Strategy & Planning Lead
Docusign, San Francisco, CA, United States
Company Overview
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data trapped inside documents, integrating them with business systems of record. Through the Intelligent Agreement Management platform, companies can create, complete, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).
What you’ll do As the Strategy & Planning Lead, you will drive the strategy, structure, and delivery of enterprise‑wide company initiatives. This role connects strategy with execution; building clarity across teams, shaping decisions, and ensuring large AOP & functional programs move from idea to impact. It is a high‑partnership role that connects business, technology, data, and leaders to align efforts and deliver measurable impact.
Responsibilities
Translate the company’s initiatives into a clear roadmap with defined priorities, timelines, and success metrics
Partner with functional, product, and data leaders to identify and advance the highest‑value scope, use cases, and initiatives
Keep the roadmap adaptive and responsive to changing business priorities and developments
Build and maintain the core operating model for large‑scale programs: intake, prioritization, review, approval, and execution tracking
Lead cross‑functional coordination with application engineering, application product management, and global data & analytics teams
Simplify complex processes, reduce friction, and create visibility through structured documentation and dashboards
Communicate progress and decisions openly through updates, forums, and scorecards that build trust and shared understanding
Bring clarity and consistency to goals, risks, and results communicated across the enterprise
Turn strategy into action through disciplined planning, milestone tracking, and continuous follow‑through
Tackle roadblocks with agility and resourcefulness, partnering across teams to solve problems quickly
Manage complex programs where ownership is distributed and influence is built through credibility and collaboration
Shape adoption strategies that focus on real usage and impact, not just deployment
Encourage experimentation while maintaining control and compliance
Help leaders and teams adjust to new workflows and AI‑integrated ways of working
Job Designation Hybrid: Employee divides time between in‑office and remote work. Minimum 2 days per week in‑office.
What you bring Basic Qualifications
12+ years in program management, business operations, or strategy roles within technology or data‑focused organizations
Proven ability to deliver complex, cross‑functional initiatives with limited direct authority
Experience in AI, analytics, or digital transformation, with strong understanding of governance and risk
Comfortable challenging the status quo, connecting dots across functions, and thinking beyond traditional org boundaries
Preferred Qualifications
Strong communication and storytelling skills
Hands‑on operator with the judgment to know when to plan, when to adapt, and when to act
Ability to simplify the complex and build alignment fast
Experience in strategy, planning and operations work
Understands financial and business metrics
Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.
California: $157,500.00 – $254,350.00 base salary.
This role is also eligible for the following:
Bonus: Sales personnel are eligible for variable incentive pay dependent on pre‑established goals. Non‑sales roles are eligible for a company bonus plan calculated as a percentage of eligible wages and dependent on company performance.
Stock: Eligible to receive Restricted Stock Units (RSUs).
Benefits
Paid Time Off: earned time off and paid company holidays based on region
Paid Parental Leave: up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution plans from day one of employment
Retirement Plans: select retirement and pension programs with potential employer contributions
Learning and Development: coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need an accommodation, contact accommodations@docusign.com.
Equal Opportunity Employer Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Applicant & Candidate Privacy Notice All applicant information is handled in accordance with privacy regulations.
Eligibility by State This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
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What you’ll do As the Strategy & Planning Lead, you will drive the strategy, structure, and delivery of enterprise‑wide company initiatives. This role connects strategy with execution; building clarity across teams, shaping decisions, and ensuring large AOP & functional programs move from idea to impact. It is a high‑partnership role that connects business, technology, data, and leaders to align efforts and deliver measurable impact.
Responsibilities
Translate the company’s initiatives into a clear roadmap with defined priorities, timelines, and success metrics
Partner with functional, product, and data leaders to identify and advance the highest‑value scope, use cases, and initiatives
Keep the roadmap adaptive and responsive to changing business priorities and developments
Build and maintain the core operating model for large‑scale programs: intake, prioritization, review, approval, and execution tracking
Lead cross‑functional coordination with application engineering, application product management, and global data & analytics teams
Simplify complex processes, reduce friction, and create visibility through structured documentation and dashboards
Communicate progress and decisions openly through updates, forums, and scorecards that build trust and shared understanding
Bring clarity and consistency to goals, risks, and results communicated across the enterprise
Turn strategy into action through disciplined planning, milestone tracking, and continuous follow‑through
Tackle roadblocks with agility and resourcefulness, partnering across teams to solve problems quickly
Manage complex programs where ownership is distributed and influence is built through credibility and collaboration
Shape adoption strategies that focus on real usage and impact, not just deployment
Encourage experimentation while maintaining control and compliance
Help leaders and teams adjust to new workflows and AI‑integrated ways of working
Job Designation Hybrid: Employee divides time between in‑office and remote work. Minimum 2 days per week in‑office.
What you bring Basic Qualifications
12+ years in program management, business operations, or strategy roles within technology or data‑focused organizations
Proven ability to deliver complex, cross‑functional initiatives with limited direct authority
Experience in AI, analytics, or digital transformation, with strong understanding of governance and risk
Comfortable challenging the status quo, connecting dots across functions, and thinking beyond traditional org boundaries
Preferred Qualifications
Strong communication and storytelling skills
Hands‑on operator with the judgment to know when to plan, when to adapt, and when to act
Ability to simplify the complex and build alignment fast
Experience in strategy, planning and operations work
Understands financial and business metrics
Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.
California: $157,500.00 – $254,350.00 base salary.
This role is also eligible for the following:
Bonus: Sales personnel are eligible for variable incentive pay dependent on pre‑established goals. Non‑sales roles are eligible for a company bonus plan calculated as a percentage of eligible wages and dependent on company performance.
Stock: Eligible to receive Restricted Stock Units (RSUs).
Benefits
Paid Time Off: earned time off and paid company holidays based on region
Paid Parental Leave: up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution plans from day one of employment
Retirement Plans: select retirement and pension programs with potential employer contributions
Learning and Development: coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life‑changing events
Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need an accommodation, contact accommodations@docusign.com.
Equal Opportunity Employer Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can‑do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
Applicant & Candidate Privacy Notice All applicant information is handled in accordance with privacy regulations.
Eligibility by State This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
#J-18808-Ljbffr