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Residential Re-Entry Deputy Director (64997)

Volunteers of America Chesapeake & Carolinas, Baltimore, MD, United States


Company Overview

Volunteers of America Chesapeake & Carolinas empowers self‑reliance and inspires hope. As a church without walls, we do this through personalized housing, ministry, health, and human services that benefit vulnerable individuals, their families and the community. Founded in 1896 in Baltimore, MD by social reformers, Ballington and Maude Booth, we were one of the first of over 30 affiliates of Volunteers of America – one of the nation’s largest and most comprehensive human services organizations.

Our founders envisioned a movement dedicated to reaching and uplifting the American people. On behalf of the organization, the Booths pledged “to go wherever we are needed, and do whatever comes to hand”. Their declaration continues to guide Volunteers of America’s impact on “Helping America’s most vulnerable”. Through a dedicated and committed team of more than 850 employees and thousands of volunteers, we provide critical care, support services and hope to thousands of people each year throughout Virginia, Maryland, the District of Columbia and the Carolinas. We firmly believe our employees drive the success of the organization.

Job Summary

The Deputy Director is responsible for planning, and implementing resident programs. The candidate primary supervisory responsibilities shall include case management, security operations, programming staff, and compliance staff. The candidate supervises a wide range of programs, responsible for the delivery of resident services and overall success of each program. The candidate will supervise managers and inform the Program Director on progress and performance. The Deputy Director ensure that operations are carried out according to agency policies and procedures and within the budgetary allocation. In addition, the candidate will work closely with the Program Director to meet all contractual obligations. The candidate will assist with identifying areas of opportunities to enhance Residential Reentry Center (RRC) services.

Responsibilities

Initiate and set goals for programs according to the strategic objectives of the organization

Plan the programs from start to completion involving deadlines, milestones and processes

Recruit, supervise and evaluate program staff under the guidance of applicable policies

Ensure program operations and activities adhere to legal guidelines and internal policies

Develop program policies and procedures which further the goals and objectives of the agency, program to improve community partners

Conduct random audit to ascertain effective resident services in compliance with BOP Statement of Work (S0W) requirements to enhance resident employment and programming

Develop and implement pre-service and in-service training for all program staff

Implement VOACC policies and procedures as they relate to PREA

Attend meetings, seminars, and other related functions

Carry out all of the objectives, goals and daily program activities to include data collection

Develop and maintain positive relationships with funding and regulatory agencies

Develop and manage community relations activities, including supporting the Vice President and /or Administrative Office representatives in facilitating the needs of the contractually required Community Relations Advisory Board

Drive on company business and/or transport residents as required

Investigate and respond to disciplinary matters concerning residents and staff

Participate in professional enhancement training and activities, to include 40 hours of annual training as mandated by BOP/ACA/VOACC, and keep certification in CPR/First Aid

Keep senior management informed with detailed and accurate reports or presentations

Assist Senior Program Director with the budget process when needed

Work with Senior program Director to expand Community Corrections business opportunities along with expanding Veterans and Residential Services

Assist other Program Leaders within the organization, building and maintaining Community based Advisory Board

Perform other duties as assigned. In the absence of the Senior Program Director, candidate will coordinate daily operations to meet contractual obligations

To have a strategic mindset and the ability to lead and train their subordinates. Have multitask with ease, problem‑solve effectively, and communicate both written and verbally

Effects On End Results

To meet program audit compliance goals and objectives

To maintain and improve client services and safety requirements

To maintain compliance with funding source requirements

To operate effectively within the established budget guidelines

To maintain 24‑hour supervisory coverage of the facility and its residents

To maintain a well‑trained staff and program compliance

To maintain a positive and foster good relation with community partners

Qualifications REQUIREMENTS:

Master's Degree in Criminal Justice or a related field and five years of transferable experience, preferably in the criminal justice field, or a Bachelor’s Degree in a related field and five to seven years of transferable experience, preferably in the criminal justice field or social science field

Requires a demonstrated ability in program development and managing residents in 24/7 facility setting and personnel management

Comprehensive knowledge of Community Correction, American Correctional Association (ACA) standards, Prison Rape Elimination Acts (PREA) guidelines

Detailed knowledge of Corrections, Probation, Pretrial Services, Residential Re‑entry accepted practices and disciplinary hearing procedures

A reasonable combination of the following skills, experience, and abilities: Formulating budget, developing staffing plan, managing 24/7 personnel, property, risk management, resource development, and public relations

Valid Driver’s License in accordance with the Motor Vehicle Record (MVR) Guidelines as established by the company

Medical clearance for Tuberculosis and annually thereafter

Acceptable Bureau of Prisons background, OIG Exclusion check

CPR/First Aid Certification must be acquired and maintained once employed

Excellent written and verbal communication skills

Ability to work in a fast healthcare environment

Experience with Microsoft Suite (PowerPoint, Excel, Word etc.)

Bilingual in any language a plus

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