 years’ experience with marketing
Entrata experience—preferred
Proven proficiency in all areas of property management operations
Strong financial, organizational, analytical, and decision‑making skills
Strong internet, Microsoft Office, word processing and spreadsheet skills
Tech Savvy and proficient use of social media or other marketing software
Must have excellent communication, management, and people skills
A passion to serve residents, parents, vendors, and colleagues
This Position Offers The Following Competitive Benefits
Health, Vision, and Dental Insurance for you and your dependents
Prescription Drug Plan
Employee Assistance Program
Short‑Term Disability & Long‑Term Disability Insurance
Group Life Insurance
401(k) Program with Employer Contribution
Generous Paid Vacation, Sick Time and Holidays
Paid Parental Leave
Direct Deposit
Collegial Work Environment
Time off to Volunteer
Employee Referral Program
Voluntary benefits
GMH Associates, Inc. is an Equal Opportunity Employer
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Job Purpose The General Manager’s main responsibility is to be the team leader in customer service, resident retention, fiscal success, and daily operations. The General Manager will strive to create the best beginning‑to‑end‑living experience in the industry, ensuring that the highest standards of customer service are met while overseeing the daily operation, maintenance and curb appeal, and the management of the community.
Requirements
Student Housing experience, required
Experience discussing budgets and financials with ownership
Experience managing a bed‑count of 600+ beds
Responsibilities
Maintain positive resident relations through outstanding service
Supervise, guide, and lead the professional onsite team
Direct and participate in the daily operations of the property
Work with corporate marketing team to execute and create a marketing plan
Assist with leasing duties as needed and approve all new leases
Manage all on‑site staff, including: hiring, motivating, training, and performance development
Conduct weekly meetings, walkthroughs, and inspections
Participate in resident retention and leasing events
Maintain and monitor the systems and procedures for service requests and follow‑ups
Manage payroll and employee recordsDevelop and manage an annual budget
Have a strong knowledge of the resident database, accounts receivable, and accounts payable
Manage health, safety, and discipline procedures for students
Develop and maintain productive relationships with vendors and contractors
Ensure timely payments of invoices and delinquency policies are followed
Maintain ongoing communication and foster positive relationships with university officials
Characteristics And Qualifications
Bachelor’s degree or 4 years’ experience in the student housing industry, or equivalent combination of education and experience.
2-3 years’ experience in a management role with a proven track record of achievements
1-2 years’ experience with marketing
Entrata experience—preferred
Proven proficiency in all areas of property management operations
Strong financial, organizational, analytical, and decision‑making skills
Strong internet, Microsoft Office, word processing and spreadsheet skills
Tech Savvy and proficient use of social media or other marketing software
Must have excellent communication, management, and people skills
A passion to serve residents, parents, vendors, and colleagues
This Position Offers The Following Competitive Benefits
Health, Vision, and Dental Insurance for you and your dependents
Prescription Drug Plan
Employee Assistance Program
Short‑Term Disability & Long‑Term Disability Insurance
Group Life Insurance
401(k) Program with Employer Contribution
Generous Paid Vacation, Sick Time and Holidays
Paid Parental Leave
Direct Deposit
Collegial Work Environment
Time off to Volunteer
Employee Referral Program
Voluntary benefits
GMH Associates, Inc. is an Equal Opportunity Employer
#J-18808-Ljbffr