Account Manager
Anblicks Inc., Dallas, TX, United States
This role is for an energetic and organized Account Manager within our client services team. This role is ideal for someone who has a few years of experience in a client-facing environment and is ready to take on greater ownership of relationships and outcomes. You will support a portfolio of accounts across our Healthcare, Insurance, and Media/Marketing verticals, working alongside senior account leaders to ensure day-to-day client satisfaction and engagement health.
Role Responsibilities
As an Account Manager, you will serve as a primary day-to-day contact for clients, managing communications, tracking program-level milestones, and proactively surfacing risks or issues to the appropriate internal teams. You will coordinate across account, delivery, and technical teams to ensure client needs are heard and acted upon in a timely manner. You will help prepare status reports, business reviews, and renewal or upsell presentations. Over time, you will take on increasing ownership of smaller accounts independently, building toward the skills needed to manage more complex relationships. You will also support the senior team in account planning, forecasting, and pipeline development. Preferred Experience and Capabilities
5+ years of experience in account management, client success, project coordination, or a client-facing role within a consulting agency, or technology services environment Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholder needs simultaneously without dropping the ball Clear and professional written and verbal communication skills, with comfort presenting updates and facilitating client conversations at the manager and director level A proactive, service-oriented mindset; someone who anticipates client needs and follows through without waiting to be asked Familiarity with commercial concepts such as SOWs, renewals, change orders, and account planning; willingness to deepen this knowledge quickly Growth orientation experience supporting upsell conversations, renewal preparations, or contributing to proposals Collaborative team player who works effectively with delivery, technical, and creative teams to translate client feedback into action Curiosity and eagerness to learn the Healthcare, Insurance, and Media/Marketing verticals; prior exposure to any of these industries is a plus Comfort working in ambiguous, fast-moving environments where priorities can shift and problem-solving on the fly is expected Proficiency with CRM tools (Salesforce or equivalent), project tracking platforms, and standard productivity tools (Google Workspace, Microsoft Office) A growth mindset with a genuine interest in building a long-term career in technology consulting account management Familiarity with Snowflake and/or other data and cloud platforms, and comfort working in a fast-paced, matrixed consulting environment is a plus
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As an Account Manager, you will serve as a primary day-to-day contact for clients, managing communications, tracking program-level milestones, and proactively surfacing risks or issues to the appropriate internal teams. You will coordinate across account, delivery, and technical teams to ensure client needs are heard and acted upon in a timely manner. You will help prepare status reports, business reviews, and renewal or upsell presentations. Over time, you will take on increasing ownership of smaller accounts independently, building toward the skills needed to manage more complex relationships. You will also support the senior team in account planning, forecasting, and pipeline development. Preferred Experience and Capabilities
5+ years of experience in account management, client success, project coordination, or a client-facing role within a consulting agency, or technology services environment Strong organizational skills with the ability to manage multiple workstreams, deadlines, and stakeholder needs simultaneously without dropping the ball Clear and professional written and verbal communication skills, with comfort presenting updates and facilitating client conversations at the manager and director level A proactive, service-oriented mindset; someone who anticipates client needs and follows through without waiting to be asked Familiarity with commercial concepts such as SOWs, renewals, change orders, and account planning; willingness to deepen this knowledge quickly Growth orientation experience supporting upsell conversations, renewal preparations, or contributing to proposals Collaborative team player who works effectively with delivery, technical, and creative teams to translate client feedback into action Curiosity and eagerness to learn the Healthcare, Insurance, and Media/Marketing verticals; prior exposure to any of these industries is a plus Comfort working in ambiguous, fast-moving environments where priorities can shift and problem-solving on the fly is expected Proficiency with CRM tools (Salesforce or equivalent), project tracking platforms, and standard productivity tools (Google Workspace, Microsoft Office) A growth mindset with a genuine interest in building a long-term career in technology consulting account management Familiarity with Snowflake and/or other data and cloud platforms, and comfort working in a fast-paced, matrixed consulting environment is a plus
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