Dutch / Flemish Speaking Customer Support - (Remote) in Greece

Mercier Consultancy MD is thrilled to announce an opening for a Dutch/Flemish Speaking Customer Support Representative, offering a remote work opportunity based in Greece. This position is perfect for customer service professionals eager to provide top-notch support to our Dutch and Flemish-speaking clients while enjoying the beautiful surroundings of Greece.

Key Responsibilities

Deliver exceptional customer support to Dutch and Flemish-speaking clients via phone, email, and live chat

Address inquiries related to products, services, and company policies with accuracy and efficiency

Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction

Document customer interactions thoroughly in our CRM system for enhanced service quality

Collaborate with various teams to provide comprehensive solutions to customer needs

Stay updated on product knowledge and industry trends to effectively assist customers

Requirements

Fluency in Dutch/Flemish (both written and spoken) is essential; knowledge of English is a plus

Previous experience in customer service or support roles is highly desirable

Excellent communication skills and a customer-oriented mindset

Strong problem-solving skills and a proactive approach to inquiries

Familiarity with customer service software and CRM systems is a plus

Able to work independently in a remote environment while contributing to team success

A genuine passion for helping customers and providing high-quality support

Benefits

Competitive Monthly Salary

2 Extra Salaries Per Year

Fully Paid Relocation Package

Fully Paid Training

Health Insurance

And Much More..

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