Inside Sales Specialist
Horizon Services, LLC, Newark, DE, United States
COMPANY OVERVIEW
Specializing in heating, air conditioning, geothermal, plumbing, drain cleaning, sewer and water line replacement and repair, Horizon Services is the Delaware Valley's largest and most referred home services company. Year after year, Horizon Services has been recognized by the industry, by the media and by our customers for service, excellence and professionalism.
Delaware Today Magazine: "Best Plumbing Company" (2005, 2006, 2007)
Wilmington News Journal's "Reader's Choice Award": Best Plumbing, Heating and Air Conditioning Company (2004, 2005, 2006, 2007, 2008, 2009)
Wilmington News Journal's "Best in the Business Award – Medium Size Companies" (Awarded to the Top Employers in the State of Delaware) (2007, 2008, 2009, 2010, 2011)
Wilmington News Journal/Work Place Dynamics "Top Workplaces in Delaware Award" (2010, 2011)
Better Business Bureau of Delaware's Torch Award (2007)
JOB DESCRIPTION Horizon Services is seeking an ambitious and highly skilled Inside Sales Specialist to join our sales team at our Newark, Delaware location.
Responsibilities
Set and schedule HVAC sales leads for outside sales team
Initiate customer contact through a combination of inbound call taking, outbound calling and email
Telephone sales, qualify sales leads, overcome objections and set firm appointments
Ask discovery questions, build rapport and create a sense of urgency with the client to maximize chances of closing the sale
Act as a corporate sales liaison between clients and Horizon Sales Consultants
Strong customer follow-up, lead management and organization
Cultivate and maintain strong client relationships
Troubleshoot and resolve customer issues
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
****No Phone Calls Please
Qualifications
3+ years customer service experience
3+ years outbound calling experience
Ability to handle 100+ inbound/outbound calls per day
Prior inside sales experience strongly desired
Ability to work under pressure in a fast paced environment
Proficiency with Microsoft Outlook, Excel, Work and ability to quickly learn and master new software
College degree strongly preferred
Knowledge of HVAC a plus
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Delaware Today Magazine: "Best Plumbing Company" (2005, 2006, 2007)
Wilmington News Journal's "Reader's Choice Award": Best Plumbing, Heating and Air Conditioning Company (2004, 2005, 2006, 2007, 2008, 2009)
Wilmington News Journal's "Best in the Business Award – Medium Size Companies" (Awarded to the Top Employers in the State of Delaware) (2007, 2008, 2009, 2010, 2011)
Wilmington News Journal/Work Place Dynamics "Top Workplaces in Delaware Award" (2010, 2011)
Better Business Bureau of Delaware's Torch Award (2007)
JOB DESCRIPTION Horizon Services is seeking an ambitious and highly skilled Inside Sales Specialist to join our sales team at our Newark, Delaware location.
Responsibilities
Set and schedule HVAC sales leads for outside sales team
Initiate customer contact through a combination of inbound call taking, outbound calling and email
Telephone sales, qualify sales leads, overcome objections and set firm appointments
Ask discovery questions, build rapport and create a sense of urgency with the client to maximize chances of closing the sale
Act as a corporate sales liaison between clients and Horizon Sales Consultants
Strong customer follow-up, lead management and organization
Cultivate and maintain strong client relationships
Troubleshoot and resolve customer issues
We offer a very competitive salary, an impressive monthly bonus plan, incentive plans and many other family-oriented benefits. Medical, dental, vision, prescription drug coverage, company supplied life insurance, paid vacation, paid holidays and 401(k) plan with employer match are additional benefits offered.
****No Phone Calls Please
Qualifications
3+ years customer service experience
3+ years outbound calling experience
Ability to handle 100+ inbound/outbound calls per day
Prior inside sales experience strongly desired
Ability to work under pressure in a fast paced environment
Proficiency with Microsoft Outlook, Excel, Work and ability to quickly learn and master new software
College degree strongly preferred
Knowledge of HVAC a plus
#J-18808-Ljbffr