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Sales Operations Manager

Propio Language Services, Overland Park, KS, United States


Description Job Type: Full-time

Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.

We are seeking a

Sales Operations Manager

to support, optimize, and govern our sales processes, systems, and infrastructure. This role works cross‑functionally with internal teams and departments to support the sales cycle and new client onboarding. The ideal candidate combines systems thinking, technical fluency, and process rigor to drive sales efficiency and revenue growth.

Key Responsibilities

Work with sales leadership to identify opportunities to optimize and improve internal processes, systems, tools, and data

Own and maintain CRM data integrity, governance, and reporting accuracy

Develop and enhance sales analytics, dashboards, and reporting to support strategic decision‑making

Oversee completion and timely delivery of client security questionnaire responses and documentation

Support sales lead generation activity through completing vendor registrations and questionnaires

Manage sales enablement tools and platforms, identifying opportunities for training, automation, and system enhancements

Manage ordering and shipment process for equipment and training collateral to support new client onboarding and implementation

Collaborate with the marketing department to support conferences, webinars, events, and presentations

Lead and contribute to cross‑functional projects that strengthen the overall sales infrastructure

Other projects, duties, and responsibilities as assigned

Requirements

Bachelor’s degree in business or related field (or equivalent experience)

Strong communication skills with the ability to work effectively across departments

Highly organized with exceptional time management and prioritization skills

Analytical, process‑oriented mindset with a focus on continuous improvement

This position is based at Propio’s corporate headquarters in Overland Park, KS. Remote applicants will not be considered.

Preferred

2+ years of experience in sales operations, revenue operations, or business operations

Experience with Salesforce as a CRM

Experience with sales enablement tools and technology (e.g., ZoomInfo, Outreach, SalesLoft, LinkedIn Sales Navigator)

Experience with PowerBI, Tableau, or other business analytics software

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