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Sales Coordinator | HGI Rochester

Schulte Hospitality Group, Rochester, NY, United States


Schulte Companies

is seeking an energetic, experienced, and hands on

Sales Coordinator

to join our team!

Schulte Companies

is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously stride to make a positive impact in all we do. We are passionate hoteliers eager to add like‑minded people to our rapidly growing team!

What's In It For You? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee‑focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package.

Work Today, Get Paid today, with

Daily Pay!

Benefits

Free Telemedicine and Virtual Mental Health care access for all associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace: Discounts on event tickets, electronics, gym memberships and more!

Our Company Schulte Companies

is a leading third‑party management company with deep, multi‑generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent boutique and lifestyle properties and restaurants.

Job Duties and Responsibilities

Assists with completing daily/weekly/monthly reports

Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member

Composes and distributes routing correspondence, reports or contracts (including BEOs, sales contracts, PACE reports, statistical reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM

Ensures all documents are completed accurately and on time and maintains sales records and filing system

Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check‑in/out

Follows up with past clients to ensure guest satisfaction

Coordinates with customers on due dates for rooming lists, cut‑off dates, BEOs, contracts, etc. to ensure that all deadlines are met

Details banquet event orders and distributes to staff

Works closely with front desk to ensure accuracy of reservations, groups, events

Performs various other duties as assigned to meet business objectives

Education and Experience

Minimum of high school education; post‑high‑school education preferred

Preference for one (1) year in hotel or conference catering/sales assistant role

Knowledge, Skills and Abilities

Understands cross‑team functions and ability to manage processes

Strong project management skills

Strong problem‑solving ability, including metrics‑driven and strategic thinking

Works effectively in a fast‑paced environment and consistently demonstrates a high level of organizational skills

Ability to communicate effectively verbally and in writing

The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid time off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

Schulte Companies is an Equal Opportunity Employer.

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