Manager, Digital Product Management (DLS)
Carrier, Florida, NY, United States
About Carrier
Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting‑edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life‑saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world‑class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About This Role Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high‑caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands‑on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long‑term vision.
Key Responsibilities What You Will Own:
End-to-end product backlog and delivery execution
Multi-quarter roadmap for Ductless digital solutions
Feature prioritization grounded in customer insight and business impact
Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
Roadmap & Execution Leadership:
Translate product strategy into well‑defined roadmaps and actionable backlogs
Write clear user stories and acceptance criteria
Partner closely with engineering and design to deliver high‑quality releases
Balance innovation with reliability and product quality
Strategic Contribution:
Contribute to 2–3-year digital vision for Ductless systems
Identify differentiation opportunities across connectivity, AI, and ecosystem integration
Use customer research, field insights, and data to inform roadmap direction
Influence hardware and platform decisions to support digital differentiation
Business & Outcome Accountability:
Define and track KPIs tied to adoption, engagement, quality, and commercial performance
Build business cases for major initiatives
Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
Technical & Ecosystem Alignment:
Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
Advocate for scalable, reusable platform capabilities
Cross-Functional Leadership:
Align hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
Drive launch readiness and post‑launch adoption
Operate with autonomy while maintaining strong stakeholder alignment
Required Qualifications
Bachelor’s degree
5+ years of product management experience in digital or connected products
1+ years of experience in IoT, connected devices, or cloud platforms
Preferred Qualifications
Demonstrated ownership of backlog and roadmap execution
Experience contributing to product strategy and long‑term planning
Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
Ability to influence cross‑functional stakeholders without direct authority
Strong analytical and business acumen
HVAC, ductless, or connected home experience preferred
Benefits Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days (up to 15), paid sick days (up to 5), paid personal leave (up to 5), paid holidays (up to 13), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty, military leave, purchased vacation
Disability: Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts: Health Savings Account, Healthcare Spending Account, Dependent Care Spending Account
Tuition Assistance
Pay Range The annual salary for this position is $120,000–$168,000. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Short‑term cash incentives are subject to plan requirements.
Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
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About This Role Carrier is transforming HVAC through connected systems, AI, and intelligent energy optimization. We are seeking a high‑caliber Product Manager to lead digital solutions for our Ductless portfolio. This role combines hands‑on execution with meaningful ownership of product direction. You will own the product backlog and roadmap execution — while actively contributing to product strategy, differentiation, and long‑term vision.
Key Responsibilities What You Will Own:
End-to-end product backlog and delivery execution
Multi-quarter roadmap for Ductless digital solutions
Feature prioritization grounded in customer insight and business impact
Measurable outcomes: adoption, connected penetration, reliability, and operational efficiency
Roadmap & Execution Leadership:
Translate product strategy into well‑defined roadmaps and actionable backlogs
Write clear user stories and acceptance criteria
Partner closely with engineering and design to deliver high‑quality releases
Balance innovation with reliability and product quality
Strategic Contribution:
Contribute to 2–3-year digital vision for Ductless systems
Identify differentiation opportunities across connectivity, AI, and ecosystem integration
Use customer research, field insights, and data to inform roadmap direction
Influence hardware and platform decisions to support digital differentiation
Business & Outcome Accountability:
Define and track KPIs tied to adoption, engagement, quality, and commercial performance
Build business cases for major initiatives
Partner with Finance and Commercial teams to ensure initiatives drive measurable impact
Technical & Ecosystem Alignment:
Engage in architecture discussions across firmware, IoT connectivity, APIs, and cloud platforms
Ensure seamless integration with Carrier’s Smart Home App and broader digital ecosystem
Advocate for scalable, reusable platform capabilities
Cross-Functional Leadership:
Align hardware, firmware, mobile, cloud, marketing, and sales teams around shared priorities
Drive launch readiness and post‑launch adoption
Operate with autonomy while maintaining strong stakeholder alignment
Required Qualifications
Bachelor’s degree
5+ years of product management experience in digital or connected products
1+ years of experience in IoT, connected devices, or cloud platforms
Preferred Qualifications
Demonstrated ownership of backlog and roadmap execution
Experience contributing to product strategy and long‑term planning
Strong technical fluency in IoT, APIs, cloud platforms, and mobile ecosystems
Ability to influence cross‑functional stakeholders without direct authority
Strong analytical and business acumen
HVAC, ductless, or connected home experience preferred
Benefits Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days (up to 15), paid sick days (up to 5), paid personal leave (up to 5), paid holidays (up to 13), birth and adoption leave, parental leave, family and medical leave, bereavement leave, jury duty, military leave, purchased vacation
Disability: Short‑term and long‑term disability
Life Insurance and Accidental Death and Dismemberment
Tax‑Advantaged Accounts: Health Savings Account, Healthcare Spending Account, Dependent Care Spending Account
Tuition Assistance
Pay Range The annual salary for this position is $120,000–$168,000. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Short‑term cash incentives are subject to plan requirements.
Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Job Applicant's Privacy Notice Click on this link to read the Job Applicant's Privacy Notice
#J-18808-Ljbffr