Ticket Sales Associate (Top of the Rock - Rockefeller Center) New York, New York
SPS Switzerland AG, New York, NY, United States
Ticket Sales Associate (Top of the Rock - Rockefeller Center)
New York, New York, United States
#parttime #temporary
Schedule:
25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours:
Monday–Sunday, 7:00AM–12:00AM
Turn Moments into Memories Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world‑class guest experience.
To support our peak season operations, we’re seeking confident and customer‑focused
TICKET SALES ASSOCIATES
who excel in high‑energy settings and take pride in delivering engaging guest interactions.
As a Ticket Sales Associate, you play a key role in enhancing the visitor experience — guiding ticket purchases, sharing knowledge about the observation deck and landmarks, and promoting exclusive offerings that elevate each visit.
This seasonal opportunity offers hands‑on experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.
What You’ll Do
Greet guests in the sales and will‑call areas
Assist with ticket and tour purchases using POS systems
Share information about the Observation Deck and visible NYC landmarks
Promote exclusive offers, experiences, and branded merchandise
Ensure guest safety and maintain smooth traffic flow
Address guest questions and resolve concerns professionally
Support special projects and assist leadership as needed
What You Bring
Friendly, confident, and professional presence
Clear communication skills with the ability to speak effectively in busy environments
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Comfort learning ticketing and sales systems
Prior attraction or observation deck experience is a plus
Qualifications
High School Diploma or equivalent required
1–2+ years of customer‑facing or sales experience preferred
Flexible availability, including weekends and holidays
Professional appearance and adherence to company standards
Physical Requirements
Ability to stand and move throughout the shift
Ability to lift/move up to 40–60 lbs. when required
Ability to operate POS systems and related equipment
Why This Role Matters As a Sales Associate, you’re more than a seller — you’re a brand ambassador for one of New York City’s most iconic attractions. Your energy, knowledge, and service mindset help turn a visit into a lasting memory, leaving guests with an experience they’ll talk about long after they leave the skyline behind.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.
Pay Range
$18 - $18 USD
WHAT WE OFFER
Career Growth:
An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development:
At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent:
We offer a variety of recognition programs for all levels of employees!
Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
#J-18808-Ljbffr
#parttime #temporary
Schedule:
25 hours/week | Shifts between 7:30AM–3:30PM or 3:00PM–11:00PM/12:00AM Business Hours:
Monday–Sunday, 7:00AM–12:00AM
Turn Moments into Memories Top of the Rock at Rockefeller Center is one of New York City’s most celebrated attractions, offering panoramic skyline views and a refined, world‑class guest experience.
To support our peak season operations, we’re seeking confident and customer‑focused
TICKET SALES ASSOCIATES
who excel in high‑energy settings and take pride in delivering engaging guest interactions.
As a Ticket Sales Associate, you play a key role in enhancing the visitor experience — guiding ticket purchases, sharing knowledge about the observation deck and landmarks, and promoting exclusive offerings that elevate each visit.
This seasonal opportunity offers hands‑on experience within a premier NYC destination, with potential consideration for future opportunities based on performance and business needs.
What You’ll Do
Greet guests in the sales and will‑call areas
Assist with ticket and tour purchases using POS systems
Share information about the Observation Deck and visible NYC landmarks
Promote exclusive offers, experiences, and branded merchandise
Ensure guest safety and maintain smooth traffic flow
Address guest questions and resolve concerns professionally
Support special projects and assist leadership as needed
What You Bring
Friendly, confident, and professional presence
Clear communication skills with the ability to speak effectively in busy environments
Strong organizational skills and attention to detail
Ability to work independently and as part of a team
Comfort learning ticketing and sales systems
Prior attraction or observation deck experience is a plus
Qualifications
High School Diploma or equivalent required
1–2+ years of customer‑facing or sales experience preferred
Flexible availability, including weekends and holidays
Professional appearance and adherence to company standards
Physical Requirements
Ability to stand and move throughout the shift
Ability to lift/move up to 40–60 lbs. when required
Ability to operate POS systems and related equipment
Why This Role Matters As a Sales Associate, you’re more than a seller — you’re a brand ambassador for one of New York City’s most iconic attractions. Your energy, knowledge, and service mindset help turn a visit into a lasting memory, leaving guests with an experience they’ll talk about long after they leave the skyline behind.
Compensation:
The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job‑related factors.
Pay Range
$18 - $18 USD
WHAT WE OFFER
Career Growth:
An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development:
At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent:
We offer a variety of recognition programs for all levels of employees!
Benefit Offerings:
Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.
#J-18808-Ljbffr