Remote Bilingual IT Service Desk Analyst (Italian/English)

A global services firm is seeking a Bilingual (Italian/English) Service Desk Analyst to provide technical support in a remote, part-time capacity. Responsibilities include responding to user inquiries, troubleshooting hardware and software issues, and maintaining ticket documentation. Candidates should have customer service experience, strong troubleshooting skills, and be bilingual in English and Italian. This position offers flexible hours from 7:30 AM to 11:30 AM EST at a competitive hourly rate plus bonuses. #J-18808-Ljbffr