In-House Copier Technician/Refurb Associate
Boston Document Systems, Inc., Marlborough, MA, United States
Description
Boston Document Systems (BDS) redefines today’s office with highly innovative and cutting‑edge equipment solutions that maximize printing, copying and document production efficiencies for clients nationwide. We have redefined preventive maintenance and how to maximize system uptime incorporating unique hardware/software solutions creating an unbeatable new level of reliability, service, diagnostics, and repair. Our market presence is defined and our strategies uniquely optimal with tremendous momentum.
The Opportunity BDS is looking for a dedicated In‑house Copier Technician/Refurbishment Associate to join our thriving team. As an In‑house Copier Technician/Refurbishment Associate you would be providing a service utilizing your electromechanical skills to help service the technicians in the field as well as refurbish copiers.
To be successful in this position you should be a team player, highly organized, and have proficient computer skills.
Your Impact at BDS
Manage and repair office equipment on site at our warehouse
Extend outstanding support by meeting technicians’ needs on time.
Investigate and resolve advanced, high-level maintenance and repair issues.
Manage accurate inventory of tools, parts, and supplies.
Assemble machines as per specifications with hand and power tools and measuring devices.
Run machines to test parts functionality
Conduct preventive maintenance and calibrations of office equipment
Troubleshoot equipment and identifying malfunctions as well as cause
Establish relationships with service technicians
Requirements What You will Need to be Successful
Minimum of a high school diploma or G.E.D equivalent required.
Valid driver’s license required, with a solid driving record and vehicle insurance.
Reliable Vehicle
Excellent customer service and communication skills
Ability to adapt and work with a team and independently.
Preferred education and experience:
1+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred.
Networking knowledge preferred
Excellent Communication Skills, verbal and written
Can-do Attitude and a willingness to learn
Work Environment Warehouse
Physical Demands
Sitting, standing, walking, light lifting, carrying, reaching, pushing, and pulling/transporting equipment parts and boxes.
Ability to lift and carry 50 pounds.
Ability to sit and stand for prolonged periods to perform computer and telephone‑based tasks. Must be able to operate a computer, telephone and keyboard. Close vision requirements due to equipment and computer work.
Travel Use of personal vehicle for local parts delivery may be required. Eligible for mileage reimbursement.
What BDS Brings to the Table
Competitive compensation -commensurate with experience
Medical, vision, dental
Supplemental Insurance options
Pet Insurance & Legal plan coverage options
Generous paid time off (PTO) program
Employer paid Life Insurance
401(k) plan with company match
Professional development
Company Outings and Events
Company Website:
Bdsdoc.com
This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Our company believes that a team with diverse talents and experience helps us deliver high quality, creative, and innovative services to our clients and fellow employees.
We are committed to recruiting and retaining a workforce where all feel safe and valued, the uniqueness of every individual is respected, all are encouraged to participate and contribute, and all have equal access to opportunities.
Boston Document Systems is an equal opportunity employer.
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The Opportunity BDS is looking for a dedicated In‑house Copier Technician/Refurbishment Associate to join our thriving team. As an In‑house Copier Technician/Refurbishment Associate you would be providing a service utilizing your electromechanical skills to help service the technicians in the field as well as refurbish copiers.
To be successful in this position you should be a team player, highly organized, and have proficient computer skills.
Your Impact at BDS
Manage and repair office equipment on site at our warehouse
Extend outstanding support by meeting technicians’ needs on time.
Investigate and resolve advanced, high-level maintenance and repair issues.
Manage accurate inventory of tools, parts, and supplies.
Assemble machines as per specifications with hand and power tools and measuring devices.
Run machines to test parts functionality
Conduct preventive maintenance and calibrations of office equipment
Troubleshoot equipment and identifying malfunctions as well as cause
Establish relationships with service technicians
Requirements What You will Need to be Successful
Minimum of a high school diploma or G.E.D equivalent required.
Valid driver’s license required, with a solid driving record and vehicle insurance.
Reliable Vehicle
Excellent customer service and communication skills
Ability to adapt and work with a team and independently.
Preferred education and experience:
1+ years of experience preferred in maintenance, troubleshooting and repair of copier/printer office equipment.
Industry knowledge of major copier and printer manufacturers such as Kyocera, Canon, Ricoh, and/or Xerox preferred.
Networking knowledge preferred
Excellent Communication Skills, verbal and written
Can-do Attitude and a willingness to learn
Work Environment Warehouse
Physical Demands
Sitting, standing, walking, light lifting, carrying, reaching, pushing, and pulling/transporting equipment parts and boxes.
Ability to lift and carry 50 pounds.
Ability to sit and stand for prolonged periods to perform computer and telephone‑based tasks. Must be able to operate a computer, telephone and keyboard. Close vision requirements due to equipment and computer work.
Travel Use of personal vehicle for local parts delivery may be required. Eligible for mileage reimbursement.
What BDS Brings to the Table
Competitive compensation -commensurate with experience
Medical, vision, dental
Supplemental Insurance options
Pet Insurance & Legal plan coverage options
Generous paid time off (PTO) program
Employer paid Life Insurance
401(k) plan with company match
Professional development
Company Outings and Events
Company Website:
Bdsdoc.com
This job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Our company believes that a team with diverse talents and experience helps us deliver high quality, creative, and innovative services to our clients and fellow employees.
We are committed to recruiting and retaining a workforce where all feel safe and valued, the uniqueness of every individual is respected, all are encouraged to participate and contribute, and all have equal access to opportunities.
Boston Document Systems is an equal opportunity employer.
#J-18808-Ljbffr