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Lead Barista, UM Campus Dining

The University of Montana - College of Business, Missoula, MT, United States


Overview UM Campus Dining

invites applications for three (3)

Lead Baristas

to provide direct operational supervision of the UM Starbucks Coffeehouse. You will work collaboratively with the UM Starbucks management team in evaluation and performance management of student employees. This position reports directly to the General Manager and Assistant Manager.

Responsibilities

Supervise the setup, service and breakdown of all coffee services and equipment

Involved in all aspects of set up, opening, service, and closing tasks related to the Starbucks Coffeehouse operation

Assist with effective labor management, ordering of supplies, inventories of supplies and maintenance of equipment

Assist in setting and maintaining high standards for receiving, producing, serving, holding, presenting and storing all food and beverage items

Maintain a safe and sanitary work environment by ensuring that all sanitation, food handling and safety regulations are followed at all times

Handle all front-of-the-house student personnel functions including training, development and shift supervision

Direct and supervise up to six (6) student employees and any temporary employees assigned to work in the UM Starbucks operation

Act as operational leader in the absence of the General Manager or the Assistant Manager

Minimum Qualifications

One (1) or more years of supervision in a high-volume foodservice environment

Experience working in a high-volume coffeeshop environment

Experience training employees new to a work force

Ability to communicate and work with a variety of clients

Good communication and guest service skills, both written and verbal

Experience with addressing personnel issues and conflict resolution

Ability to remain productive in a fast-paced environment

Familiar with food safety practices and procedures

Ability to become ServSafe certified within one year of employment

Preferred Qualifications

Two (2) or more years of supervision in a high-volume foodservice environment

One (1) or more years of experience working in a high-volume coffeeshop environment

Previous ServSafe certification

A valid Montana driver’s license or ability to obtain one at the time of employment

Outstanding guest service skills

Excellent communication skills

Additional Information

Position Number: 100740

Compensation Title: Culinary Services Supervisor I

Bargaining Unit: FOCUS-MFPE

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), 12 months/year

Shift Times:

Weekdays: 6:30am - 3:00pm and 9:00am - 5:30pm

Weekends: 7:00am - 3:30pm

Probationary Period: Six (6) months minimum

Benefits Include: Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Screening of applications will begin after the closing date; however, applications will continue to be accepted until an adequate applicant pool has been established.

A Complete Application Includes:

Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.

Detailed Resume – listing education and describing work experience

Three (3) Professional References – names and contact information

The University of Montana is an equal opportunity employer and provides reasonable accommodations in the hiring process for persons with disabilities. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.

Criminal Background Investigation is required prior to the offer of employment. Finalists for this position will be subject to criminal background investigations.

Testing: Individual hiring departments may administer pre-employment tests relevant to essential job functions.

Employment Eligibility: All new employees must be eligible and show employment eligibility verification by the first date of employment. The University may not be able to offer H-1B sponsorship in certain circumstances.

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