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Communications Specialist

Metro Water Recovery, Denver, CO, United States


Metro Water Recovery in Denver, CO

- a nationally recognized leader among clean water utilities, provides wastewater conveyance and treatment services for more than 2 million people in the Denver Metro area. At Metro, we help you be your best so we can do our best. You will join a team that offers stability, flexibility, and the opportunity to make a difference. We take pride in being part of an industry-leading team who serves the community by protecting the region’s health and environment.

Why It's a Great Opportunity The Communications Specialist plays a critical role in translating strategic priorities, technical information, and organizational initiatives into clear, engaging, and accessible messaging primarily for internal audiences, while also supporting external communications when needed. It is an opportunity to work at the intersection of strategy and creativity—contributing to impactful communications across digital platforms, print materials, and organizational initiatives. The position provides hands‑on experience managing multiple communication channels, collaborating with subject matter experts, and supporting leadership messaging in a dynamic environment. For individuals who enjoy storytelling, design, and strategic communication within a mission‑driven organization, this role offers the ability to directly influence how information is shared and understood across the agency and community.

Why It's a Great Department This position is part of the Organization Communications (Comms) division within the Strategy and Communications department. Our department is known for its collaborative, innovative, and people‑centered culture. We value curiosity, problem solving, creativity, and having fun while doing meaningful work.

How To Be Successful In The Role Success in this role requires strong collaboration, attention to detail, and the ability to translate complex information into clear and compelling communication. Building effective relationships with subject matter experts and stakeholders is essential to ensure accuracy and alignment with organizational priorities.

Key Elements Of Success Include

Proactively managing deadlines and maintaining consistency across multiple communication platforms.

Exercising strong editorial management by reviewing, refining, and ensuring clarity, tone consistency, accuracy, and alignment of content before publication.

Building strong relationships with sponsors, stakeholders, and leaders to support alignment, decision‑making, and communication planning.

Taking initiative to understand strategic goals and audience needs to strengthen messaging and enhance overall impact.

Staying adaptable to shifting priorities, embracing feedback, and continuously improving writing, design, and digital communication skills.

Your Future in This Role In this role, you will help shape Metro’s long‑term approach to internal communications. Beyond delivering important projects, you will contribute to building a support system that enables more people across the organization to confidently take on their work. The position provides opportunities to deepen skills in digital content management, editorial oversight, and strategic communication alignment. You will work closely with leaders and teams across Metro, build trusted partnerships, and play a key role in strengthening organizational capability.

Examples of Duties

Responsible for designing clear messages for both internal and external customers regarding the Strategic Plan and other programs.

Contribute to Metro’s internal and external websites, social media channels, and future communication platforms to ensure consistent, updated information and visuals throughout.

Consult with subject matter experts to ensure accurate information is communicated appropriately for the intended audience. Review materials and recommend revisions or changes in scope, format, or content of material.

Work with internal stakeholders to develop clear communications and communication strategies to ensure on‑target messaging.

Creates graphic‑dominated documents and presentations for a variety of audiences, writing or editing articles for Metro’s intranet/SharePoint site and various external publications to post updated information.

Develops layout and production design of Metro displays, logos, signage, brochures, posters and other publications. Produces newsletters, brochures, and other printed materials.

Performs other duties as assigned.

Qualifications Knowledge/Skills/Abilities

Knowledge Of

Grammar, punctuation, and composition

Microsoft applications, social media platforms, SharePoint, and graphic design

Marketing practices, processes and procedures

External and internal communications

Skilled at

Writing and editing clear communications

Synthesizing complex information

Building relationships with stakeholders

Prioritizing work in a fast‑paced environment

Working with SharePoint or other web design programs

Ability to

Understand and summarize complex information

Review materials and ensure details are accurate

Work with a diverse audience

Multi‑task and meet strict deadlines

Manage editorial calendars and communication schedules

Establish and maintain effective working relationships

Education

Bachelor's degree in a discipline related to writing or communication. A combination of education and relevant experience may be considered in lieu of a degree.

Working Conditions Typical Work Environment: Working on a variety of floor surfaces including tile, carpet, sidewalks; Work in parking lots; Uneven surfaces; Slippery surfaces; Wet surfaces; Lighting conditions including natural light, fluorescent, head lamps, incandescent, and overhead lighting; Inside and outside environments; Vibration due to vehicle driving.

Body Position Demands Reaching in front; Standing; Walking; Balancing; Object handling; Typing; Simple hand grasping; Driving a vehicle; Sitting; Climbing stairs; Stooping; Kneeling; Crouching; Fine hand coordination; Firm hand grasping.

Physical Demands Max Weight Lifted: 40 lbs. Max Weight Carried: 20 lbs. Max Force Pushed: 3 lbs. Max Force Pulled: 3 lbs.

Sensory Requirements Wide field of view; Perception – spatial; Olfactory (smelling); Vision – near; far, depth perception; Color discrimination; Perception – form; Feeling without seeing; Speaking; Hearing.

Metro Water Recovery is an

Equal Opportunity Employer .

Employee Benefits

Medical

Dental

Vision

Life Insurance

Accidental Death & Dismemberment Insurance

Retirement

Leave Time (Vacation, Sick Leave, Personal Leave, & Holiday)

Additional Voluntary Benefits

Read more about our organization.

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