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Assist clients with Lockbox pay Support Specialist, Client Support, Banking, Relationship Manager, Specialist, Customer Service, Business Services\n","descriptionText","Association Banking Client Support Specialist South State Marketing & Communications Synchronizes operations of the departments Association Banking products, account opening and account revision process, including preparing documentation as it pertains to the Association Banking products and services. 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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

","Melville, NY","coloredLogo","logoAttachment","thumbnail","thumbnailAttachment","newsday.jpg","hexCode","#D52B1E","headline","Award-Winning Local Media Powerhouse Serving Long Island & New York City","/companies/newsday-media-group","https://production-rails-default.s3.amazonaws.com/uploads/company/thumbnail_attachment/8752/newsday.jpg","hasJobSubmission","isSavedJob","similarJobs",[523,537,549,557,565],{"_435":434,"_439":524,"_470":471,"_462":525,"_248":526,"_446":527,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":528,"_431":532,"_473":533,"_436":120,"_487":534,"_478":535,"_489":442,"_490":484,"_492":536,"_494":495,"_496":497},["D",1773190800000],"SouthState Bank","Southstate Banking Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.\nWe are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!\nEssential Functions

Synchronizes operations of the department's Association Banking products, account opening and account revision process, including preparing documentation as it pertains to the Association Banking products and services\nAssist clients with Lockbox payment coupon orders as needed\nMonitors Association Banking reporting and customer communication as it relates to Lockbox, Remote Lockbox, SCO, ProPay, Canadian Items, ACH Returns, Stop Payments and Paragon Escrow Manager\nAssist clients with account issues; ex: fraudulent items, stop payments, exceptions items, etc.\nResponsible for aiding in development, implementation, maintenance, and customer service requirements of department\nAssociation Banking Product Support- assists clients with product support and paperwork, including any instructional documents or training\nManages the implementation and monitoring of risk management policies related to Association Banking services\nScanning and importing of client documentation\nHandles phone calls from clients and bank employees with questions\nPerforms fast and accurate research for clients\nMaintains and follows through on customer contact regarding changes, additions and other issues with Association Banking products\nGathers information and resources to resolve client issues and escalate as needed\nResolves operational problems in a timely and accurate manner, to the mutual benefit of the Bank and its business relationship by initiating inquiries, originating corrective action, coordinating and/or monitoring that action to desired conclusion\nCommunicates resolution both to the client and the relationship manager\nProactively interacts with other departments to achieve the service and support of Association Banking clients.\nExpected to participate in system tests/validations when updates occur to ensure that the external customers will experience minimal impact.\nCollaborates with branch personnel or business partners in order to make appropriate solutions to client which satisfy the customer and bank relationship.\nProvide product customer service for property mgmt. companies and associations including but not limited to: TNav, Bill Pay, Lockbox, Remote Lockbox, ProPay, Remote Deposit Capture and Positive Pay\nEnsure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with\nProvide assistance to other employees by liaising with them through healthy and positive interactions\nContinuously update skills by participating in professional training\nSeek opportunities to improve skills through cross-training offered by the Bank\nAll other tasks, responsibilities or duties, as directed by management\nCompetencies

Must be able to organize and manage multiple priorities\nMust be able to demonstrate exceptional customer service by proactively making an effort to determine customer needs, and foster an environment where customer issues are resolved with sensitivity, timeliness and accuracy\nProficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department\nAbility to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank\nMust have good knowledge of business English, including spelling and punctuation\nMust possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers\nMust be well-organized, accurate, and attentive to detail\nMust be cooperative and willing to assist coworkers and customers on a regular basis\nMust have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others\nMust possess excellent multi-tasking skills and be able to function well under pressure\nMust be able to remain composed under pressure and respond to customer and coworker concerns regularly\nMust have a keen eye for detail and follow instructions to the letter\nMust be patient and willing to help others in solving problems while maintaining a positive attitude at all times\nQualifications, Education, and Certification Requirements

Education: High school graduate\nExperience: 1 to 2 years of general banking or cash management experience preferred\nCertifications/Specific Knowledge: Banking, Customer Service and Operational knowledge necessary\nTraining Requirements/Classes

New Employee Orientation; Required annual compliance training; Annual Association Banking training sessions\nPhysical Demands

No unusual physical demands required for this job. Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. Must be able to do sedentary work. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching. May occasionally lift up to 25 pounds to perform job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank, to include evenings and weekends.\nWork Environment

This position is located in an open operations area with a private cubicle. The position is located inside a cooled and heated facility with the ability to go to a break room or rest room during breaks.\nWork Location: 4901 NW 17th Way Suite 601 Fort Lauderdale, Florida 33309\nEqual Opportunity Employer, including disabled/veterans.

","Southstate Banking Position

The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping ou...",[529],{"_458":459,"_454":455,"_452":530,"_456":457,"_460":531},"Fort Lauderdale, FL, United States, 33309","33309",["B","2845285663"],"Work at SouthState Bank","11 days ago","/jobs/2845285663-association-banking-client-support-specialist","/jobs?keyword=SouthState+Bank",{"_435":434,"_439":538,"_470":471,"_462":539,"_248":540,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":542,"_431":544,"_473":545,"_436":120,"_487":546,"_478":547,"_489":442,"_490":484,"_492":548,"_494":495,"_496":497},["D",1773770400000],"SouthState Bank, N.A.","The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.\nWe are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!\nESSENTIAL FUNCTIONS\nSynchronizes operations of the department's Association Banking products, account opening and account revision process, including preparing documentation as it pertains to the Association Banking products and services

Assist clients with Lockbox payment coupon orders as needed

Monitors Association Banking reporting and customer communication as it relates to Lockbox, Remote Lockbox, SCO, ProPay, Canadian Items, ACH Returns, Stop Payments and Paragon Escrow Manager

Assist clients with account issues; ex: fraudulent items, stop payments, exceptions items, etc.

Responsible for aiding in development, implementation, maintenance, and customer service requirements of department

Association Banking Product Support- assists clients with product support and paperwork, including any instructional documents or training

Manages the implementation and monitoring of risk management policies related to Association Banking services

Scanning and importing of client documentation

Handles phone calls from clients and bank employees with questions

Performs fast and accurate research for clients

Maintains and follows through on customer contact regarding changes, additions and other issues with Association Banking products

Gathers information and resources to resolve client issues and escalate as needed

Resolves operational problems in a timely and accurate manner, to the mutual benefit of the Bank and its business relationship by initiating inquiries, originating corrective action, coordinating and/or monitoring that action to desired conclusion

Communicates resolution both to the client and the relationship manager

Proactively interacts with other departments to achieve the service and support of Association Banking clients.

Expected to participate in system tests/validations when updates occur to ensure that the external customers will experience minimal impact.

Collaborates with branch personnel or business partners in order to make appropriate solutions to client which satisfy the customer and bank relationship.

Provide product customer service for property mgmt. companies and associations including but not limited to: TNav, Bill Pay, Lockbox, Remote Lockbox, ProPay, Remote Deposit Capture and Positive Pay

Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by liaising with them through healthy and positive interactions

Continuously update skills by participating in professional training

Seek opportunities to improve skills through cross-training offered by the Bank

All other tasks, responsibilities or duties, as directed by management

COMPETENCIES\nMust be able to organize and manage multiple priorities

Must be able to demonstrate exceptional customer service by proactively making an effort to determine customer needs, and foster an environment where customer issues are resolved with sensitivity, timeliness and accuracy

Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English, including spelling and punctuation

Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

Must be well-organized, accurate, and attentive to detail

Must be cooperative and willing to assist coworkers and customers on a regular basis

Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

Must possess excellent multi-tasking skills and be able to function well under pressure

Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow instructions to the letter

* Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times\nQualifications, Education, and Certification Requirements\n*

Education : High school graduate\n*

Experience : 1 to 2 years of general banking or cash management experience preferred\n*

Certifications/Specific Knowledge : Banking, Customer Service and Operational knowledge necessary\nTRAINING REQUIREMENTS/CLASSES\n* New Employee Orientation; Required annual compliance training; Annual Association Banking training sessions\nPHYSICAL DEMANDS\nNo unusual physical demands required for this job. Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. Must be able to do sedentary work. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching. May occasionally lift up to 25 pounds to perform job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank, to include evenings and weekends.\nWORK ENVIRONMENT\nThis position is located in an open operations area with a private cubicle. The position is located inside a cooled and heated facility with the ability to go to a break room or rest room during breaks.\nWork Location: 4901 NW 17th Way Suite 601 Fort Lauderdale, Florida 33309 Equal Opportunity Employer, including disabled/veterans.

#J-18808-Ljbffr\n","The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our b...",[543],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2914419824"],"Work at SouthState Bank, N.A.","5 days ago","/jobs/2914419824-association-banking-client-support-specialist","/jobs?keyword=SouthState+Bank%2C+N.A.",{"_435":434,"_439":550,"_470":471,"_462":539,"_248":551,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":552,"_431":554,"_473":545,"_436":120,"_487":555,"_478":556,"_489":442,"_490":484,"_492":548,"_494":495,"_496":497},["D",1773338400000],"The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.\nWe are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!\nESSENTIAL FUNCTIONS\nSynchronizes operations of the department's Association Banking products, account opening and account revision process, including preparing documentation as it pertains to the Association Banking products and services

Assist clients with Lockbox payment coupon orders as needed

Monitors Association Banking reporting and customer communication as it relates to Lockbox, Remote Lockbox, SCO, ProPay, Canadian Items, ACH Returns, Stop Payments and Paragon Escrow Manager

Assist clients with account issues; ex: fraudulent items, stop payments, exceptions items, etc.

Responsible for aiding in development, implementation, maintenance, and customer service requirements of department

Association Banking Product Support- assists clients with product support and paperwork, including any instructional documents or training

Manages the implementation and monitoring of risk management policies related to Association Banking services

Scanning and importing of client documentation

Handles phone calls from clients and bank employees with questions

Performs fast and accurate research for clients

Maintains and follows through on customer contact regarding changes, additions and other issues with Association Banking products

Gathers information and resources to resolve client issues and escalate as needed

Resolves operational problems in a timely and accurate manner, to the mutual benefit of the Bank and its business relationship by initiating inquiries, originating corrective action, coordinating and/or monitoring that action to desired conclusion

Communicates resolution both to the client and the relationship manager

Proactively interacts with other departments to achieve the service and support of Association Banking clients.

Expected to participate in system tests/validations when updates occur to ensure that the external customers will experience minimal impact.

Collaborates with branch personnel or business partners in order to make appropriate solutions to client which satisfy the customer and bank relationship.

Provide product customer service for property mgmt. companies and associations including but not limited to: TNav, Bill Pay, Lockbox, Remote Lockbox, ProPay, Remote Deposit Capture and Positive Pay

Ensure that the Bank's policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by liaising with them through healthy and positive interactions

Continuously update skills by participating in professional training

Seek opportunities to improve skills through cross-training offered by the Bank

All other tasks, responsibilities or duties, as directed by management

COMPETENCIES\nMust be able to organize and manage multiple priorities

Must be able to demonstrate exceptional customer service by proactively making an effort to determine customer needs, and foster an environment where customer issues are resolved with sensitivity, timeliness and accuracy

Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English, including spelling and punctuation

Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

Must be well-organized, accurate, and attentive to detail

Must be cooperative and willing to assist coworkers and customers on a regular basis

Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

Must possess excellent multi-tasking skills and be able to function well under pressure

Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow instructions to the letter

* Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times\nQualifications, Education, and Certification Requirements\n*

Education : High school graduate\n*

Experience : 1 to 2 years of general banking or cash management experience preferred\n*

Certifications/Specific Knowledge : Banking, Customer Service and Operational knowledge necessary\nTRAINING REQUIREMENTS/CLASSES\n* New Employee Orientation; Required annual compliance training; Annual Association Banking training sessions\nPHYSICAL DEMANDS\nNo unusual physical demands required for this job. Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. Must be able to do sedentary work. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching. May occasionally lift up to 25 pounds to perform job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank, to include evenings and weekends.\nWORK ENVIRONMENT\nThis position is located in an open operations area with a private cubicle. The position is located inside a cooled and heated facility with the ability to go to a break room or rest room during breaks.\nWork Location: 4901 NW 17th Way Suite 601 Fort Lauderdale, Florida 33309

Equal Opportunity Employer, including disabled/veterans.\n",[553],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2861534220"],"10 days ago","/jobs/2861534220-association-banking-client-support-specialist",{"_435":434,"_439":558,"_470":471,"_462":525,"_248":559,"_446":541,"_433":434,"_113":442,"_437":199,"_438":199,"_472":471,"_448":199,"_449":560,"_431":562,"_473":533,"_436":120,"_487":563,"_478":564,"_489":442,"_490":484,"_492":536,"_494":495,"_496":497},["D",1774108800000],"The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond, we are known for combining personal relationships with forward-thinking solutions.

We are committed to helping our team members find their success while maintaining the integrity of our values: building trust, fostering lasting relationships, and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated, and team members are inspired to achieve their greater purpose. Your future begins here!

Essential Functions

Synchronizes operations of the department’s Association Banking products, account opening and account revision process, including preparing documentation as it pertains to the Association Banking products and services

Assist clients with Lockbox payment coupon orders as needed

Monitors Association Banking reporting and customer communication as it relates to Lockbox, Remote Lockbox, SCO, ProPay, Canadian Items, ACH Returns, Stop Payments and Paragon Escrow Manager

Assist clients with account issues; ex: fraudulent items, stop payments, exceptions items, etc.

Responsible for aiding in development, implementation, maintenance, and customer service requirements of department

Association Banking Product Support- assists clients with product support and paperwork, including any instructional documents or training

Manages the implementation and monitoring of risk management policies related to Association Banking services

Scanning and importing of client documentation

Handles phone calls from clients and bank employees with questions

Performs fast and accurate research for clients

Maintains and follows through on customer contact regarding changes, additions and other issues with Association Banking products

Gathers information and resources to resolve client issues and escalates as needed

Resolves operational problems in a timely and accurate manner, to the mutual benefit of the Bank and its business relationship by initiating inquiries, originating corrective action, coordinating and/or monitoring that action to desired conclusion

Communicates resolution both to the client and the relationship manager

Proactively interacts with other departments to achieve the service and support of Association Banking clients.

Expected to participate in system tests/validations when updates occur to ensure that the external customers will experience minimal impact.

Collaborates with branch personnel or business partners in order to make appropriate solutions to client which satisfy the customer and bank relationship.

Provide product customer service for property mgmt. companies and associations including but not limited to: TNav, Bill Pay, Lockbox, Remote Lockbox, ProPay, Remote Deposit Capture and Positive Pay

Ensure that the Bank’s policies and procedures, code of conduct, and regulatory guidelines are strictly complied with

Provide assistance to other employees by liaising with them through healthy and positive interactions

Continuously update skills by participating in professional training

Seek opportunities to improve skills through cross-training offered by the Bank

All other tasks, responsibilities or duties, as directed by management

Competencies

Must be able to organize and manage multiple priorities

Must be able to demonstrate exceptional customer service by proactively making an effort to determine customer needs, and foster an environment where customer issues are resolved with sensitivity, timeliness and accuracy

Proficient with general office machines and programs to include Microsoft Office Word, Excel, Outlook, and other software that might be utilized in the department

Ability to use the computer efficiently and the capacity to learn new software programs as they are rolled out by the Bank

Must have good knowledge of business English, including spelling and punctuation

Must possess basic English language skills in order to write and speak clearly, and effectively with coworkers and customers

Must be well‑organized, accurate, and attentive to detail

Must be cooperative and willing to assist coworkers and customers on a regular basis

Must have effective listening skills demonstrated by the ability to listen to others talk (without interruption), understand them, and then propose solutions or make contributions based on the points made by others

Must possess excellent multi‑tasking skills and be able to function well under pressure

Must be able to remain composed under pressure and respond to customer and coworker concerns regularly

Must have a keen eye for detail and follow instructions to the letter

Must be patient and willing to help others in solving problems while maintaining a positive attitude at all times

Qualifications, Education, and Certification Requirements

Education: High school graduate

Experience: 1 to 2 years of general banking or cash management experience preferred

Certifications/Specific Knowledge: Banking, Customer Service and Operational knowledge necessary

Training Requirements / Classes

New Employee Orientation; Required annual compliance training; Annual Association Banking training sessions

Physical Demands\nNo unusual physical demands required for this job. Must be able to effectively access and interpret information on computer screens, documents, reports, and identify customers. Must be able to do sedentary work. This position requires a large amount of time in front of a computer. This can be done sitting or standing with use of the right desk. This position may require bending and reaching. May occasionally lift up to 25 pounds to perform job. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position may require the ability to work before or after normal business hours to attend various employee meetings, training sessions, and community events supported by the Bank, to include evenings and weekends.

Work Environment\nThis position is located in an open operations area with a private cubicle. The position is located inside a cooled and heated facility with the ability to go to a break room or rest room during breaks.

Work Location: 4901 NW 17th Way Suite 601 Fort Lauderdale, Florida 33309

Equal Opportunity Employer, including disabled/veterans.

#J-18808-Ljbffr\n",[561],{"_458":459,"_454":455,"_452":453,"_456":457,"_460":461},["B","2961835620"],"1 days ago","/jobs/2961835620-association-banking-client-support-specialist",{"_435":434,"_439":566,"_470":471,"_462":567,"_248":568,"_446":569,"_433":434,"_113":570,"_437":199,"_438":199,"_472":471,"_448":199,"_449":571,"_431":576,"_473":577,"_436":120,"_487":534,"_478":578,"_489":570,"_490":579,"_492":580,"_494":581,"_496":582},["D",1773248400000],"cen.ai","Association Banking LockBox Specialist I

The Association Banking Lockbox Specialist I processes lockbox payments, ACH requests, coupon order requests, and various other lockbox requests. This position resolves and works with management with lockbox payment processing, document scanning, and document committing problems.\nEssential duties and responsibilities include:\nPerform lockbox payment processing functions, including opening mail and preparing lockbox payments prior to processing.\nAssist staff with questions, provide training, document scanning, and document committing.\nResolve and/or work with supervisor with any problems pertaining to lockbox payment processing, document scanning, and document committing.\nPerform Payment Remittance functions to provide customers with daily lockbox payment activity.\nProcess ACH customer requests, ACH payment files, ACH returns and ACH NOCs.\nProcess Coupon Document Order Requests, including reviewing Excel and data files for importing and printing.\nProcess and verify various customer lockbox requests and maintain data in banks core processing systems.\nAssist customer calls and support customer with requests, questions, problems, and eCLASS processes and functionality.\nFollow written and verbal department procedures. Alert department supervisor of any written procedure changes for updates.\nPerform functions or assist with special projects as assigned by supervisor.\nThe ability to work in a constant state of alertness and in a safe manner.\nCompletes required BSA/AML training and other compliance training as assigned.\nPerform any other related duties as required or assigned.\nQualifications:\nTo perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.\nEducation and experience: High school or GED, plus specialized schooling and/or on the job education in a specific skill area; e.g. data processing, clerical/administrative, equipment operation, etc, plus 12 to 18 months related experience and/or training, or equivalent combination of education and experience.\nCommunication skills: Ability to read and understand simple instructions, short correspondence, notes, letters and memos; Ability to write simple correspondence. Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.\nMathematical skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to prepare and interpret bar graphs.\nCritical thinking skills: Ability to utilize common sense understanding in order to carry out written, oral or diagrammed instructions. Ability to deal with problems involving several known variables in situations of a routine nature.\nSoftware skills required: Advanced: 10-Key, Alphanumeric Data Entry, Word Processing/Typing Intermediate: Spreadsheet Basic: Accounting, Contact Management, Database\nWorking conditions: Disagreeable working conditions. Exposed to several of the elements in degree 2, which are present continuously enough to make the conditions disagreeable. May involve heavy travel and/or work is in the evening during the night hours.\nEnvironmental conditions: The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nPhysical activities: The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.\nAdditional information: Employee must be flexible in scheduled hours, some overtime may be required.\n","Association Banking LockBox Specialist I

The Association Banking Lockbox Specialist I processes lockbox payments, ACH requests, coupon ord...","Association Banking LockBox Specialist I",[572],{"_458":459,"_454":573,"_452":574,"_456":457,"_460":575},"Clearwater Beach","Clearwater Beach, FL, United States, 33767","33767",["B","2851798598"],"Work at cen.ai","/jobs/2851798598-association-banking-lockbox-specialist-i","Clearwater Beach, FL, United States","/jobs?keyword=cen.ai","/jobs?location=Clearwater+Beach%2C+FL%2C+United+States","/jobs?keyword=Association+Banking+LockBox+Specialist+I","actionData","errors"]