Sales Specialist
Outer, Santa Monica, CA, United States
Outer Spaces is rethinking how outdoor living spaces are designed and installed.
Traditional outdoor construction projects often involve months of planning, multiple contractors, permitting challenges, and unpredictable costs. Outer Spaces simplifies this process through modular deck and pergola systems that deliver premium design, long term durability, and a dramatically faster installation timeline. Our goal is to help homeowners transform underutilized outdoor areas into intentional spaces for gathering, wellness, and everyday living.
Outer has also pioneered a Neighborhood Host Program where select homeowners showcase their installed spaces to prospective buyers. This allows customers to experience the product in a real environment before making a long term investment. As demand continues to grow, we are expanding our team and hiring a Sales Specialist who can guide customers through the process of bringing their outdoor space to life.
Your Role The Sales Specialist serves as the primary advisor for homeowners exploring an Outer Spaces project. This role blends product expertise, spatial awareness, consultative sales, and field evaluation. You will help customers understand how an Outer structure can work within their property while guiding them through the investment decision with clarity and confidence.
The role is highly client facing and includes frequent travel to customer homes across Southern California. You will evaluate outdoor spaces, conduct design consultations, manage sales opportunities, and collaborate closely with the operations and marketing teams. This role will be responsible for qualifying those opportunities, guiding the strongest prospects through the process, and helping convert them into successful projects.
Key Responsibilities Client Consultations and Inbound Sales
Lead design consultations with homeowners exploring Outer products
Help customers visualize how an Outer deck or pergola system will transform their outdoor space
Guide clients through product configurations, materials, and installation considerations
Present pricing structures, financing options, and project timelines
Manage each opportunity from initial inquiry through signed agreement
Maintain a thoughtful and professional buying experience throughout the defined sales process
Lead Qualification and Pipeline Management
Evaluate inbound leads to determine project readiness and alignment
Manage a consistent pipeline of opportunities within the CRM
Execute standardized communication sequences including follow ups and education
Coordinate showroom visits with Neighborhood Host locations
Maintain detailed records of conversations, site conditions, and next steps
Ensure consistent communication with prospects throughout the decision process
Site Visits and Property Evaluation
Travel to customer homes across Southern California to evaluate outdoor environments
Conduct in person site visits to assess terrain, layout, access points, and installation feasibility
Document site conditions through photos, measurements, and notes
Provide recommendations on configuration and installation considerations
Share site information with the operations and installation teams to support project planning
Identify homeowners who may be strong candidates for the Neighborhood Host Program
Evaluate properties for their suitability as showroom locations
Coordinate visits between prospective buyers and host homes
Maintain positive relationships with host partners
Support the expansion of the host network across Southern California
Customer Experience Ownership
Serve as the primary point of contact for customers throughout the sales journey
Respond to inquiries with professionalism and product expertise
Set clear expectations around installation preparation and timelines
Provide ongoing communication and support during the decision making process
Ensure a smooth transition from signed agreement to project execution
Cross Functional Collaboration
Provide structured feedback to marketing regarding lead quality and messaging
Share insights from customer conversations that inform product development
Communicate site considerations and preparation requirements to operations teams
Contribute insights that improve the company’s sales playbook and customer journey
Preferred Experience
3-6 years of experience in consultative sales, construction related fields, design consultation, or premium home products
Strong preference for candidates with general contractor experience or construction background
Familiarity with residential building environments, outdoor structures, landscaping, or architecture
Experience selling high consideration or high ticket products, leveraging a CRM for consistency
Comfort conducting site visits and evaluating outdoor spaces
Who You Are As a key member of the Outer Spaces team, your mindset, curiosity, and ownership will contribute directly to the company’s growth. You approach sales as a form of guidance rather than persuasion and take pride in helping customers make thoughtful decisions about their homes.
Your consultative approach, combined with strong listening skills and spatial awareness, allows you to understand each homeowner’s vision and recommend solutions that truly fit their space. You are motivated by creating meaningful customer relationships and delivering a premium experience from the first conversation through project completion. You describe yourself as someone who is:
A lifelong learner who thrives in fast paced startup environments and remains adaptable as processes evolve and the company grows
An organized professional who keeps meticulous notes, manages CRM with discipline, and stays on top of every detail related to client conversations, site visits, and project timelines
A collaborative team player who celebrates collective wins while also taking pride in individual ownership and accountability
A results oriented professional with a track record of achieving or exceeding performance goals in consultative sales or client advisory roles
Tech savvy and confident navigating digital tools, CRM systems, and communication platforms to support a seamless customer experience
A reliable and ethical self starter with strong judgment, a high level of personal responsibility, and a growth mindset
A Typical Week in This Role Every week at Outer Spaces is a little different, but most weeks include a blend of customer conversations, site visits, collaboration with the team, and thoughtful follow ups. A typical week include:
Hosting virtual design consultations with homeowners who are exploring an Outer deck or pergola system for their outdoor space including producing ai renderings by reviewing photos, measurements, and site conditions to recommend the best configuration for a customer’s space
Qualifying new inbound leads and identifying which opportunities are ready for deeper conversations or site evaluations and coordinating showroom visits with Neighborhood Hosts so prospective customers can experience the product in a real environment
Driving to properties across Southern California to conduct site visits, evaluate outdoor spaces, and help homeowners visualize how an Outer structure could work in their backyard
Following up with prospects who are evaluating the investment and answering questions related to installation, layout, or product details while consistently documenting conversations, site visit insights, and project details inside the CRM to maintain a clear and organized pipeline
Working with the operations team to ensure site conditions are well understood before installations are scheduled & identifying homeowners who could be strong candidates for the Neighborhood Host Program and discussing the opportunity with them
Collaborating with the founders and team during weekly team meetings on ways to improve the sales process and customer experience as the company grows & sharing direct feedback with the marketing team on common customer questions, objections, or messaging opportunities
Some days may involve several consultations from your desk. Other days you may spend the afternoon visiting homes, walking properties, and helping customers envision how their outdoor space could be transformed. No 2 weeks look exactly the same, which is part of what makes this role exciting.
What Success Looks Like
Managing a consistent pipeline of qualified opportunities to consistently achieve monthly sales targets
Converting qualified opportunities into multiple completed projects per month
Supporting the expansion of the Neighborhood Host network
Providing valuable feedback that improves the customer experience and installation process
This founding role is a key part of Outer Spaces' revenue growth and customer experience.
What This Role Offers Outer Spaces is in an early stage of building its team and infrastructure. This role is designed to grow alongside the company. High performing team members will have opportunities to expand into leadership roles across sales, customer experience, and host program development. Early team members also have the opportunity to participate in equity ownership & help shape company growth.
Competitive base compensation of $60,000 with performance based commission and incentive opportunities tied to project conversions
Equity participation for early team members who contribute to building the company during this growth stage
A meaningful role within a small, ambitious team where your insights from the field will influence product development, marketing strategy, and the customer experience
Direct collaboration with company leadership as we expand our Neighborhood Host network and scale the business
Significant opportunity for career growth as Outer Spaces continues to expand across Southern California, West Coast,and beyond
#J-18808-Ljbffr
Traditional outdoor construction projects often involve months of planning, multiple contractors, permitting challenges, and unpredictable costs. Outer Spaces simplifies this process through modular deck and pergola systems that deliver premium design, long term durability, and a dramatically faster installation timeline. Our goal is to help homeowners transform underutilized outdoor areas into intentional spaces for gathering, wellness, and everyday living.
Outer has also pioneered a Neighborhood Host Program where select homeowners showcase their installed spaces to prospective buyers. This allows customers to experience the product in a real environment before making a long term investment. As demand continues to grow, we are expanding our team and hiring a Sales Specialist who can guide customers through the process of bringing their outdoor space to life.
Your Role The Sales Specialist serves as the primary advisor for homeowners exploring an Outer Spaces project. This role blends product expertise, spatial awareness, consultative sales, and field evaluation. You will help customers understand how an Outer structure can work within their property while guiding them through the investment decision with clarity and confidence.
The role is highly client facing and includes frequent travel to customer homes across Southern California. You will evaluate outdoor spaces, conduct design consultations, manage sales opportunities, and collaborate closely with the operations and marketing teams. This role will be responsible for qualifying those opportunities, guiding the strongest prospects through the process, and helping convert them into successful projects.
Key Responsibilities Client Consultations and Inbound Sales
Lead design consultations with homeowners exploring Outer products
Help customers visualize how an Outer deck or pergola system will transform their outdoor space
Guide clients through product configurations, materials, and installation considerations
Present pricing structures, financing options, and project timelines
Manage each opportunity from initial inquiry through signed agreement
Maintain a thoughtful and professional buying experience throughout the defined sales process
Lead Qualification and Pipeline Management
Evaluate inbound leads to determine project readiness and alignment
Manage a consistent pipeline of opportunities within the CRM
Execute standardized communication sequences including follow ups and education
Coordinate showroom visits with Neighborhood Host locations
Maintain detailed records of conversations, site conditions, and next steps
Ensure consistent communication with prospects throughout the decision process
Site Visits and Property Evaluation
Travel to customer homes across Southern California to evaluate outdoor environments
Conduct in person site visits to assess terrain, layout, access points, and installation feasibility
Document site conditions through photos, measurements, and notes
Provide recommendations on configuration and installation considerations
Share site information with the operations and installation teams to support project planning
Identify homeowners who may be strong candidates for the Neighborhood Host Program
Evaluate properties for their suitability as showroom locations
Coordinate visits between prospective buyers and host homes
Maintain positive relationships with host partners
Support the expansion of the host network across Southern California
Customer Experience Ownership
Serve as the primary point of contact for customers throughout the sales journey
Respond to inquiries with professionalism and product expertise
Set clear expectations around installation preparation and timelines
Provide ongoing communication and support during the decision making process
Ensure a smooth transition from signed agreement to project execution
Cross Functional Collaboration
Provide structured feedback to marketing regarding lead quality and messaging
Share insights from customer conversations that inform product development
Communicate site considerations and preparation requirements to operations teams
Contribute insights that improve the company’s sales playbook and customer journey
Preferred Experience
3-6 years of experience in consultative sales, construction related fields, design consultation, or premium home products
Strong preference for candidates with general contractor experience or construction background
Familiarity with residential building environments, outdoor structures, landscaping, or architecture
Experience selling high consideration or high ticket products, leveraging a CRM for consistency
Comfort conducting site visits and evaluating outdoor spaces
Who You Are As a key member of the Outer Spaces team, your mindset, curiosity, and ownership will contribute directly to the company’s growth. You approach sales as a form of guidance rather than persuasion and take pride in helping customers make thoughtful decisions about their homes.
Your consultative approach, combined with strong listening skills and spatial awareness, allows you to understand each homeowner’s vision and recommend solutions that truly fit their space. You are motivated by creating meaningful customer relationships and delivering a premium experience from the first conversation through project completion. You describe yourself as someone who is:
A lifelong learner who thrives in fast paced startup environments and remains adaptable as processes evolve and the company grows
An organized professional who keeps meticulous notes, manages CRM with discipline, and stays on top of every detail related to client conversations, site visits, and project timelines
A collaborative team player who celebrates collective wins while also taking pride in individual ownership and accountability
A results oriented professional with a track record of achieving or exceeding performance goals in consultative sales or client advisory roles
Tech savvy and confident navigating digital tools, CRM systems, and communication platforms to support a seamless customer experience
A reliable and ethical self starter with strong judgment, a high level of personal responsibility, and a growth mindset
A Typical Week in This Role Every week at Outer Spaces is a little different, but most weeks include a blend of customer conversations, site visits, collaboration with the team, and thoughtful follow ups. A typical week include:
Hosting virtual design consultations with homeowners who are exploring an Outer deck or pergola system for their outdoor space including producing ai renderings by reviewing photos, measurements, and site conditions to recommend the best configuration for a customer’s space
Qualifying new inbound leads and identifying which opportunities are ready for deeper conversations or site evaluations and coordinating showroom visits with Neighborhood Hosts so prospective customers can experience the product in a real environment
Driving to properties across Southern California to conduct site visits, evaluate outdoor spaces, and help homeowners visualize how an Outer structure could work in their backyard
Following up with prospects who are evaluating the investment and answering questions related to installation, layout, or product details while consistently documenting conversations, site visit insights, and project details inside the CRM to maintain a clear and organized pipeline
Working with the operations team to ensure site conditions are well understood before installations are scheduled & identifying homeowners who could be strong candidates for the Neighborhood Host Program and discussing the opportunity with them
Collaborating with the founders and team during weekly team meetings on ways to improve the sales process and customer experience as the company grows & sharing direct feedback with the marketing team on common customer questions, objections, or messaging opportunities
Some days may involve several consultations from your desk. Other days you may spend the afternoon visiting homes, walking properties, and helping customers envision how their outdoor space could be transformed. No 2 weeks look exactly the same, which is part of what makes this role exciting.
What Success Looks Like
Managing a consistent pipeline of qualified opportunities to consistently achieve monthly sales targets
Converting qualified opportunities into multiple completed projects per month
Supporting the expansion of the Neighborhood Host network
Providing valuable feedback that improves the customer experience and installation process
This founding role is a key part of Outer Spaces' revenue growth and customer experience.
What This Role Offers Outer Spaces is in an early stage of building its team and infrastructure. This role is designed to grow alongside the company. High performing team members will have opportunities to expand into leadership roles across sales, customer experience, and host program development. Early team members also have the opportunity to participate in equity ownership & help shape company growth.
Competitive base compensation of $60,000 with performance based commission and incentive opportunities tied to project conversions
Equity participation for early team members who contribute to building the company during this growth stage
A meaningful role within a small, ambitious team where your insights from the field will influence product development, marketing strategy, and the customer experience
Direct collaboration with company leadership as we expand our Neighborhood Host network and scale the business
Significant opportunity for career growth as Outer Spaces continues to expand across Southern California, West Coast,and beyond
#J-18808-Ljbffr