Trade Partnerships Manager
Spyglass Talent Solutions, Raleigh, NC, United States
Spyglass Talent Solutions, a retained recruitment firm based in Raleigh, NC, has been engaged by Byrd Tile Distributors to conduct a search for a Trade Partnerships Manager based in Central North Carolina.
Since 1975, Byrd Tile Distributors has been Central and Eastern North Carolina's trusted partner for premium tile selection. As a family-owned business with locations in Raleigh, Wake Forest, and Winterville, the company has built its reputation on unparalleled service, expert design guidance, and lasting relationships with builders, designers, installers, and homeowners across the region.
The Trade Partnerships Manager will be responsible for maintaining, cultivating, and growing Byrd Tile’s trade partner network throughout Central North Carolina. This role is not a traditional sales position, but rather a strategic relationship and channel development role designed to support trade partners, identify growth opportunities, and represent a respected 50-year legacy brand in the market.
Job Responsibilities Relationship Management
Build, maintain, and strengthen relationships with general contractors, custom builders, remodeling firms, installers, architects, and interior designers.
Serve as the primary point of contact for all trade partner needs and inquiries.
Represent Byrd Tile professionally across all partner interactions, events, and visits.
Develop and implement partnership programs that improve satisfaction, engagement, and long-term loyalty.
Identify channel-specific growth opportunities and create strategies that drive increased utilization of Byrd Tile products and services.
Proactively identify, engage, and qualify potential new trade partners.
Build a pipeline of new builders, remodelers, designers, and other industry partners to expand Byrd Tile’s footprint.
Account Management & Service Coordination
Work closely with internal design, showroom, and customer service teams to ensure partners receive exceptional service from project start to completion.
Coordinate project needs, product information, and timelines to ensure seamless execution.
Stay informed on industry trends, new construction activity, design preferences, and competitive activity.
Provide trade partners with product updates, technical support, presentations, and insights to help them succeed in their markets.
Skills & Experience Required
3-5 years of experience in account management, channel partnerships, or business development.
Background in construction, building materials, distribution, or related industries (strongly preferred).
Strong communication and presentation skills.
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Since 1975, Byrd Tile Distributors has been Central and Eastern North Carolina's trusted partner for premium tile selection. As a family-owned business with locations in Raleigh, Wake Forest, and Winterville, the company has built its reputation on unparalleled service, expert design guidance, and lasting relationships with builders, designers, installers, and homeowners across the region.
The Trade Partnerships Manager will be responsible for maintaining, cultivating, and growing Byrd Tile’s trade partner network throughout Central North Carolina. This role is not a traditional sales position, but rather a strategic relationship and channel development role designed to support trade partners, identify growth opportunities, and represent a respected 50-year legacy brand in the market.
Job Responsibilities Relationship Management
Build, maintain, and strengthen relationships with general contractors, custom builders, remodeling firms, installers, architects, and interior designers.
Serve as the primary point of contact for all trade partner needs and inquiries.
Represent Byrd Tile professionally across all partner interactions, events, and visits.
Develop and implement partnership programs that improve satisfaction, engagement, and long-term loyalty.
Identify channel-specific growth opportunities and create strategies that drive increased utilization of Byrd Tile products and services.
Proactively identify, engage, and qualify potential new trade partners.
Build a pipeline of new builders, remodelers, designers, and other industry partners to expand Byrd Tile’s footprint.
Account Management & Service Coordination
Work closely with internal design, showroom, and customer service teams to ensure partners receive exceptional service from project start to completion.
Coordinate project needs, product information, and timelines to ensure seamless execution.
Stay informed on industry trends, new construction activity, design preferences, and competitive activity.
Provide trade partners with product updates, technical support, presentations, and insights to help them succeed in their markets.
Skills & Experience Required
3-5 years of experience in account management, channel partnerships, or business development.
Background in construction, building materials, distribution, or related industries (strongly preferred).
Strong communication and presentation skills.
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