Legal Account Manager
Green Evans-Schroeder, PLLC, Tempe, AZ, United States
Green Evans-Schroeder is a fast-growing, nationally recognized law firm with a strong focus on immigration law. We are seeking a
client-focused Legal Account Manager
based in our Tempe, Arizona office. This role is primarily
client-facing , managing client accounts, payment plans, and financial communications. This is an excellent opportunity for someone with strong
relationship management skills
who wants to grow in the legal industry.
MAJOR AREAS OF RESPONSIBILITY
Manage client accounts, including monitoring balances, assisting with payment plans, and ensuring accurate record-keeping
Communicate professionally with clients via phone and email regarding account updates, payment confirmations, and billing inquiries
Support day-to-day financial operations, including processing payments and assisting with reconciliations under the guidance of the finance team
Hold regular account review meetings with attorneys and support staff to ensure client accounts are up to date
Maintain organized client records and assist with reporting as needed
Collaborate with attorneys and the finance team to deliver a
high-quality client experience
EXPERIENCE
1–2 years of experience in
client account management, customer service, or financial administration
Experience in
B2C client interactions
preferred
Exposure to legal or professional services is a plus
Accounting experience is helpful but
not required ; focus is on client relationship management
SKILLS AND QUALIFICATIONS
Languages:
Proficiency in spoken and written English and Spanish is required
Computer Skills:
Proficiency in Microsoft Excel and Outlook; comfort learning new software systems
Education:
High school diploma or equivalent required; some college coursework in business, accounting, or related field preferred
Client Relations:
Strong communication skills with the ability to handle client conversations about payments and accounts in a professional, empathetic manner
PROFESSIONAL ATTRIBUTES
Strong attention to detail and organizational skills
Eagerness to learn and grow within a legal and client services environment
Ability to maintain confidentiality and handle sensitive information
Professional, positive, and client-focused demeanor
Team player who takes responsibility for work and helps colleagues as needed
WHAT WE OFFER
Comprehensive training and mentorship from experienced professionals
Opportunity to grow in client account management and legal industry knowledge
Supportive team environment in a growing law firm
Competitive entry-level compensation and benefits
#J-18808-Ljbffr
client-focused Legal Account Manager
based in our Tempe, Arizona office. This role is primarily
client-facing , managing client accounts, payment plans, and financial communications. This is an excellent opportunity for someone with strong
relationship management skills
who wants to grow in the legal industry.
MAJOR AREAS OF RESPONSIBILITY
Manage client accounts, including monitoring balances, assisting with payment plans, and ensuring accurate record-keeping
Communicate professionally with clients via phone and email regarding account updates, payment confirmations, and billing inquiries
Support day-to-day financial operations, including processing payments and assisting with reconciliations under the guidance of the finance team
Hold regular account review meetings with attorneys and support staff to ensure client accounts are up to date
Maintain organized client records and assist with reporting as needed
Collaborate with attorneys and the finance team to deliver a
high-quality client experience
EXPERIENCE
1–2 years of experience in
client account management, customer service, or financial administration
Experience in
B2C client interactions
preferred
Exposure to legal or professional services is a plus
Accounting experience is helpful but
not required ; focus is on client relationship management
SKILLS AND QUALIFICATIONS
Languages:
Proficiency in spoken and written English and Spanish is required
Computer Skills:
Proficiency in Microsoft Excel and Outlook; comfort learning new software systems
Education:
High school diploma or equivalent required; some college coursework in business, accounting, or related field preferred
Client Relations:
Strong communication skills with the ability to handle client conversations about payments and accounts in a professional, empathetic manner
PROFESSIONAL ATTRIBUTES
Strong attention to detail and organizational skills
Eagerness to learn and grow within a legal and client services environment
Ability to maintain confidentiality and handle sensitive information
Professional, positive, and client-focused demeanor
Team player who takes responsibility for work and helps colleagues as needed
WHAT WE OFFER
Comprehensive training and mentorship from experienced professionals
Opportunity to grow in client account management and legal industry knowledge
Supportive team environment in a growing law firm
Competitive entry-level compensation and benefits
#J-18808-Ljbffr