
Hybrid IT Service Desk Advisor | First-Line Support
Vastbouw, Northampton, MA, United States
A global technology company seeks a Technical Service Desk Advisor in Northampton. The role involves providing first-line support and managing incidents to ensure high customer service. Candidates should have experience in customer service, technical knowledge of software/hardware, and the ability to work effectively under pressure. The position offers a competitive package including hybrid working options, wellbeing schemes, and a supportive work environment.
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