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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,541,561,581,588],{"_435":434,"_439":522,"_470":471,"_462":523,"_248":524,"_446":525,"_433":434,"_113":526,"_437":199,"_438":199,"_472":471,"_448":199,"_449":527,"_431":533,"_473":534,"_436":129,"_487":535,"_478":536,"_489":526,"_490":537,"_492":538,"_494":539,"_496":540},["D",1773601200000],"EmergencyMD","Overview

Four Rivers Aviation FBO Customer Service Representative

— AMS, LLC\nJob title:

Customer Service Representative\nLocation:

Barkley Regional Airport, Paducah, Kentucky 42086\nTerms:

Permanent full time with benefits\nPay Scale:

$13.50 starting\nRequirements:

Must be able to work all days and all shifts. Travel to company training facility in Tupelo, Mississippi may be required on initial start-up.

About us

Airport Management Solutions is an FBO management and consulting company. AMS and its affiliate companies have locations in Tennessee, North Carolina, Ohio, Kentucky, Missouri, and Mississippi. AMS manages Fixed Base Operations to include fueling and hangaring general aviation and military aircraft and provides ground services for Part 91 and 135 operations. AMS has handled Air Force One on several occasions as well.

About the role

The CSR at Barkley Regional Airport will report to the FBO Manager. This position will be responsible for running transactions, inputting data, providing pilots and crew with amenities, and other responsibilities delegated by the FBO Manager at the Four Rivers Aviation FBO. Training will be provided at company location in Tupelo Mississippi and/or at the Four Rivers Aviation FBO.

Responsibilities

Make coffee daily on multiple occasions, and provide any others services as needed\nProvide customers with rental cars, crew, cars, hotel/restaurant recommendations\nAnswer telephones and radio calls\nMaintain the cleanliness of the FBO\nRun transactions in the Avfuel hub and possibly QuickBooks\nOther responsibilities given by FBO Manager

Candidate requirements

Positive attitude at all times with a willingness to serve others\nMust pass pre-employment and random drug screening\nValid State Driver's License with good driving record\nGood mechanical aptitude a plus\nPilot License or any other Aviation or Business background a plus

Contact us to apply\nAll interested parties are encouraged to submit a resume and contact information to Noah Harmon, General FBO Manager at noah.harmon@airlinems.com

#J-18808-Ljbffr\n","Overview

Four Rivers Aviation FBO Customer Service Representative

— AMS, LLC\nJob title:

Customer Service Representative\n...","Customer Service Representative",[528],{"_458":459,"_454":529,"_452":530,"_456":531,"_460":532},"Paducah","Paducah, KY, United States, 42001","KY","42001",["B","2894774116"],"Work at EmergencyMD","7 days ago","/jobs/2894774116-customer-service-representative","Paducah, KY, United States","/jobs?keyword=EmergencyMD","/jobs?location=Paducah%2C+KY%2C+United+States","/jobs?keyword=Customer+Service+Representative",{"_435":434,"_439":542,"_470":471,"_462":543,"_248":544,"_446":545,"_433":434,"_113":546,"_437":199,"_438":199,"_472":471,"_448":199,"_449":547,"_431":553,"_473":554,"_436":129,"_487":555,"_478":556,"_489":546,"_490":557,"_492":558,"_494":559,"_496":560},["D",1773172800000],"Eagle Aviation","LINE SERVICES Customer Service Representative\nAbout Eagle Aviation\nEagle Aviation is a premier 24-hour/7 days per week Fixed-Base Operator (FBO) in Columbia, South Carolina, with a rich history of over 55 years in the aviation industry. We specialize in 24-hour/7 days per week line service, maintenance, avionics, aircraft completions, aircraft sales and support services, consistently delivering high-quality solutions tailored to our clients' needs. Our team is driven by a passion for aviation and a dedication to providing exceptional service. Become part of our team and help us continue our legacy of setting new standards in quality and service in the aviation industry.

Job Description\nEagle Aviation is seeking a full-time

Customer Service Representative

to support front desk operations at our KCAE location. The CSR plays a critical role in delivering friendly, efficient, and professional service to pilots, passengers, and flight crews. Responsibilities include coordinating logistics, processing transactions, and communicating with incoming aircraft. This front-line position is ideal for personable, dependable individuals who thrive in a customer-facing role. No aviation experience required—we will train the right candidate.

Key Responsibilites

Greet and assist pilots, passengers, and flight departments

Make car rental, hotel, and ground transportation arrangements

Coordinate and place in-flight catering orders

Communicate via radio with incoming aircraft

Take and manage fuel orders

Process invoices and handle credit card transactions

Maintain a professional and welcoming front desk environment

Job Requirements

Strong interpersonal and communication skills

Friendly, professional demeanor with a customer-first mindset

Ability to multitask, stay organized, and manage time effectively

Must be available to work weekends

No aviation experience necessary—training will be provided

Compliance

Must be at least 18 years old

Must be able to pass drug screening and TSA background screening

Must have a valid Driver’s License with reliable transportation

Benefits Overview\nEagle Aviation offers a comprehensive benefits package that includes significant employer contributions toward medical, vision, and basic life insurance coverage for eligible employees. Voluntary options such as dental, short-term and long-term disability, additional life insurance, and flexible spending accounts (with available employer contribution) are also available. Employees can take advantage of a 401(K) plan with employer matching and a generous PTO program.

Compensation\nCompetitive hourly wage with paid overtime

Nothing in this job description restricts managements rights to assign or reassign duties or responsibilities to this job at any time.

#J-18808-Ljbffr\n","LINE SERVICES Customer Service Representative\nAbout Eagle Aviation\nEagle Aviation is a premier 24-hour/7 days per week Fixed-Base Operator (FBO) in...","Customer Service Representative (CAE)",[548],{"_458":459,"_454":549,"_452":550,"_456":551,"_460":552},"Columbia","Columbia, SC, United States, 29228","SC","29228",["B","2842803803"],"Work at Eagle Aviation","12 days ago","/jobs/2842803803-customer-service-representative-cae","Columbia, SC, United States","/jobs?keyword=Eagle+Aviation","/jobs?location=Columbia%2C+SC%2C+United+States","/jobs?keyword=Customer+Service+Representative+%28CAE%29",{"_435":434,"_439":562,"_470":471,"_462":563,"_248":564,"_446":565,"_433":434,"_113":566,"_437":199,"_438":199,"_472":471,"_448":199,"_449":567,"_431":573,"_473":574,"_436":129,"_487":575,"_478":576,"_489":566,"_490":577,"_492":578,"_494":579,"_496":580},["D",1773529200000],"Modern Aviation","Representative, Customer Service

Fort Worth, TX 76106\nOverview

Salary Range: $19.00 - $21.00 Hourly\nPosition Type: Full Time\nDescription

Customer Service Representative\nPrimary Purpose of the Position: Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing excellent service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.\nEssential Functions\nDeliver proactive, personalized service to Private and Corporate Aviation clientele.\nArrange services including hotel, catering, and ground transportation.\nCoordinate aircraft services, such as fuel and hangar storage.\nInput trip data into scheduling software as well as updating customer information in database, as necessary.\nEffectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.\nEducate customers on available services, promotions, and programs.\nProcess customer invoices.\nAnswer customer questions and resolve issues, as necessary.\nAssists passengers and flight crews with our professional service: always offering additional services and exceeding customer expectations.\nBuild and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.\nMaintain lobby appearance and keep snack and beverages stocked.\nFlight tracking via online databases to ensure timely services.\nPerform other duties that may be assigned, as necessary\nQualifications

Minimum Qualifications\nMust be at least 21 years of age.\nMust have open work availability as schedules vary, including weekends and holidays.\nValid driver's license.\nStrong verbal and written communication skills.\nIntermediate knowledge of all Microsoft Office products.\nAbility to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.\nNegotiation and sales skills.\nReliable multitasking skills.\nPreferred Qualifications:\nPrevious customer service experience preferred.\nBasic knowledge of various aircraft types and servicing a plus.\nThe Company: Modern Aviation (the \"Company\") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (\"FBO\") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.\nCompany Benefits: Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match\nOther Available Benefits: Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k\nReports to: Customer Service Manager\nSupervisory Responsibility: This job has no supervisory responsibilities.\nFLSA Status: This position is nonexempt.\nWork Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.\nTravel: This position requires no travel.\nPhysical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.\nEEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nOther Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

","Representative, Customer Service

Fort Worth, TX 76106\nOverview

Salary Range: $19.00 - $21.00 Hourly\nPosition Type: Full Time\nDesc...","Representative, Customer Service",[568],{"_458":459,"_454":569,"_452":570,"_456":571,"_460":572},"Fort Worth","Fort Worth, TX, United States, 76102","TX","76102",["B","2883638627"],"Work at Modern Aviation","8 days ago","/jobs/2883638627-representative-customer-service","Fort Worth, TX, United States","/jobs?keyword=Modern+Aviation","/jobs?location=Fort+Worth%2C+TX%2C+United+States","/jobs?keyword=Representative%2C+Customer+Service",{"_435":434,"_439":582,"_470":471,"_462":563,"_248":583,"_446":565,"_433":434,"_113":566,"_437":199,"_438":199,"_472":471,"_448":199,"_449":584,"_431":586,"_473":574,"_436":129,"_487":535,"_478":587,"_489":566,"_490":577,"_492":578,"_494":579,"_496":580},["D",1773594000000],"Representative, Customer Service

Fort Worth, TX 76106\nOverview

Salary Range: $19.00 - $21.00 Hourly\nPosition Type: Full Time\nDescription

Customer Service Representative\nPrimary Purpose of the Position: Modern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing excellent service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.\nEssential Functions\nDeliver proactive, personalized service to Private and Corporate Aviation clientele.\nArrange services including hotel, catering, and ground transportation.\nCoordinate aircraft services, such as fuel and hangar storage.\nInput trip data into scheduling software as well as updating customer information in database, as necessary.\nEffectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.\nEducate customers on available services, promotions, and programs.\nProcess customer invoices.\nAnswer customer questions and resolve issues, as necessary.\nAssists passengers and flight crews with our professional service: always offering additional services and exceeding customer expectations.\nBuild and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.\nMaintain lobby appearance and keep snack and beverages stocked.\nFlight tracking via online databases to ensure timely services.\nPerform other duties that may be assigned, as necessary\nQualifications

Minimum Qualifications\nMust be at least 21 years of age.\nMust have open work availability as schedules vary, including weekends and holidays.\nValid driver's license.\nStrong verbal and written communication skills.\nIntermediate knowledge of all Microsoft Office products.\nAbility to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.\nNegotiation and sales skills.\nReliable multitasking skills.\nPreferred Qualifications:\nPrevious customer service experience preferred.\nBasic knowledge of various aircraft types and servicing a plus.\nThe Company: Modern Aviation (the \"Company\") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (\"FBO\") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.\nCompany Benefits: Employee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match\nOther Available Benefits: Buy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k\nReports to: Customer Service Manager\nSupervisory Responsibility: This job has no supervisory responsibilities.\nFLSA Status: This position is nonexempt.\nWork Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.\nTravel: This position requires no travel.\nPhysical Requirements: Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.\nEEO Statement: The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.\nOther Duties: Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.\n",[585],{"_458":459,"_454":569,"_452":570,"_456":571,"_460":572},["B","2894899506"],"/jobs/2894899506-representative-customer-service",{"_435":434,"_439":589,"_470":471,"_462":563,"_248":590,"_446":591,"_433":434,"_113":592,"_437":199,"_438":199,"_472":471,"_448":199,"_449":593,"_431":595,"_473":574,"_436":129,"_487":596,"_478":597,"_489":592,"_490":577,"_492":578,"_494":579,"_496":598},["D",1773248400000],"Customer Service Representative\nPrimary Purpose of the Position\nModern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Customer Service Representative, the candidate must represent the Modern Aviation brand by providing excellent service to each person who enters the facility. This individual must take pride in offering the best in service, providing all services with the highest of standards, and always with a smile. The Customer Service Representative manages all customer requests without showing signs of stress or frustration, even under the most demanding of situations.

Essential Functions

Deliver proactive, personalized service to Private and Corporate Aviation clientele.

Arrange services including hotel, catering, and ground transportation.

Coordinate aircraft services, such as fuel and hangar storage.

Input trip data into scheduling software as well as updating customer information in database, as necessary.

Effectively communicate via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.

Educate customers on available services, promotions, and programs.

Process customer invoices.

Answer customer questions and resolve issues, as necessary.

Assist passengers and flight crews with our professional service: always offering additional services and exceeding customer expectations.

Build and establish customer relationships with local service providers such as hotels, rental car companies, restaurants, etc.

Maintain lobby appearance and keep snack and beverages stocked.

Flight tracking via online databases to ensure timely services.

Perform other duties that may be assigned, as necessary.

Minimum Qualifications

Must be at least 21 years of age.

Must have open work availability as schedules vary, including weekends and holidays.

Valid driver's license.

Strong verbal and written communication skills.

Intermediate knowledge of all Microsoft Office products.

Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.

Negotiation and sales skills.

Reliable multitasking skills.

Preferred Qualifications

Previous customer service experience preferred.

Basic knowledge of various aircraft types and servicing a plus.

Please click on the link below and complete the assessment. Completion is required before an interview can be scheduled.

https://assessment.predictiveindex.com/bo/804D/CustomerServiceRepresentative_Jul2025_231050

The Company\nModern Aviation (the \"Company\") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator (\"FBO\") sector. The Company has been rapidly growing through bolt‑on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.

Company Benefits\nEmployee Medical Insurance, Basic Life Insurance, Short-Term Disability, Long-Term Disability, Vacation and Sick Time, Paid Holidays, HSA Account Funding, 401k Match

Other Available Benefits\nBuy-up Medical Insurance, Dental, Vision, Optional Life Insurance, Flexible Spending Accounts, Health Savings Account, 401k

Reports to : Customer Service Manager

Supervisory Responsibility : This job has no supervisory responsibilities.

FLSA Status : This position is nonexempt.

Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers. This position requires various tasks performed in all types of weather conditions.

Travel : This position requires no travel.

Physical Requirements : Physically able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. While performing the duties of this job, the employee may be exposed to moving mechanical parts. The employee may be exposed to wet and/or humid conditions including extreme heat and cold. The noise level in the work environment is occasionally loud. May be required to work nights, weekends, and holidays.

EEO Statement : The Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics or any other status protected under applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Other Duties : Please note this job description is not designed to cover all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

#J-18808-Ljbffr\n","Customer Service Representative\nPrimary Purpose of the Position\nModern Aviation is a Fixed Base Operator (FBO) that services private jets. As a Cus...","Representative, Customer Service (FTW FT)",[594],{"_458":459,"_454":569,"_452":570,"_456":571,"_460":572},["B","2851789679"],"11 days ago","/jobs/2851789679-representative-customer-service-ftw-ft","/jobs?keyword=Representative%2C+Customer+Service+%28FTW+FT%29","actionData","errors"]