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Mansueto Ventures is home to two of the most iconic and vibrant brands in business publishing: Inc. and Fast Company. Every day, the content, awards, and events produced help entrepreneurs and innovators succeed by providing useful insights, sparking essential conversations, and offering much-needed inspiration.

Inc. is the voice of the American entrepreneur, inspiring and documenting the risk-takers and ultra-driven go-getters who represent the most dynamic force in the American economy.
Fast Company is the world’s leading business media brand, focusing on innovation in technology, leadership, and design to inspire readers to shape the future of business.

","New York, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","hexCode","#080D0C","headline","Publisher of Inc. and Fast Company, empowering innovators and entrepreneurs.","/companies/mansueto-ventures-careers","hasJobSubmission","isSavedJob","similarJobs",[521,538,552,566,572],{"_435":434,"_439":522,"_470":471,"_462":463,"_248":523,"_446":524,"_433":434,"_113":525,"_437":199,"_438":199,"_472":471,"_448":199,"_449":526,"_431":532,"_473":474,"_436":129,"_487":533,"_478":534,"_489":525,"_490":535,"_492":493,"_494":536,"_496":537},["D",1774105200000],"Planet Fitness - JobID: 100-171101055 [Guest Service / Front Desk] As a Member Service Representative at Planet Fitness, you'll: Greet members, prospective members and guests, and provide exceptional customer service; Handle all front desk-related activities including answering phones in a friendly manner and assisting callers with a variety of questions; Facilitate needed updates to members accounts; Respond to member questions and concerns in a timely and professional manner; Check members into the system; Take prospective members on tours...Hiring Immediately >>\n","Planet Fitness - JobID: 100-171101055 [Guest Service / Front Desk] As a Member Service Representative at Planet Fitness, you'll: Greet members, pro...","Member Service Representative (WEEKENDS ONLY)",[527],{"_458":459,"_454":528,"_452":529,"_456":530,"_460":531},"Nogales","Nogales, AZ, United States, 85628","AZ","85628",["B","2961915253"],"1 days ago","/jobs/2961915253-member-service-representative-weekends-only","Nogales, AZ, United States","/jobs?location=Nogales%2C+AZ%2C+United+States","/jobs?keyword=Member+Service+Representative+%28WEEKENDS+ONLY%29",{"_435":434,"_439":539,"_470":471,"_462":463,"_248":540,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":548,"_473":474,"_436":129,"_487":533,"_478":549,"_489":442,"_490":550,"_492":493,"_494":551,"_496":497},["D",1774105200000],"Job Summary\nAre you excited about health and wellness? Do you thrive in upbeat, energetic environments? Planet Fitness is the fastest growing fitness franchise in the nation! With over 2,000 locations worldwide, we are always looking to add new individuals to our roster.

The

Member Services Representative

will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Facilitate needed updates to member’s accounts.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Assist in maintaining the neatness and cleanliness of the club.

Qualifications / Requirements

Customer service background preferred.

Basic computer proficiency.

A passion for fitness and health.

Upbeat and positive attitude!

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

High School diploma/GED equivalent required.

Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occasionally lift up to 50 lbs.

Will occasionally encounter toxic chemicals during shift.

JOIN THE CLUB\nEnhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

#J-18808-Ljbffr\n","Job Summary\nAre you excited about health and wellness? Do you thrive in upbeat, energetic environments? Planet Fitness is the fastest growing fitne...",[543],{"_458":459,"_454":544,"_452":545,"_456":546,"_460":547},"San Jose","San Jose, CA, United States, 95199","CA","95199",["B","2961930545"],"/jobs/2961930545-member-service-representative","San Jose, CA, United States","/jobs?location=San+Jose%2C+CA%2C+United+States",{"_435":434,"_439":553,"_470":471,"_462":463,"_248":554,"_446":555,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":556,"_431":561,"_473":474,"_436":129,"_487":562,"_478":563,"_489":442,"_490":564,"_492":493,"_494":565,"_496":497},["D",1773730800000],"he

Member Services Representative

will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.\nHandle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.\nCheck members into the system.\nNew member sign-up.\nTake prospective members on tours.

Facilitate needed updates to member's accounts.\nRespond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.\nAssist in maintaining the neatness and cleanliness of the club.\nQualifications/Requirements

Customer service background preferred.\nBasic computer proficiency.\nA passion for fitness and health.\nUpbeat and positive attitude!\nPunctuality and reliability is a must.\nExceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.\nStrong listener with the ability to empathize and problem solve.\nDemonstrate diplomacy in all interactions while using appropriate behavior and language.\nHigh School diploma/GED equivalent required.\nMust be 18 years of age or older.\nPhysical Demands

Continual standing and walking during shift.\nContinual talking in person or on the phone during shift.\nMust be able to occassionally lift up to 50 lbs.\nWill occasionally encounter toxic chemicals during shift.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

JOIN THE CLUB

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone® and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.\n","he

Member Services Representative

will be responsible for creating a positive member experience by providing a superior level of ...",[557],{"_458":459,"_454":558,"_452":559,"_456":457,"_460":560},"Jasper","Jasper, AL, United States, 35504","35504",["B","2908763512"],"5 days ago","/jobs/2908763512-member-service-representative","Jasper, AL, United States","/jobs?location=Jasper%2C+AL%2C+United+States",{"_435":434,"_439":567,"_470":471,"_462":463,"_248":554,"_446":555,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":568,"_431":570,"_473":474,"_436":129,"_487":562,"_478":571,"_489":442,"_490":484,"_492":493,"_494":495,"_496":497},["D",1773730800000],[569],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2908753693"],"/jobs/2908753693-member-service-representative",{"_435":434,"_439":573,"_470":471,"_462":463,"_248":574,"_446":575,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":576,"_431":582,"_473":474,"_436":129,"_487":583,"_478":584,"_489":442,"_490":585,"_492":493,"_494":586,"_496":497},["D",1773439200000],"he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.

New member sign-up.

Take prospective members on tours.

Facilitate needed updates to member’s accounts.

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements

Customer service background preferred.

Basic computer proficiency.

A passion for fitness and health.

Upbeat and positive attitude!

Punctuality and reliability is a must.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Strong listener with the ability to empathize and problem solve.

Demonstrate diplomacy in all interactions while using appropriate behavior and language.

High School diploma/GED equivalent required.

Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift.

Continual talking in person or on the phone during shift.

Must be able to occassionally lift up to 50 lbs.

Will occasionally encounter toxic chemicals during shift.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.\n","he Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service t...",[577],{"_458":459,"_454":578,"_452":579,"_456":580,"_460":581},"Allentown","Allentown, PA, United States, 18103","PA","18103",["B","2872894797"],"9 days ago","/jobs/2872894797-member-service-representative","Allentown, PA, United States","/jobs?location=Allentown%2C+PA%2C+United+States","actionData","errors"]