Community Engagement Manager, Northern & Mid-East Michigan
Merit Network, Ann Arbor, MI, United States
Merit Network, a nonprofit leader providing advanced networking, cyber security, and connectivity to Michigan's research, education, and public service communities, is looking for a Community Engagement Manager to support our members across the Northern and Mid-East regions of Michigan. This role is perfect for someone who enjoys building relationships, engaging communities, and helping organizations connect to the technology and services that support their missions.
To learn more about Merit Network, Inc., visit https://www.merit.edu/
Note: This is a fully remote position with a primary focus on serving the Northern and Mid-East regions of Michigan. The individual who fills this position should live within the assigned region or the Upper Peninsula. Regular travel within this region will be required.
Have questions about the role or want to learn more before applying?
Join our informal, open-forum Zoom sessions to connect with the hiring team! Drop in at any time during the hour and stay as long as you'd like – whether you have specific questions or just want to listen in.
Thursday, March 19 | 12:00 PM - 12:50 PM EST |Click Here to Join the Meeting
Responsibilities
Serve as the primary point of contact for members and prospective members across your region
Build strong relationships with community leaders, educators, and public service organizations
Identify opportunities to expand adoption of Merit's networking and cybersecurity services
Represent Merit at regional meetings, conferences, and community events
Collaborate with internal teams to ensure members receive the best possible solutions and support
Qualifications
Bachelor's degree, preferably in business administration, with an emphasis on customer service and information technology or related field or equivalent combination of education, certification and experience
At least six (6) years of experience in account management, customer service, out-bound sales or equivalent consulting experience
Experience leading technical projects and/or technical consulting
Business development experience including writing, preparing, and responding to proposals, developing and leading community meetings, writing plans, and creating a collaborative engagement process
Expertise in taking a consultative approach to aligning technology needs with solutions in municipal, non-profit or educational markets
Experience presenting information (can be of a technical nature) to both large and small groups
Demonstrated experience with negotiation and communication
Independently establish priorities and consistently meet prescribed deadlines
Strong attention to detail and timely customer responsiveness
Please Note: To apply for this position, you must also apply at https://careers.umich.edu/job_detail/274746/community-engagement-manager-northern-mid-east-regions
#J-18808-Ljbffr
To learn more about Merit Network, Inc., visit https://www.merit.edu/
Note: This is a fully remote position with a primary focus on serving the Northern and Mid-East regions of Michigan. The individual who fills this position should live within the assigned region or the Upper Peninsula. Regular travel within this region will be required.
Have questions about the role or want to learn more before applying?
Join our informal, open-forum Zoom sessions to connect with the hiring team! Drop in at any time during the hour and stay as long as you'd like – whether you have specific questions or just want to listen in.
Thursday, March 19 | 12:00 PM - 12:50 PM EST |Click Here to Join the Meeting
Responsibilities
Serve as the primary point of contact for members and prospective members across your region
Build strong relationships with community leaders, educators, and public service organizations
Identify opportunities to expand adoption of Merit's networking and cybersecurity services
Represent Merit at regional meetings, conferences, and community events
Collaborate with internal teams to ensure members receive the best possible solutions and support
Qualifications
Bachelor's degree, preferably in business administration, with an emphasis on customer service and information technology or related field or equivalent combination of education, certification and experience
At least six (6) years of experience in account management, customer service, out-bound sales or equivalent consulting experience
Experience leading technical projects and/or technical consulting
Business development experience including writing, preparing, and responding to proposals, developing and leading community meetings, writing plans, and creating a collaborative engagement process
Expertise in taking a consultative approach to aligning technology needs with solutions in municipal, non-profit or educational markets
Experience presenting information (can be of a technical nature) to both large and small groups
Demonstrated experience with negotiation and communication
Independently establish priorities and consistently meet prescribed deadlines
Strong attention to detail and timely customer responsiveness
Please Note: To apply for this position, you must also apply at https://careers.umich.edu/job_detail/274746/community-engagement-manager-northern-mid-east-regions
#J-18808-Ljbffr