Client Account Manager, Managed Giving
Ministry Brands, Alpharetta, GA, United States
Ministry Brands is looking for a **Client Account Manager, Managed Giving**Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
The Client Account Manager on the Managed Giving team serves as the primary relationship owner for churches enrolled in our full-service Managed Giving program. In this role, you will guide clients through every stage of their Managed Giving journey, from program launch through ongoing operations, ensuring they receive the full value of their investment across strategy, communications, and financial health. You will act as a trusted advisor, proactively identifying opportunities to deepen client engagement, improve outcomes, and help churches fulfill their missions through healthy, sustainable giving programs.- Track key financial KPIs within client accounts and surface trends, wins, and concerns in regular client communications.**Who You Are** 3+ years of experience in account management, customer success, or a client-facing consulting role, preferably within SaaS, nonprofit technology, or financial services.Demonstrated ability to manage multiple client relationships simultaneously while maintaining high-quality service and attention to detail.- Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.Strong organizational skills and a proactive, solutions-oriented mindset.- Experience working with or within churches, ministries, or nonprofit organizations, preferred.- Familiarity with SaaS platforms, church management software, or giving/donation tools.- Experience managing client programs with both strategic and operational components.At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. #J-18808-Ljbffr
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
The Client Account Manager on the Managed Giving team serves as the primary relationship owner for churches enrolled in our full-service Managed Giving program. In this role, you will guide clients through every stage of their Managed Giving journey, from program launch through ongoing operations, ensuring they receive the full value of their investment across strategy, communications, and financial health. You will act as a trusted advisor, proactively identifying opportunities to deepen client engagement, improve outcomes, and help churches fulfill their missions through healthy, sustainable giving programs.- Track key financial KPIs within client accounts and surface trends, wins, and concerns in regular client communications.**Who You Are** 3+ years of experience in account management, customer success, or a client-facing consulting role, preferably within SaaS, nonprofit technology, or financial services.Demonstrated ability to manage multiple client relationships simultaneously while maintaining high-quality service and attention to detail.- Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences.Strong organizational skills and a proactive, solutions-oriented mindset.- Experience working with or within churches, ministries, or nonprofit organizations, preferred.- Familiarity with SaaS platforms, church management software, or giving/donation tools.- Experience managing client programs with both strategic and operational components.At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. #J-18808-Ljbffr