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Solution Advisor (PreSales) - SuccessFactors (HCM)

SAP SE, Middlesex, NJ, United States


We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll do As the Solution Advisor (SA), you will be the go-to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post‑sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

Provide deep solution‑specific expertise to support new sales and adoption for key customers

Provide both standard and customized/personalised solution demonstrations that bring SAP solutions to life and show customers the value of SAP.

Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions

Evaluate account qualification criteria to determine further investment in pursuing opportunities

Establish yourself as a thought leader within the account team and fine‑tune account strategy

Collaborate with the team in creating overall themes and competitive differentiation

Conduct vigorous dry runs on strategic deals and customer engagements

Transition engagement to implementation partner/ Services teams effectively

Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal

Leverage digital assets throughout the customer engagement, including demos, presentations, and other content

Travel is prerequired for this role, across both the UK and Ireland (30%)

What you bring

Professional experience with large software/IT organizations, preferably in a solution‑specific segment

Presales expertise within the HCM LOB is essential

SAP product experience and/or 5+ years of relevant solutions/Lines of Business experience

Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business‑to‑Business Environment

Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success

Focus on creating compelling storylines and themes for customer interactions

Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions

Passion and energy in all customer interactions

Meet your team

Customer Advocate: Collaborate to complement solution expertise and support customers

Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement

Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value

SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

Position is open to both UK and Ireland based candidates

Skills you’ll use

Professional Skills

Business Acumen

Customer Orientation

Establishing Trust

Effective Communication

Tech Industry & SAP General Skills

Software as a Service (SaaS)

Process Improvement

Technology Innovation

SAP Cloud Suite Portfolio

RISE and GROW with SAP

Role Specific Skills

Customer Value Proposition

Storytelling

Demonstration Skills

Overcoming Objections

Executive Conversations

Client Needs Assessment

Cloud Strategy

Demand Generation

Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

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