BPO Ops Senior Manager (Fintech) KPI-Driven Remote

A progressive fintech company based in Washington, DC, is seeking an experienced BPO Operations Manager. The role involves overseeing all operational components of the BPO program, managing remote vendor teams, and aligning with various business functions. Ideal candidates will have over 3 years of experience in BPO Management and a solid understanding of operational metrics. Offering competitive pay, matching 401k, and unlimited PTO, this position provides a unique opportunity to impact financial services. #J-18808-Ljbffr