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Account Manager, Property & Casualty - Sandusky, OH

OneDigital, Sandusky, OH, United States


Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives.

If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you.

Personal Lines Account Manager The Personal Lines Account Manager is responsible for day‑to‑day management of their assigned book of business. Responsibilities include the service of personal lines accounts, data input and prompt, accurate, and courteous service to insureds and insurance companies regarding those accounts.

Essential Duties and Responsibilities

Build relationships with clients and answer basic insurance questions

Maintain appropriate business contact with client

Assist with issuing insurance binders

Process invoices for both new and renewal policies

Receive claim information regarding a loss and report the information to the insurance company the day it was received

Process change requests from client, setting an activity for receipt of the endorsement from the insurance carrier

Process received endorsements, check for accuracy, invoice and send to client with clear explanation of change

Update the Applied/Epic system and the shared drive to reflect changes during the coverage term

Generate ID cards and certificates of insurance

Complete preliminary policy checking for all accounts and submit change requests to the underwriter

Follow up on open activities

Obtain flood zone determinations and NFIP quotes where applicable

All other duties and projects as assigned

Qualifications, Skills and Requirements

Proficiency in Applied / Epic or ability to learn these programs

Knowledge of Adobe Acrobat is a plus

Ability to manage client needs and multiple tasks

Good organization skills

Attention to accuracy and detail

May require lifting up to 25 pounds

Education, Training and Experience

College Graduate (a plus, but not required)

Ohio Property and Casualty License

2–3 years of insurance experience

Experience with EPIC highly preferred

Basic knowledge of Property and Casualty insurance coverage

Proficiency in Microsoft Outlook, Word, Excel and PowerPoint

Ability to navigate vendor or agency management systems as applicable

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non‑exempt employees, and robust learning and development programs. You will receive reimbursement of job‑related expenses per the company policy and may receive employee perks and discounts. To learn more, visit www.onedigital.com/careers.

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel

seen, valued, respected, and supported

is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state, and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence (AI) technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!

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