Director for Infrastructure & Security
The Christian and Missionary Alliance, Reynoldsburg, OH, United States
Careers at The Christian and Missionary Alliance National Office
Current employment opportunities at the National Office are posted here as they become available.
The Christian and Missionary Alliance (C&MA) is seeking an experienced Director for Infrastructure & Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands‑on technical leadership for the C&MA’s on‑premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international. In the performance of these duties, this position will support the overall mission of the C&MA as described below.
Specific Duties Infrastructure Strategy & Architecture
Develop and execute the infrastructure strategy for the C&MA, evaluating on‑premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship
Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi‑Fi, and network segmentation across domestic and international locations
Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems
Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements
Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget
Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out‑of‑support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities
Cybersecurity Program
Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data
Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence
Develop and maintain incident response plans and lead the response to security incidents
Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management
Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security
Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services
Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders
Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted‑access contexts where a data breach carries physical safety implications
Operations & Service Reliability
Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms
Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post‑change verification
Manage patch management strategy and execution across server and network infrastructure
Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity
Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization
Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication
Disaster Recovery & Business Continuity
Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance
Develop and maintain business continuity plans that ensure the organization can sustain operations during extended outages or disruptions, with particular attention to international workers in sensitive contexts
Conduct regular DR testing and exercises, documenting results and driving continuous improvement
Ensure infrastructure resilience through redundancy, geographic distribution, and failover capabilities appropriate to organizational scale and risk profile
Manage the hardware asset lifecycle from procurement through disposition, including inventory tracking, refresh planning, and responsible disposal
Oversee endpoint management strategy and platform administration (e.g., Microsoft Intune), including device compliance policies, software deployment, and mobile device management
Coordinate with IT Services on endpoint security baselines, ensuring devices meet organizational standards before and during deployment
Maintain physical security of IT infrastructure, including server room access controls, environmental monitoring, and UPS/power management
Administer cloud infrastructure services, including Microsoft 365, Azure, and AWS environments
Develop and maintain the cloud migration roadmap, making recommendations based on sound business cases, security requirements, and organizational readiness
Manage cloud identity, tenant configuration, and service administration
Optimize cloud resource utilization and costs, ensuring responsible stewardship of cloud investments
International IT Infrastructure
Oversee infrastructure and security operations for international locations and international workers, ensuring consistent standards and appropriate support
Coordinate with Alliance Missions through formal IT engagement channels on international infrastructure needs, projects, and support requirements
Address unique international infrastructure challenges including connectivity in restricted regions, data sovereignty requirements, and geopolitical considerations
Documentation & Knowledge Management
Establish and maintain documentation standards for infrastructure systems, network configurations, security procedures, and operational runbooks
Lead the development of a centralized knowledge base for infrastructure and security documentation
Reduce single‑point‑of‑failure risk through cross‑training, knowledge sharing, and documented procedures
Lead and develop a team of systems administrators, providing mentorship, technical guidance, and performance management
Conduct regular one‑on‑ones, set clear goals, and provide meaningful career development opportunities
Foster a culture of collaboration, continuous improvement, and professional growth within the infrastructure and security team
Manage relationships with external infrastructure and security vendors and partners
Stakeholder Partnership & Collaboration
Support technology governance initiatives by providing infrastructure and security input for governance decisions and delivering on strategic infrastructure projects
Coordinate with IT Services on platform‑level configuration and support for end‑user‑facing technology platforms
Coordinate with Software Engineering on deployment pipelines, production environment management, and platform dependencies
Partner with the Director of Software Engineering to develop and mature deployment automation and DevOps practices as the organization’s technical maturity advances
Communicate infrastructure and security concepts effectively to non‑technical stakeholders
Budget & Financial Stewardship
Provide oversight and direction for infrastructure and security budgeting, including hardware lifecycle planning, cloud service costs, vendor contracts, and security investments
Contribute to overall IT budget planning through identification of infrastructure, security, CapEx, and operations resource need
The Christian and Missionary Alliance
(The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.
We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.
Through 2,000 churches in the United States and 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.
Because the C&MA is a Christ‑centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.
Requirements
Four‑year college degree in related field, or equivalent combination of experience and training
Requires 5+ years of progressive experience in IT infrastructure, systems administration, or related technical operations, including 2+ years in a leadership or management role
Demonstrated experience managing on‑premises, cloud, and/or hybrid infrastructure environments
Experience developing and executing cybersecurity programs, including vulnerability management, incident response, and security awareness
Experience managing vendor relationships for infrastructure services, hardware, and software
Experience supporting IT infrastructure across geographically distributed or international locations (preferred)
Strong proficiency in Windows and Linux server administration, virtualization platforms (Nutanix, or comparable), and network infrastructure (firewalls, switches, VPN, Wi‑Fi
Experience with cloud platforms (Azure, AWS, or comparable) and hybrid infrastructure models
Working knowledge of cybersecurity frameworks, vulnerability scanning, penetration testing, and security incident response
Experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, or comparable)
Experience with IT asset management practices, including hardware lifecycle planning and procurement
Familiarity with disaster recovery and business continuity planning methodologies
Ability to communicate technical infrastructure concepts and risk tradeoffs to both technical and non‑technical audiences
Salary range $100,000 to $115,000 per year
Life Insurance
403(b) retirement plan with a percentage of employer matching
Long‑Term disability
Paid time off (vacation/holidays/personal days)
Sick time (accrues, with additional extended illness bank for rollover hours)
Other paid leave (compassionate care, jury duty, parental, etc.)
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Current employment opportunities at the National Office are posted here as they become available.
The Christian and Missionary Alliance (C&MA) is seeking an experienced Director for Infrastructure & Security. This is a full-time position located in Reynoldsburg, Ohio. This position works under the direction of the AVP for IT and is responsible for providing hands‑on technical leadership for the C&MA’s on‑premises, cloud, and hybrid infrastructure environments, cybersecurity programs, and IT operations. This role is responsible for leading a team of systems administrators, ensuring the reliability, security, and scalability of the organization’s technology infrastructure — both domestic and international. In the performance of these duties, this position will support the overall mission of the C&MA as described below.
Specific Duties Infrastructure Strategy & Architecture
Develop and execute the infrastructure strategy for the C&MA, evaluating on‑premises, cloud, and hybrid approaches based on organizational needs, security posture, and financial stewardship
Design and maintain the organization’s network architecture, including firewalls, switches, VPN, Wi‑Fi, and network segmentation across domestic and international locations
Oversee server and storage infrastructure, including virtualization platforms (Dell VxRail, Nutanix), physical and virtual server environments, and storage systems
Lead capacity planning for computing, storage, and network resources, ensuring infrastructure scales to meet current and future organizational requirements
Evaluate emerging infrastructure technologies and make recommendations for adoption aligned with organizational strategy and budget
Identify, catalog, and prioritize infrastructure technical debt, including aging hardware, out‑of‑support systems, and legacy configurations; develop remediation plans in coordination with budget planning and strategic priorities
Cybersecurity Program
Build and mature the organization’s cybersecurity program, establishing policies, standards, and operational practices that protect organizational and constituent data
Conduct or coordinate vulnerability scanning and penetration testing on a regular cadence
Develop and maintain incident response plans and lead the response to security incidents
Implement and manage identity and access management controls, including MFA, conditional access policies, and privileged access management
Oversee M365 security hardening, including data loss prevention (DLP), endpoint protection, and email security
Coordinate cybersecurity training and phishing awareness initiatives in partnership with IT Services
Monitor the threat landscape and communicate risk posture to IT leadership and organizational stakeholders
Support organizational compliance and data privacy obligations, including donor data privacy, PCI compliance for donation processing, and the heightened data handling requirements for international workers in sensitive and restricted‑access contexts where a data breach carries physical safety implications
Operations & Service Reliability
Ensure the reliability, availability, and performance of all infrastructure systems, including servers, networks, cloud services, and support platforms
Establish and enforce infrastructure change management processes, including change advisory review, maintenance windows, rollback plans, and post‑change verification
Manage patch management strategy and execution across server and network infrastructure
Oversee backup and recovery operations, ensuring regular testing and validation of backup integrity
Implement and monitor system performance metrics, proactively identifying and resolving issues before they impact the organization
Coordinate with IT Services on escalated infrastructure issues, ensuring timely resolution and clear communication
Disaster Recovery & Business Continuity
Develop, document, and maintain disaster recovery plans with defined RPO/RTO targets for critical systems, aligned with organizational risk tolerance
Develop and maintain business continuity plans that ensure the organization can sustain operations during extended outages or disruptions, with particular attention to international workers in sensitive contexts
Conduct regular DR testing and exercises, documenting results and driving continuous improvement
Ensure infrastructure resilience through redundancy, geographic distribution, and failover capabilities appropriate to organizational scale and risk profile
Manage the hardware asset lifecycle from procurement through disposition, including inventory tracking, refresh planning, and responsible disposal
Oversee endpoint management strategy and platform administration (e.g., Microsoft Intune), including device compliance policies, software deployment, and mobile device management
Coordinate with IT Services on endpoint security baselines, ensuring devices meet organizational standards before and during deployment
Maintain physical security of IT infrastructure, including server room access controls, environmental monitoring, and UPS/power management
Administer cloud infrastructure services, including Microsoft 365, Azure, and AWS environments
Develop and maintain the cloud migration roadmap, making recommendations based on sound business cases, security requirements, and organizational readiness
Manage cloud identity, tenant configuration, and service administration
Optimize cloud resource utilization and costs, ensuring responsible stewardship of cloud investments
International IT Infrastructure
Oversee infrastructure and security operations for international locations and international workers, ensuring consistent standards and appropriate support
Coordinate with Alliance Missions through formal IT engagement channels on international infrastructure needs, projects, and support requirements
Address unique international infrastructure challenges including connectivity in restricted regions, data sovereignty requirements, and geopolitical considerations
Documentation & Knowledge Management
Establish and maintain documentation standards for infrastructure systems, network configurations, security procedures, and operational runbooks
Lead the development of a centralized knowledge base for infrastructure and security documentation
Reduce single‑point‑of‑failure risk through cross‑training, knowledge sharing, and documented procedures
Lead and develop a team of systems administrators, providing mentorship, technical guidance, and performance management
Conduct regular one‑on‑ones, set clear goals, and provide meaningful career development opportunities
Foster a culture of collaboration, continuous improvement, and professional growth within the infrastructure and security team
Manage relationships with external infrastructure and security vendors and partners
Stakeholder Partnership & Collaboration
Support technology governance initiatives by providing infrastructure and security input for governance decisions and delivering on strategic infrastructure projects
Coordinate with IT Services on platform‑level configuration and support for end‑user‑facing technology platforms
Coordinate with Software Engineering on deployment pipelines, production environment management, and platform dependencies
Partner with the Director of Software Engineering to develop and mature deployment automation and DevOps practices as the organization’s technical maturity advances
Communicate infrastructure and security concepts effectively to non‑technical stakeholders
Budget & Financial Stewardship
Provide oversight and direction for infrastructure and security budgeting, including hardware lifecycle planning, cloud service costs, vendor contracts, and security investments
Contribute to overall IT budget planning through identification of infrastructure, security, CapEx, and operations resource need
The Christian and Missionary Alliance
(The Alliance, the C&MA) was birthed in 1887 from a vision of Pastor A. B. Simpson in New York City, who became heartbroken over the plight of the homeless, the immigrant, and the marginalized. Today, we share his passion to offer tangible help and lasting hope to the world’s neediest people.
We believe that from the beginning of time, God set in motion a loving plan for humanity that is carried out in each of us through the redemptive work of Jesus Christ. We believe the best way to see this plan fulfilled is by extending His love to those who have yet to experience it.
Through 2,000 churches in the United States and 700 workers in 70 countries, we pay forward the love of Jesus to suffering and overlooked people in our communities and throughout the world through a wide variety of developmental and compassionate care projects and initiatives.
Because the C&MA is a Christ‑centered global movement, we place a high value on employing a diverse, multicultural workforce to accomplish His Great Commission. Accordingly, we will be proactive throughout our hiring process to embrace and cultivate racial and ethnic diversity among our U.S. National Office staff.
Requirements
Four‑year college degree in related field, or equivalent combination of experience and training
Requires 5+ years of progressive experience in IT infrastructure, systems administration, or related technical operations, including 2+ years in a leadership or management role
Demonstrated experience managing on‑premises, cloud, and/or hybrid infrastructure environments
Experience developing and executing cybersecurity programs, including vulnerability management, incident response, and security awareness
Experience managing vendor relationships for infrastructure services, hardware, and software
Experience supporting IT infrastructure across geographically distributed or international locations (preferred)
Strong proficiency in Windows and Linux server administration, virtualization platforms (Nutanix, or comparable), and network infrastructure (firewalls, switches, VPN, Wi‑Fi
Experience with cloud platforms (Azure, AWS, or comparable) and hybrid infrastructure models
Working knowledge of cybersecurity frameworks, vulnerability scanning, penetration testing, and security incident response
Experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, or comparable)
Experience with IT asset management practices, including hardware lifecycle planning and procurement
Familiarity with disaster recovery and business continuity planning methodologies
Ability to communicate technical infrastructure concepts and risk tradeoffs to both technical and non‑technical audiences
Salary range $100,000 to $115,000 per year
Life Insurance
403(b) retirement plan with a percentage of employer matching
Long‑Term disability
Paid time off (vacation/holidays/personal days)
Sick time (accrues, with additional extended illness bank for rollover hours)
Other paid leave (compassionate care, jury duty, parental, etc.)
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