Strategic Account Manager
Maxwell Bond, New York, NY, United States
Our client is a rapidly growing
FinTech SaaS provider
delivering innovative accounting
application software solutions
that help enterprise businesses optimize financial operations, compliance, and decision-making. With a strong presence across North America and Europe, they’re known for their high-performing technology, customer-first culture, and impressive client retention rates. $125,000 base salary + $50,000 variable (OTE $175,000) Remote working (Boston HQ) Health, dental, and vision insurance 401(k) match Generous PTO and career development opportunities The Opportunity
We’re seeking an accomplished strategic
Key Account Manager
to oversee a portfolio of
10 enterprise customers
with a combined
book of business worth $6–9 million USD ARR . This is a strategic, relationship-led role focused on
driving customer growth and satisfaction
through
upselling, cross-selling, and proactive account management . You’ll work closely with senior stakeholders (CFOs, CIOs, Finance and Operations leaders) to identify new opportunities, ensure solution adoption, and deliver measurable business value. Key Responsibilities
Manage and grow a portfolio of
10 high-value enterprise clients , including major banks, ensuring long‑term success and revenue retention. Develop and execute tailored
account growth plans
to expand solution adoption and identify upsell / cross‑sell opportunities. Maintain strong, trusted relationships with
C‑level and senior business leaders
within client organizations. Act as the primary point of contact, coordinating cross‑functional teams (Customer Success, Product, and Solutions Consulting) to deliver seamless client experiences. Monitor account health, renewal cycles, and satisfaction metrics to ensure high retention and continuous engagement. Negotiate renewals and expansions, achieving and exceeding individual and team revenue targets. Stay current on FinTech trends, compliance requirements, and SaaS best practices to position the company as a strategic partner. About You
5+ years of experience in
Key Account Management or Customer Success
within
FinTech, SaaS, or enterprise software . Proven record of
managing and expanding enterprise accounts
worth $8M+ ARR. Strong commercial acumen and experience with
renewals, upsells, and cross‑sells
in complex B2B environments. Confident in engaging and influencing
C‑suite executives
and senior decision‑makers. Exceptional relationship‑building, negotiation, and communication skills.
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FinTech SaaS provider
delivering innovative accounting
application software solutions
that help enterprise businesses optimize financial operations, compliance, and decision-making. With a strong presence across North America and Europe, they’re known for their high-performing technology, customer-first culture, and impressive client retention rates. $125,000 base salary + $50,000 variable (OTE $175,000) Remote working (Boston HQ) Health, dental, and vision insurance 401(k) match Generous PTO and career development opportunities The Opportunity
We’re seeking an accomplished strategic
Key Account Manager
to oversee a portfolio of
10 enterprise customers
with a combined
book of business worth $6–9 million USD ARR . This is a strategic, relationship-led role focused on
driving customer growth and satisfaction
through
upselling, cross-selling, and proactive account management . You’ll work closely with senior stakeholders (CFOs, CIOs, Finance and Operations leaders) to identify new opportunities, ensure solution adoption, and deliver measurable business value. Key Responsibilities
Manage and grow a portfolio of
10 high-value enterprise clients , including major banks, ensuring long‑term success and revenue retention. Develop and execute tailored
account growth plans
to expand solution adoption and identify upsell / cross‑sell opportunities. Maintain strong, trusted relationships with
C‑level and senior business leaders
within client organizations. Act as the primary point of contact, coordinating cross‑functional teams (Customer Success, Product, and Solutions Consulting) to deliver seamless client experiences. Monitor account health, renewal cycles, and satisfaction metrics to ensure high retention and continuous engagement. Negotiate renewals and expansions, achieving and exceeding individual and team revenue targets. Stay current on FinTech trends, compliance requirements, and SaaS best practices to position the company as a strategic partner. About You
5+ years of experience in
Key Account Management or Customer Success
within
FinTech, SaaS, or enterprise software . Proven record of
managing and expanding enterprise accounts
worth $8M+ ARR. Strong commercial acumen and experience with
renewals, upsells, and cross‑sells
in complex B2B environments. Confident in engaging and influencing
C‑suite executives
and senior decision‑makers. Exceptional relationship‑building, negotiation, and communication skills.
#J-18808-Ljbffr